Staff Development Courses
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HR - Human Resources module |
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Staffing 101 and Interviewing Skills |
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| Duration: | 1 days |
| Target population: | Non-unionized administrative and support staff members with a staffing role |
| Cost: | $0 |
| Course objectives: | |
| * Introduce the techniques of effective interview preparation and resume analysis * Increase skills, comfort, and confidence in conducting behavioural interviews * Create an awareness of selection and the law in Quebec By the end of the course participants will be able to: * Organize the interview flow for maximum impact * Open the interview in a positive manner * Set the tone for a productive interview * Develop and articulate questions, focused on the candidate's previous experience, that clearly seek information on the skills and qualifications required * Apply effective listening skills * Evaluate candidate's answers accurately * Avoid common traps of the interviewing process * Understand the purpose of telephone screening and its proper etiquette * Understand how to apply interviewing skills in a reference check * Conduct interviews respectful of Quebec law |
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