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MGTSK - Skill Development module
Dealing with Conflict
|Target population:||All clerical and technical staff|
|Conflicts and differences are a natural and normal part of everyday organizational life. Yet for many of us they create significant challenges, problems and tension.
The purpose of this workshop is to help participants decide if, when, why and how to address issues. It will also help them become more confident in approaching conflictual situations by providing tools and frameworks for constructive conflict management or resolution.
* to increase comfort and confidence in the handling of day-to-day conflicts
* to explore the considerable impact of unresolved conflict
* to introduce styles, tools, and approaches in handling conflict
* to explore personal and structural support within the organization
|MGTSK||Dealing with Conflict||1 day||Jun 04, 2013||Course Is Full|
|Maximum Number of Participants||15|
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