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LDP - Leadership Development Program
LDP Change Agent Stream - Process Management
|***PLEASE NOTE THAT THIS WORKSHOP IS OPEN TO LDP MEMBERS ONLY***
The Process Management workshop will present an overview on the characteristics of processes and how to control processes in operations.
The workshop will focus on:
• understanding the characteristics of processes,
• methods for process analysis,
• management by process, and
• techniques for continuous improvement.
Workshop topics include: the organization of work, process modeling, metrics, value stream mapping, best practices and benchmarking. Participants will perform exercises to learn methods for the design, analysis, and re-engineering of processes. After the workshop, participants will be able to design an operations process, to manage by process, as well as to develop and to carry out plans to improve processes.
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