Staff Development Courses

Staff Development Courses McGill University

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Staff Development Courses

For a listing of courses offered by Financial Services, consult their Knowledge Base Page.

To register, view your current registration status, or cancel your registration for a course, please sign in using your McGill ID and Minerva PIN. If you do not know your ID and PIN, please contact IST Customer Support Help Desk at 398-3398.

LDP - Leadership Development Program

LDP Change Agent Stream - Process Management

Duration: 1 days
Cost: $0
Course objectives:
***PLEASE NOTE THAT THIS WORKSHOP IS OPEN TO LDP MEMBERS ONLY***

The Process Management workshop will present an overview on the characteristics of processes and how to control processes in operations.

The workshop will focus on:
• understanding the characteristics of processes,
• methods for process analysis,
• management by process, and
• techniques for continuous improvement.

Workshop topics include: the organization of work, process modeling, metrics, value stream mapping, best practices and benchmarking. Participants will perform exercises to learn methods for the design, analysis, and re-engineering of processes. After the workshop, participants will be able to design an operations process, to manage by process, as well as to develop and to carry out plans to improve processes.

Calendar

Module Course Duration Start Date Registration
LDP LDP Change Agent Stream - Process Management 1 day Oct 27, 2014 Please sign in to register
Maximum Number of Participants 15
Time M: 900-1700
LDP LDP Change Agent Stream - Process Management 1 day Oct 29, 2014 Please sign in to register
Maximum Number of Participants 15
Time W: 900-1700

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