Importance of measures of past performance: Empirical evidence on quality of e-service providers

Event

Bronfman Building 1001 rue Sherbrooke Ouest, Montreal, QC, H3A 1G5, CA
Laurent Picard Distinguished Lecture Series - Fall 2005: Rajiv D. Banker, Temple University. Presentation 12:30-1:30; discussion 1:30-2:00.

Contact Information

Contact: 
Mazen Ladki
Email: 
mazen [dot] ladki [at] mcgill [dot] ca