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McGill Web System down for maintenance

Wed, 2014-09-24 05:30 - 07:00

IT Services will perform maintenance on the file storage system that is used in conjunction with those websites running on the Drupal version 7 platform. As a result, these websites will be offline on Wednesday, September 24, between 5:30 and 7:00 am.

During this 90-minute period, anyone attempting to access a Drupal 7 site will see a notice saying that the site is temporarily offline and offering direct links to other essential services at McGill.

Site managers and editors will not be able to edit or make changes to the affected sites.

Source Site: /it

IT Security Alert: Phishing Scam - "Library Account Access"

Wed, 2014-09-17 10:24

A phishing attempt is circulating with the subject line: "Library Account Access". It contains a link that appears to go to the McGill WebVPN, but it goes to a completely different URL. A sample of the email is shown below.

Please delete this email immediately!

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Source Site: /it

IT Security Alert: Phishing Scam - "ITS Helpdesk Admin Notification#"

Wed, 2014-09-10 12:24

A phishing attempt is circulating with the subject line: "ITS Helpdesk Admin Notification#". It contains a link that you should not click on. A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this email and submitted your personal information, you need to change your McGill Password as soon as possible.

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Source Site: /it

TrueCrypt users: migrate your data

Thu, 2014-08-28 15:41

The development of TrueCrypt ended in May after Microsoft terminated support of Windows XP. If you currently use TrueCrypt, you should migrate any data encrypted by TrueCrypt to encrypted disks or virtual disk images supported on your platform. Please note that IT Services can only support TrueCrypt and other encryption tools on a best-efforts basis.

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Source Site: /it

IT Security Alert: Phishing Scam - "general test speed"

Mon, 2014-08-25 10:47

A phishing attempt is circulating with the subject line: "IT" and containing the text "general test speed". It contains a link that appears to go to the IT Knowledge Base, but in fact goes to a completely different URL. A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Source Site: /it

Bcooltv Streaming Service maintenance Sat. Aug. 23 between 9am & 2pm

Sat, 2014-08-23 09:00 - 14:00

Due to maintenance on the Bcooltv streaming service on Saturday, August 23, 2014, Live-Event Capture and Broadcast AV Streaming will be unavailable from 9am to 2pm. The Lecture Recording Service will be available during this downtime.

Source Site: /it

IT Security Alert: Phishing Scam - "ICT Service Desk"

Tue, 2014-08-19 16:01

A phishing attempt is circulating with the subject line: "ICT Service Desk". A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.

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Source Site: /it

IT Security Alert: Fraudulent email containing zip file attachment

Mon, 2014-08-18 15:04

A trojan is currently circulating in various email systems across the globe. Find a sample of the email below.

The email has a zip attachment and a subject line "New order 399749 from site."

If you receive this email DO NOT open the zip attachment, delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Source Site: /it

Free Microsoft Office 365 ProPlus software for students

Tue, 2014-08-19 11:18

Starting today, August 19, McGill students have free access to the latest version of Microsoft Office 365 ProPlus, which includes Word, Excel, PowerPoint and other Office apps. You may download and install it on up to five compatible personal devices, including PCs, Macs, iPhones, iPads, and Android smartphones and tablets.

As long as you’re a student at McGill University, you’ll be able to continue to use Office 365 ProPlus at no charge, and will receive automatic software updates.

IT Services will roll out additional features of Office 365 in future phases, including:

Source Site: /it

File storage maintenance - Tues. Aug. 12, 2014 from 9:00pm to 9:45pm - interruptions to services

Tue, 2014-08-12 21:00 - 22:00

Maintenance that was started last week on the Enterprise Storage Area Network (SAN) will be finalized on Tuesday, August 12 from 9:00pm to 9:45pm.

As a result, some staff home folders (R: drives) and some departmental file shares on the central file servers will be unavailable for approximately 30 to 45 minutes during this maintenance period.

Before the maintenance: Save and close all files on your departmental server before 9 pm Tuesday, Aug. 12.

Source Site: /it
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