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Yeona Jang

Yeona Jang
Professor of Practice, Information Systems

PhD, Computer Science, Massachusetts Institute of Technology, USA
MSc, Business Management, Sloan School of Management, Massachusetts Institute of Technology, USA
MSc, Computer Science, Massachusetts Institute of Technology, USA
BSc, Computer Science and Statistics, Seoul National University, South Korea

Information Systems
Teaching Areas: 

Technology and Innovation Management

+1 514 398 8489
Email Address: 
yeona [dot] jang [at] mcgill [dot] ca
Alternate Email Address: 
rola [dot] zoayter [at] mcgill [dot] ca

Bronfman Building, [Map]
1001 rue Sherbrooke Ouest
Montreal, Quebec
H3A 1G5


Dr. Yeona Jang has over 15 years of consulting and management experience in IT as a senior executive and decision maker in companies in industries as widely varying as telecommunications, financial services, utility, and IT services industries. She is experienced in various aspects of IT - IT strategy, IT-enabled business innovation, strategic use of 6 sigma for business transformation, knowledge management, enterprise architecture, software product development, large-scale systems integration, IT productivity transformation, and IT governance.

Her research focus is on advancing the understanding of IT-to-Value pathways and Knowledge Management to help organizations shape the future and drive changes for greater efficiency and innovation in the 21st century economy: Not “what worked in the past and how do we repeat it?” but “what’s necessary for the future and how do we create it?”

Her interest in Health IT includes advancing research in adoption of, and business models, for HIT (Health Information Technologies), focusing on use of HIT in chronic disease management.  She was a member of the committee responsible for recommending future information architectures, processes, and strategies for the Centers for US Medicare and Medicaid Services under the Computer Science and Telecommunications Board of the US NRC (National Research Council). She faciliated the establishment of McGill/TELUS Health Research Partnership ($1million over the three year period). She is a member of the Knowledge Management Advisory Committee of National Research Council Canada.

Prior to joining the Desautels Faculty of Management at the McGill University in June 2008, she worked as Vice President and CIO (Chief Information Officer)/CKO (Chief Knowledge Officer) at Samsung SDS. She led IT-enabled business initiatives to help the company accelerate the process of transforming themselves into a Global Top-Ten player in the IT service industry. In addition, as a member of the CEO Advisory Office of the company, she advised CXOs in various Samsung companies with strategic insights on IT-enabled business transformation and innovation for business growth and globalization.

Prior to joining Samsung SDS, she held excutive positions at Citibank and PSEG (a publicly diversified energy company (NYSE: PEG)) responsible for product development and technology management. In addition, she participated in the founding of two IT start-up companies as a senior executive, and is familiar with lean operations and entrepreneurship issues.


IT Consulting

Winning with IT/IT in Business

Technology Management for managers and entrepreneurs

Areas of Expertise: 

IT strategy, IT governance, IT implementation and benefits realization, knowledge management, HIT (Health Information Technology)

Research Areas: 
IT in Healthcare
Selected Publications : 

Papers in Peer-Reviewed Journals

Claudia A. Salzberg, Yeona Jang, Ronen Rozenblum, Eyal Zimlichman , Robyn Tamblyn, David W. Bates, “Policy Initiatives for the Technical Infrastructure, Data Standards and Interoperability of Health Information Technology: A Qualitative Study of U.S. Expectations and Canada’s Experience,” International Journal of Medical Informatics, August, 2012; 81(10):713-22.
David L. Buckeridge, Masoumeh Izadi, Arash Shaban-Nejad, Christian Jauvin, Laurette Dube, Yeona Jang, Robyn Tamblyn, “An Infrastructure for Real-Time Population Health Assessment and Monitoring: Requirements, Architecture and Initial Implementation,” IBM Journal of Research and Development.
Eyal Zimlichman, Ronen Rozenblum, Claudia A Salzberg, Yeona Jang, Melissa Tamblyn, Robyn Tamblyn, David W Bates, “Lessons from the Canadian national health information technology plan for the United States: Opinions of key Canadian experts,” Journal of American Medical Informatics Association (JAMIA), June 2011.
Ronen Rozenblum PhD, Yeona Jang PhD, Eyal Zimlichman MD, Claudia Salzberg MS, Melissa Tamblyn MPA, David Buckeridge MD PhD, Alan Forster MD MPH, David W. Bates MD MPH, Robyn Tamblyn PhD, “A qualitative study of Canada’s experience with the implementation of electronic health information technology”, Canada Medical Association Journal, Feb 2011.

Books and Edited Volumes

Chapters in Books

Awards, Honours, and Fellowships: 


Recipient of the Harvard, MIT, and Tufts/New England Medical Center Combined Research Training Fellowship in Medical Informatics

Recipient of US NIH (National Institute of Health) Research Fellowship

Recipient of ITT International Fellowship under the auspices of the Institute of International Education


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