Staff Development Courses

Staff Development Courses McGill University

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Staff Development Courses

For a listing of courses offered by Financial Services, consult their Knowledge Base Page.

To register, view your current registration status, or cancel your registration for a course, please sign in using your McGill ID and Minerva PIN. If you do not know your ID and PIN, please contact IST Customer Support Help Desk at 398-3398.

LEAN - Process and Problem Solving Methodology

Introduction to Lean Service - White Belt

Duration: 1 days
Cost: $0
Course objectives:
The White Belt will give participants an overview of the history, problem solving methodology and the philosophy of Lean. In addition, participants will gain insight as to the applicability of Lean to their work environments. The centerpiece of the course is a simulation showing the same process before and after the application of Lean tools. This course is suitable for all levels of staff engaged in procedural work and/or client service delivery. There is no cost for this course.

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