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Passengers lament nickel-and-dime fees as airlines face thin profit margins

Published: 9 January 2017

Consumers have greater access to air travel than ever before, but with long lines, uncomfortable seats and additional fees now commonplace for most travellers, it s tempting to long for a time when things were simpler.

...But aviation expert Karl Moore, of McGill University, says that kind of no-frill service makes it possible for airlines to offer cheaper fares.

"I think for the average consumer, compared to 10 years ago, flying is less expensive," he told CTV News. He added that airlines need to charge additional fees in order to turn a profit. "The airlines are trying to make hay while the sun shines," he said.

Read full article: CTV News, January 2, 2017 

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