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Latest Windows update for IE11 causes problems with Cisco AnyConnect client

The Cisco AnyConnect client software, which is used to connect to McGill's VPN, does not work after the Windows update for IE11 is installed. The error message displayed is:"Failed to initialize connection subsystem".

Cisco and Microsoft are currently looking into the problem.

Published: 16 Feb 2015

Mathematica software now Free for Students

Mathematica, from Wolfram Research, is a powerful computational software used for mathematical modeling and data visualization.  McGill IT Services has been providing Mathematica to Faculy & Staff, and in computer labs across the University for the past few years.  Now it is also available to students via the McGill Software site (www.mcgill.ca/software).

Published: 9 Feb 2015

Phishing scam: "RE: ITSUPPORT"

A phishing attempt is circulating with the subject line "RE: ITSUPPORT". The message says that your email will be blocked and you are advised to verify your email account by clicking on a fraudulent website. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 28 Jan 2015

NEW: McGill Shuttle Bus Tracker website

If you ride the inter-campus shuttle bus, you've probably found yourself waiting at the stop and wondering when it will arrive -- especially in these frigid January temperatures.

Published: 23 Jan 2015

MS Office 365 ProPlus now available for faculty & staff

McGill faculty and staff members now have FREE access to Office 365 ProPlus, which includes the latest versions of Word, Excel, PowerPoint and other Office apps.

The service allows you to install the Office suite on up to 5 personal devices*, including PCs, Macs, and 5 iPad and Windows tablets.

Published: 19 Jan 2015

Phishing scam: "Subject: Faculty And Staff Mailbox Alert."

A phishing attempt is circulating with the subject line "Faculty And Staff Mailbox Alert.". The message says that your password will expire in the next 2 days and asks you to log on to a fraudulent website to validate your e-mail address and password. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 22 Dec 2014

Phishing scam: "Subject: IT Help Desk"

A phishing attempt is circulating with the subject line "IT Help Desk". The message says that your webmail has exceeded the 95% quota threshold and asks you to click on a fraudulent link to upgrade. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 17 Dec 2014

Phishing scam: "faculty and staff mailbox alert!!!"

A phishing attempt is circulating with the subject line "faculty and staff mailbox alert!!!". The message says that your email password will expire and asks you to log into a fake IT Website. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 8 Dec 2014

Pension System users: if you use Firefox, you may see a warning message

Firefox users attempting to log into McGill’s pension site (http://www.mcgill.ca/hr/bp/pensions/access) might see a warning message stating "This Connection is Untrusted". The warning is displayed because the Mozilla organization hasn’t yet approved the security certificate used by the site.

Two workarounds are available:

Published: 5 Dec 2014

Check it before you click it!

With holidays fast approaching, cybercriminals are taking advantage of people's vacation planning, online shopping, and expected package deliveries. Millions of phishing scam emails are being sent out daily, spoofing trusted brands, retailers, postal services, banks, stores, and more. Many of these emails look legitimate, and it gets harder to tell what's a real email, and what's a scam.

Published: 5 Dec 2014

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