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Emergency Guide

Elevator Emergencies Banner


If You Are Trapped In an Elevator

  1. Remain calm.
  2. Press the emergency button. You will be connected directly to Security.
  3. Inform Security of your location.
  4. A security officer and elevator service staff will be dispatched to assist.

If you hear an elevator alarm or unusual sounds coming from an elevator

Security LogoCall Security

514-398-3000 [Downtown]
514-398-7777 [Macdonald]

If your call to Security gets interrupted, please call again. Some emergency phones disconnect automatically to avoid tying up emergency lines.