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LDP - Leadership Development Program
LDP Core Program - Managing Conflict
|***PLEASE NOTE THAT THIS WORKSHOP IS OPEN TO LDP MEMBERS ONLY***
Research tells us that supervisors spend at least 15-20% of their time dealing with various kinds of conflict and differences. Difficult behaviors and conflictual team situations impact significantly on productivity, performance and ultimately on morale and wellbeing. Effective management of conflict builds self-confidence and trust in our capacity to work effectively with diverse others.
This one-day workshop will provide participants with:
• Increased comfort and confidence in managing day-to-day conflicts
• Greater understanding about their own responses to conflict as well as when they need to adapt or change styles to achieve better outcomes
• Ways to turn conflict into collaboration
• Knowledge of support structures within the McGill community to help deal with difficult situations.
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