uApply - Contact us

This page provides contact information for uApply, the online system for graduate admissions.

 

Who are you:

  • Applicant - in the process of applying
  • Referee - submitting a letter of reference in support of an applicant
  • Reviewer - Director, Dean, Associate, Professor or affiliate reviewing submitted applications
  • Graduate Program Coordinator - managing applications and reviewers
Applicants

General questions about applying: Requirements, dates & deadlines, submitting documents, references, payment, etc.

Questions about your application or the program: Changes to your application; program-specific questions

Contact the Graduate Program Coordinator for the program to which you are applying

OR if you have submitted an application, you can use the Communication tool within uApply -click on your applicaton name to access the Checklist page; the Communication tool is on the left side.

Problems logging in: Need account re-activation

Contact Service Point

Technical issues: uApply system unavailable, unexpected system behavior

Review the Frequently Asked Questions for information about known issues and tips for submitting your application using uApply. If the issue you are experiencing is not discussed on the FAQ page, Report the issue to ICS Service Desk.


Referees

Questions about the email you received, program of study, incorrect information about you in the application

Access issues: Re-activate the link to provide a reference.

Contact the Graduate Program Coordinator for the department/program to which the applicant has applied.

Technical issues: uApply system unavailable, unexpected system behavior

Report the issue to ICS Service Desk

Reviewers

Questions about the process: how to use the uApply system to view applications, make recommendations, etc.

Access issues: can't log into system or can't view submitted applications in your program/department

Contact the Graduate Program Coordinator for your department/program.

Technical issues: uApply system unavailable, unexpected system behavior

Report the issue to ICS Service Desk

Program Coordinators

Questions about the process, how to use the uApply system

Access issues: can't log into system; can't access functions to manage applications or reviewers

uapplysupport.es [at] mcgill.ca (Contact uApply Support) 

Technical issues: uApply system unavailable, unexpected system behavior

Report the issue to ICS Service Desk