This week is the 20th anniversary of the 1st text. As a middle aged person I have mixed feeling about this. I can’t decide if it’s got worst or maybe better. This week I got messages by text, email, Twitter, Facebook, voice mail, phone, cell phone, in person and a fax! The fax brought back some fond memories – it’s been a while.
… OgilvyOne CEO Brian Fetherstonhaugh (BCom’79), says, “I talk to several thousand people in their 20′s every year. I often make a point about texting and e-mail, ‘How many people have solved a difficult emotional topic via e-mail or text?’ So far, I haven’t found a single one.”
… My colleagues Henry Mintzberg and Peter Todd talked about the importance of tone and gestures in a recent article in Strategy + Business, “Managing is not a science; it is a subtle and nuanced practice, learned mostly on the job, through paying close attention to gestures and tone of voice.
-Article by Karl Moore
Read full article: Forbes, December 6, 2012