Staff Development Courses

Staff Development Courses McGill University

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Staff Development Courses

For a listing of courses offered by Financial Services, consult their Knowledge Base Page.

To register, view your current registration status, or cancel your registration for a course, please sign in using your McGill ID and Minerva PIN. If you do not know your ID and PIN, please contact IST Customer Support Help Desk at 398-3398.

OTH - Other Training Modules

De-escalating Potentially Violent Situations (formerly NVCI)

Duration: 1 days
Target population: All administrative and support staff members
Cost: $50 (Coffee, tea, juice, water, muffins, pastries, cookies)
Course objectives:
* To recognize non-verbal behaviours
* To recognize para-verbal communication
* To identify sources of anxiety & fear and be able to control them

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