Mission & Values
The mission of MFDS is to offer enjoyable dining experiences to the McGill community in welcoming venues that reflect the diversity and essence of Montreal. We are committed to providing the highest quality of customer service, ensuring social responsibility, promoting wellness and nutritional education, applying operational efficiency and sharing our passion for food, people and excellence.
Culinary Diversity and Excellence: We are passionate about food and this is at the heart of everything we do. We recognize and appreciate the multicultural culinary diversity of our community and strive to satisfy our customers' needs with a wide variety of quality menu offerings.
Customer Service Excellence: We commit to exceeding our customers' needs and expectations. We engage with our customers, act on their feedback and are proactive in the pursuit of best practices to foster customer loyalty. We welcome suggestions with the knowledge that this can only enhance our services.
Leadership: We set high standards, anticipate future trends in dining and continually assess and improve the services we offer.
Operational Efficiency: We commit to operational efficiency and effectiveness. We offer value and quality to our customers, monitor expenses and follow restaurant and hotel industry standards. We develop and implement strategic plans that solidify our financial standing for the long-term benefit of our customer base.
Social Responsibility: We recognize that sustainable practices are essential to safeguard our natural resources. While encouraging the social development of our community and maintaining our obligation to be fiscally responsible, we continually seek out and implement best business practices that support this value.
Wellness and Nutritional Health: We promote healthy food and lifestyle choices by offering nutritious menu options and supporting nutrition-based educational initiatives. We actively encourage sound, balanced diets with the understanding that this can enrich the university experience for all members of the McGill community.