Site navigation (skip):
To register, view your current registration status, or cancel your registration for a course, please sign in using your McGill ID and Minerva PIN. If you do not know your ID and PIN, please contact IST Customer Support Help Desk at 398-3398.
OTH - Other Training Modules
Non-Violent Crisis Intervention
|Target population:||All administrative and support staff members|
|* To recognize non-verbal behaviours
* To recognize para-verbal communication
* To identify sources of anxiety & fear and be able to control them
* To become familiar with and practice personal safety techniques
Back to course listing.