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Information Clerk (CR3689) - 2nd posting

McGill University - Human Resources
POSITION COVERED BY THE M.U.N.A.C.A. BARGAINING UNIT
Position Title: 
Information Clerk (PED 00042, MC0004, Level 04)
Position Summary: 
Under the direction of the immediate supervisor, greets visitors and student clientele. Provides information concerning university activities and administrative services. Answers the telephone, processes mail, and photocopies, assembles, and files documents. Types various documents.
Major Duties & Responsibilities: 
  • Greets student clientele and visitors.  Provides information concerning University activities and administrative services.  Explains general procedures concerning programs, admission, registration, current fees, course cancellations, and postponements and other relevant changes.
  • Assists in various registration duties.  Distributes documents and assists clients in completing forms.
  • Receives, screens and places telephone calls.  Notes and transmits messages.
  • Keeps sources of documentation up-to-date, such as directories, programs, course listings, schedules and fee scales.
  • Photocopies and assembles documents.  Sends faxes.  Carries out maintenance and adjustments of the photocopier and fax machine.
  • Takes inventory of office supplies and prepares orders to replenish the stock.
Education & Experience: 

DEP (Secretarial/Office Systems)

One (1) year related experience

Other Qualifying Skills And/Or Abilities: 
Must be customer focused and service oriented, assisting all clients with tact and diplomacy while maintaining a professional manner and appearance at all times. Demonstrated ability to clearly receive, retain and transmit information with a proven ability to communicate clearly and effectively. Proven discretion in dealing with confidential information with a proven ability to deal with delicate situations diplomatically. Demonstrated ability to work in a PC environment using MS Word, Excel, Outlook and the internet. English, spoken and written. French, spoken and read.
Reference Number: 
13-0806/CR3689
Supervisor's Title: 
Director, Office for Students with Disabilities
Salary Scale: 
$17.88 /h - $24.64 /h
Faculty/Unit: 
Office for Students with Disabilities
Position Type: 
Full-Time
Hours Per Week: 
33.75
How To Apply: 
Please submit your application, curriculum vitae and cover letter, clearly indicating the reference number, via email to: hr [dot] stuserv [at] mcgill [dot] ca.
APPLICATIONS MUST BE RECEIVED WITHIN EIGHT (8) WORKING DAYS OF THE DATE OF PUBLICATION.
McGill University is committed to equity in employment and diversity. It welcomes applications from indigenous peoples, visible minorities, ethnic minorities, persons with disabilities, women, persons of minority sexual orientations and gender identities and others who may contribute to further diversification.
Updated on Fri, 2013-09-27 07:54
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