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Bcooltv Streaming Service maintenance Sat. Aug. 23 between 9am & 2pm

Sat, 2014-08-23 09:00 - 14:00

Due to maintenance on the Bcooltv streaming service on Saturday, August 23, 2014, Live-Event Capture and Broadcast AV Streaming will be unavailable from 9am to 2pm. The Lecture Recording Service will be available during this downtime.

Source Site: /it

IT Security Alert: Phishing Scam - "ICT Service Desk"

Tue, 2014-08-19 16:01

A phishing attempt is circulating with the subject line: "ICT Service Desk". A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible.

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Source Site: /it

IT Security Alert: Fraudulent email containing zip file attachment

Mon, 2014-08-18 15:04

A trojan is currently circulating in various email systems across the globe. Find a sample of the email below.

The email has a zip attachment and a subject line "New order 399749 from site."

If you receive this email DO NOT open the zip attachment, delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Source Site: /it

Free Microsoft Office 365 ProPlus software for students

Tue, 2014-08-19 11:18

Starting today, August 19, McGill students have free access to the latest version of Microsoft Office 365 ProPlus, which includes Word, Excel, PowerPoint and other Office apps. You may download and install it on up to five compatible personal devices, including PCs, Macs, iPhones, iPads, and Android smartphones and tablets.

As long as you’re a student at McGill University, you’ll be able to continue to use Office 365 ProPlus at no charge, and will receive automatic software updates.

IT Services will roll out additional features of Office 365 in future phases, including:

Source Site: /it

File storage maintenance - Tues. Aug. 12, 2014 from 9:00pm to 9:45pm - interruptions to services

Tue, 2014-08-12 21:00 - 22:00

Maintenance that was started last week on the Enterprise Storage Area Network (SAN) will be finalized on Tuesday, August 12 from 9:00pm to 9:45pm.

As a result, some staff home folders (R: drives) and some departmental file shares on the central file servers will be unavailable for approximately 30 to 45 minutes during this maintenance period.

Before the maintenance: Save and close all files on your departmental server before 9 pm Tuesday, Aug. 12.

Source Site: /it
Classified as: 

IT Security Alert: Phishing Scam - "Login Error Detected"

Thu, 2014-08-07 15:50

A phishing attempt is circulating with the subject line: "Login Error Detected". Two samples of the email are shown below.

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Source Site: /it

Software Licensing site maintenance - August 12

Tue, 2014-08-12 07:00 - 09:00

McGill's Software Licensing site will undergo a scheduled maintenance operation on Tuesday, August 12, between 7 - 9am. The system will be unavailable during this period. 

The Software Licensing site is part of McGill's campus software program, providing easy access to centrally licensed software used in teaching, research and administration at the University.

Source Site: /it

Microsoft Office 365 coming in August for all McGill students

Thu, 2014-07-31 16:38

If you’re a McGill student, in August you’ll have free access to download and use Microsoft Office 365 ProPlus on your PC, Mac, or iPad.  

The Office 365 ProPlus subscription license for students includes:

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Source Site: /it

File storage maintenance - Tues. Aug. 5, 2014 from 9pm to midnight - interruptions to several services

Tue, 2014-08-05 21:00 - Wed, 2014-08-06 00:00

Maintenance will be done on the Enterprise Storage Area Network (SAN) on Tuesday, August 5 from 9pm to midnight.

The following McGill services will be unavailable for approximately 15 to 30 minutes any time during this maintenance period:

  • All Staff and Student home folders (R: & P: drives)
  • All departmental file shares on the central file servers
  • Evault Archives and Indexing

Before the maintenance: Save and close all files on your departmental server before 9 pm Tuesday, Aug. 5.

Source Site: /it
Classified as: 

Bcooltv Streaming Service maintenance Wed. July 30 between 7:00 & 8:00am

Wed, 2014-07-30 07:00 - 08:00

Due to maintenance on the Bcooltv streaming service on Wednesday, July 30, 2014, Live-Event Capture and Broadcast AV Streaming will be unavailable from 7 to 8 am. Lecture recordings will be unavailable for 30 minutes during this downtime.

Source Site: /it