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myMcGill portal downtime - Wednesday, March 4, 4:00 to 5:00 pm

4Mar201516:00
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17:00

The myMcGill portal will be unavailable on Wednesday, March 4 from 4:00 to 5:00 pm due to maintenance.

During this period you will still be able to access major IT services, such as email, myCourses and Minerva by clicking here for alternate links.

We apologize for the inconvenience this may cause.

McGill Password Security Questions (PSS) tool to be decommissioned on February 23

As part of an ongoing effort to streamline services, the McGill Password Security Questions (PSS) tool will no longer be available for use starting on Monday, February 23. While this tool was initially launched with the goal of providing additional security questions and password reset functionality to our end-users, it essentially duplicated options that were already available in Minerva and caused user confusion.

Published: 19Feb2015

It's time for a phishing expedition

Periodically, IT Services will send out mock phishing emails to the McGill community as part of a proactive approach to increase awareness of the dangers of phishing. Users who click on a link in one of these emails will be redirected to a page informing them that they have participated in a phishing awareness exercise, and will be encouraged to learn how to identify and avoid falling victim to these types of scams.

Don’t want to wait and risk taking the bait? Sign up now for IT Services’ online Security Awareness training, or read more about spotting phishing scams:

Published: 17Feb2015

Latest Windows update for IE11 causes problems with Cisco AnyConnect client

The Cisco AnyConnect client software, which is used to connect to McGill's VPN, does not work after the Windows update for IE11 is installed. The error message displayed is:
"Failed to initialize connection subsystem".

Cisco and Microsoft are currently looking into the problem.

Published: 16Feb2015

Mathematica software now Free for Students

Mathematica, from Wolfram Research, is a powerful computational software used for mathematical modeling and data visualization.  McGill IT Services has been providing Mathematica to Faculy & Staff, and in computer labs across the University for the past few years.  Now it is also available to students via the McGill Software site (www.mcgill.ca/software).

Published: 9Feb2015

uApply (Graduate Admissions System) maintenance - March 25

25Mar201516:00
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18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, March 25, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply is the system used by applicants to McGill graduate programs and by admissions staff to process those applications.

uApply (Graduate Admissions System) maintenance - March 18

18Mar201516:00
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18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, March 18, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply is the system used by applicants to McGill graduate programs and by admissions staff to process those applications.

uApply (Graduate Admissions System) maintenance - March 11

11Mar201516:00
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18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, March 11, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply is the system used by applicants to McGill graduate programs and by admissions staff to process those applications.

uApply (Graduate Admissions System) maintenance - March 4

4Mar201516:00
to
18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, March 4, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply is the system used by applicants to McGill graduate programs and by admissions staff to process those applications.

Phishing scam: "RE: ITSUPPORT"

A phishing attempt is circulating with the subject line "RE: ITSUPPORT". The message says that your email will be blocked and you are advised to verify your email account by clicking on a fraudulent website. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

Published: 28Jan2015

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