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uPrint Anywhere via email on your mobile

uPrint Anywhere is an email-based solution that allows McGill faculty, staff and students to print from mobile devices or laptops and pick up the documents at any uPrint printer on campus. No applications or printer drivers are required.

You need to set up your McGill email account on your device or sign into Outlook Web Access App with your McGill email credentials (first [dot] last [at] mcgill [dot] ca).

Using your McGill email account attach files you want to print to a new email message, or copy/paste the content into the body of the email.

 

Send the email to:

Published: 3 Feb 2014

uPrint issues

Issues have been reported with uPrint, the campus-wide printing service. Some users will get a server error when attempting to send or release print jobs. 

IT Services is working to resolve the problem as quickly as possible.

We appreciate your patience.

Published: 31 Jan 2014

Fraudulent email purportedly from Canada Revenue Agency

A fraudulent email, appearing to come from Canada Revenue Agency, has made its way to the listserv for Macdonald Campus Graduate Students' Society.

If you have received this email, please Delete it immediately! Do not click on the link.

Published: 24 Jan 2014

Fraudulent "tax refund" email purportedly from Canada Revenue Agency

A fraudulent email, appearing to come from Canada Revenue Agency, has been sent to some McGill email addresses.

If you have received this email, please Delete it immediately! Do not click on the link or the picture.

 

Published: 24 Jan 2014

uApply (Graduate Admissions System) - experiencing intermittent problems

There are currently intermittent problems with uApply (the Graduate Admissions system).  You may be unable to log in, or your active session may expire unexpectedly. The technical team is working to resolve the issue as quickly as possible.

We apologize for any inconvenience.

Published: 14 Jan 2014

PC Renewal Program is Back!

The PC renewal program is an initiative to retire outdated computers and update McGill's computer fleet to meet the University's ongoing computing needs. Due to financial constraints, this program has had limited funding for the last two years.

Published: 8 Jan 2014

Problems reported when scanning documents on Xerox devices

It has been reported over the last few months that scanning documents on Xerox machines may generate PDF documents where numbers may be incorrectly transferred from the original document. After testing, it appears that the issue is not affecting the uPrint machines installed at McGill, as these machines are set up differently than on the machines where the problem was discovered. However, as a precautionary measure, we have asked Xerox to install a patch on all campus uPrint machines in order to prevent this problem from occurring.

Published: 19 Dec 2013

Resolved: Problem with Lync telephones on campus

Status update - Tuesday, Dec. 17 at 11:44 am: 
This Lync issue reported earlier has now been resolved.

Original announcement - Tuesday, Dec. 17 at 11:25 am: 
Lync phones are currently only able to make and receive calls between other Lync phones.  They cannot make calls to external phones or non-Lync McGill phones. Please check the IT Services website (www.mcgill.ca/it) for status updates.

We apologize for this inconvenience.

Published: 17 Dec 2013

Recent changes to look & feel of Office 2013 for McGill users

If you use Microsoft Office 2013, you may have noticed a few changes this past week:

  • Theme changes - The colors & appearance of MS Office applications are different.
  • McGill University icon - When you click Save As (or Open), there is a new McGill University icon, which looks as if it will save your file to McGill cloud storage.  It is not a McGill cloud; clicking this icon saves the document in your My Documents folder on your computer.
  • Rece
Published: 16 Dec 2013

uApply (Graduate Admissions System) - experiencing intermittent problems

There are currently intermittent problems with the uApply system. The technical team is working to resolve the issue as quickly as possible.

We apologize for any inconvenience.

Published: 12 Dec 2013

New warning notices when emails cannot be scanned by McGill's Antispam system

Beginning on December 12, 2013, McGill's Anti-spam system will prepend a notice to warn you when an email cannot be scanned; this is in addition to changing the Subject of the email, which is the current practice. The prepended notice will also contain a brief description of why the email could not be scanned.

There are a few reasons why email messages cannot be scanned by the Antispam system, including if the email:

  • is encrypted and password-protected or it contains an attachment that is password-protected.
  • contains an attachment th
Published: 11 Dec 2013

Problem reaching McGill phone numbers from outside

There is currently a problem with the Telephone service. External callers are not able to call in to McGill. Please check the IT Services web page for status updates at www.mcgill.ca/it.

We apologize for this inconvenience.

Published: 11 Dec 2013

Phishing email targeting McGill Faculty, subject: "New Library Resources for Faculty Members"

A phishing attempt is circulating with the Subject line: "New Library Resources for Faculty Members ", and Sender: "library [at] mcgill [dot] ca". A sample email is shown below.  

Please delete this email immediately! It does NOT come from a McGill source.

Published: 10 Dec 2013

Warning: Phishing email targeting McGill Faculty members

A phishing attempt is circulating with the Subject line: "Annually Evaluation of  Faculty Members", and is sent on behalf of "Stephen Strople, Mr.". A sample email is shown below.  

Please delete this email immediately! It does NOT come from a McGill source.

Published: 3 Dec 2013

myCourses - intermittent login problems

The myCourses system is currently experiencing intermittent errors when users attempt to log in. If you are unable to log in to myCourses, please close your browser and try again in a few minutes.

The vendor is working to resolve the issue as soon as possible. We apologize for the inconvenience.

Published: 2 Dec 2013