Staff Development Courses

Staff Development Courses McGill University

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Staff Development Courses

For a listing of courses offered by Financial Services, consult their Knowledge Base Page.

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HR - Human Resources module

Staffing 101 and Interviewing Skills

Duration: 1 days
Target population: Non-unionized administrative and support staff members with a staffing role
Cost: $0
Course objectives:
* Introduce the techniques of effective interview preparation and resume analysis
* Increase skills, comfort, and confidence in conducting behavioural interviews
* Create an awareness of selection and the law in Quebec

By the end of the course participants will be able to:
* Organize the interview flow for maximum impact
* Open the interview in a positive manner
* Set the tone for a productive interview
* Develop and articulate questions, focused on the candidate's previous experience, that clearly seek information on the skills and qualifications required
* Apply effective listening skills
* Evaluate candidate's answers accurately
* Avoid common traps of the interviewing process
* Understand the purpose of telephone screening and its proper etiquette
* Understand how to apply interviewing skills in a reference check
* Conduct interviews respectful of Quebec law

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