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Online Surveys (surveys.mcgill.ca) maintenance: Tuesday, Oct 28 9pm-midnight

28Oct201421:00
to
23:59

McGill's Online Surveys (surveys.mcgill.ca) will be unavailable for about 30 minutes during the maintenance window on Tuesday, October 28, 2014 between 9pm and midnight.

We apologize for any inconvenience this causes.

Do not click on a notification to "Run Advertised Programs"

A notification was accidentally sent out to a number of computers on campus. This notification gives users the option to install the Windows 7 Enterprise 64bit operating system by clicking on Run. It could either appear as a popup, or a notification in the System Tray on the lower right-hand corner of your computer screen.

If you did recieve this notification, press Close. If you accidentally hit Run, please contact the IT Service Desk immediately.

Published: 14Oct2014

Warning: CryptoLocker Virus is back again - don't open attachments

There is currently a virus infecting computers via email attachments.  In the latest fraud reported at McGill, the subject of the email is You have received a voice mail, and the attachment contains the virus.

If you receive any emails containing .ZIP file attachments, DO NOT open them.

Students / Home users: If your computer is infected with the CryptoLocker virus, please do not share any files with other users, or upload them to myCourses.

Published: 14Oct2014

Bash security vulnerability

Yesterday, a new security vulnerability, affecting Bash, was announced. The Bash shell, commonly accessed through Command Prompt or the Terminal application, is a part of many Linux, Unix, and Mac systems. Since it has been around for more than two decades, older devices are also vulnerable. If used maliciously, Bash allows an attacker to take over an operating system, access confidential information, make changes, etc.. 

McGill’s IT Services is devoting their full attention to addressing any potential threat this may cause to centrally-managed IT systems.

Published: 25Sep2014

Faculty and Staff: McGill will double your password if you don’t do it first

If you haven’t yet changed your McGill Password, it’s time to get to it.

In October, all faculty and staff members who did not change their password when prompted to earlier this year will have their McGill Password doubled.

Published: 11Sep2014

IT will go phishing to improve awareness about scams

Each year, the McGill community is targeted by hundreds of phishing emails, many of which can be hard to recognize and identify.

Published: 11Sep2014

Resolved: Login issues with Banner (INB)

2:50 pm update: Users should no longer experience problems logging in to Banner. 

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Some users cannot log in to Banner (INB). When attempting to do so, they get the following error message: "The application failed to run. There was an error while executing the application.".

IT Services is investigating; we apologize for the inconvenience.

Published: 11Sep2014

Centerstage issue - unable to access spaces

Update - Sept. 10, 10:48 am:
The issue reported below is intermittent.  If you don't see your Centerstage spaces, please try logging out and back in.

Original announcement - Sept. 9, 2014:
Some users are unable to access their spaces in the Centerstage Content Management System after signing in.   IT Services is working to resolve the issue.  Thank you for your patience.

Published: 8Sep2014

Internet Explorer prompts to install Java updates

Starting on September 9, 2014 Internet Explorer will begin prompting users to install the most recent version of Java when they attempt to access sites that use the Java plugin. This type of prompt is already present in Chrome and Firefox.

Published: 2Sep2014

TrueCrypt users: migrate your data

The development of TrueCrypt ended in May after Microsoft terminated support of Windows XP. If you currently use TrueCrypt, you should migrate any data encrypted by TrueCrypt to encrypted disks or virtual disk images supported on your platform. Please note that IT Services can only support TrueCrypt and other encryption tools on a best-efforts basis.

Published: 28Aug2014

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