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If You Require an Ambulance

1.  Call 911
2.  Call Security so they can provide the necessary support

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If You Require First Aid, CPR or an Automated External Defibrillator (AED)

Call Security so they can provide the necessary support
514-398-3000 [Downtown]
514-398-7777 [Macdonald]

First Aid Tips

Note: For each of the following situations, call 911 for an ambulance.


  • Press directly on the wound with sterile gauze, sanitary napkin, clean handkerchief or bare hand.

  • Maintain steady pressure until bleeding stops.

  • If an arm or leg is bleeding, keep it elevated until emergency personnel arrive. 


  • Do nothing if the victim is coughing or gasping.

  • If no air movement, apply abdominal thrusts. Hold the victim from behind with your hands over the "belly button" area; quickly squeeze in and up until the object is expelled.


  • Protect victim from self-injury.

  • After the seizure, place the victim in the recovery position.

  • Watch for vomiting to prevent the victim from choking.

  • Keep victim comfortable in recovery position until emergency personnel arrive.


  • Keep victim warm and calm, with legs slightly elevated, until emergency personnel arrive.

Unconscious or Unresponsive

  • Check for breathing: If the victim is not breathing, initiate CPR. Gently tilt the head back and lift the chin to open the airway; watch chest and listen for air from mouth. If not breathing, pinch the nose and give two slow, full breaths.

  • Watch the chest rise and fall during each breath.

  • If an AED is available, follow instructions and apply. Administer CPR as required.

  • To administer CPR: press down with the palm of your hand on the middle of chest 30 times and give two breaths. Repeat until help arrives.