- it_services mcgill.ca/it
Starting in June and continuing into the fall, McGill IT Services will be making the following changes to optimize our email processes and gain the full benefits of moving to Email on Office 365:1) New management of redirects
Starting mid-June, all users will have a new way to self-manage redirects from their @mail.mcgill.ca and @mcgill.ca email addresses to other email services (e.g., Gmail, Yahoo, Hotmail, or McGill departmental servers).
There is a phishing email circulating to users about a payment made in error to them. The email provides a link to download an attachment. See an example of this phishing message below.
On Monday, May 29, at 7:00 am, myCourses will be upgraded to provide a more consistent user experience across computers, tablets, and mobile devices. There will be no downtime associated with this upgrade.
The changes are primarily cosmetic and will not impact functionality. The most noticeable changes include:
Targeted users may receive an email from IT Announcements, advising them to change their McGill Password again by May 24th, 2017. This requirement applies to individuals whose current password is identical to the one they had before the mandatory password change in March 2017.
If you receive an email notification to this effect, please follow the instructions provided in the email and choose a new McGill Password that is distinctly different from any you have used previously.
An unprecedented cyber-attack, named WannaCry, began targeting Microsoft Windows users worldwide on Friday, May 12th, 2017. WannaCry is a type of malware called “ransomware”, which works by encrypting all files on a user’s computer and network drives, and holds information hostage in an attempt to extort money for its release.
There is a phishing email circulating to users advising that they have exceeded their email account's storage capacity. The email asks users to click on a fraudulent link in order to expand their account's storage limit. See an example of this phishing message below.
A reset of resource account passwords is required before May 24th, 2017. For resource accounts that had their passwords changed on or after March 8th 2017, when the password reset was initiated, a reset is not required.
Update - May 11 at 10:57 am: The issues affecting uPrint have been resolved. You should now be able to print, copy and scan from uPrint machines.
Original announcement- May 11 at 9:33 am: Due to a server connection issue, the uPrint system is currently unavailable. Although you may be able to send jobs to uPrint machines, you will not be able to print, copy or scan using these machines. IT Services is investigating this issue. We apologize for the inconvenience.
There is a phishing email circulating to users about an update to McGill's email services . The email asks users to click on a fraudulent link in order to verify their account information. See an example of this phishing message below.
Over the summer McGill IT Services will be clearing out old email accounts, which have not been moved to Office 365. Email addresses ending in “@staff.mcgill.ca” and “@elf.mcgill.ca” will be terminated effective September 15, 2017. These email addresses are currently redirecting mail to other email addresses, such as @mcgill.ca, Gmail, Hotmail, Yahoo, etc. Once the old email address is decommissioned, redirects from it will no longer work and senders will receive a notice of failed delivery.
Update May 2, 2017 at 10:13 am: The issue reported yesterday has been resolved. Users should now be able to login to Minerva with their username and password.
Original announcement - May 1, 2017: Users may experience errors when logging into Minerva with their username and password. An error screen may appear suggesting you are not authorized to access the system.
As of May 3, 2017, students who are members of the following groups will not be able to access the uPrint machines on campus with their McGill ID Card, or their McGill username and password:
- Exchange students - Inter-University Transfer students - Special and Visiting students in the School of Continuing Studies - Special intensive English and French programs in the School of Continuing Studies
There is a phishing email circulating to users about access to their library account expiring due to inactivity. The email asks users to click on a fraudulent link to continue to have access to the library service. See an example of this phishing message below.
There is a phishing email circulating to users with the subject "Identity". The email asks users to click on a fraudulent link to security their identity. See an example of this phishing message below.
There is a phishing email circulating to users. The email asks users to upgrade their McGill university mailbox settings by clicking on a fraudulent link. See an example of this phishing message below.