"Selling with Money-Back Guarantees: The Impact on Prices, Quantities, and Retail Profitability," Production and Operations Management
Authors: Akçay, Yalçn; Boyaci, Tamer; Zhang, Dan
Publication: Production and Operations Management, July 2013
Authors: Galbreth, Michael; Boyaci, Tamer; Verter, Vedat
Publication: Production and Operations Management, 2013
PhD, Columbia University, USA
MPhil, Columbia University, USA
MSc, Columbia University, USA
BSc, Middle East Technical University, Turkey
Bronfman Building, [Map]
1001 rue Sherbrooke Ouest
Dr. Tamer Boyaci joined McGill's Desautels Faculty of Management in 1998. He is a Professor of Operations Management and Desautels Faculty Scholar. He also served as the Associate Dean for Masters Programs and the Academic Director for the MBA Program during the years 2010-13.
Dr. Boyaci teaches core and electives classes related to Operations Management at the undergraduate, MBA and Executive levels. His most recent teaching responsibility is the Value Creation Module of the Integrated Core Program of the MBA Program. He also contributes to the Operations Excellence module of the McGill-HEC EMBA Program. Dr. Boyaci is a recipient of the Quebec MELS Teaching Chair Award (Bourse d’enseignement du Quebec) as well as Desautels Faculty of Management Distinguished Teaching Award at the graduate level.
Dr. Boyaci’s primary research interests can be broadly categorized as supply chain management. His research is wide in scope and highly cross-disciplinary, often cutting across operations, marketing, economics, finance and policy-making. His research addresses novel questions that have both scholarly and practical appeal, and have implications for field managers as well as policy makers (wherever appropriate). His most recent contributions in this domain investigate price-matching policies, private brands, risk management, as well as mergers and acquisitions.
Another major research interest of Dr. Boyaci links operations to sustainability. Specifically, he is active in the area of closed-loop supply chain management, which aims at capturing the remaining economical value in used, unsold, or obsolete products through remanufacturing, re-use or recycling operations. His latest works in this domain dwell on take-back legislation and sustainable product design and innovation. He is a Fellow of McGill’s Marcel Desautel Institute of Integrated Management (MDIIM) in the area of sustainability.
Dr. Boyaci’s scholarly work has appeared in the top international journals of his discipline, including Management Science, Operations Research, Manufacturing & Service Operations Management, Production and Operations Management, among others. He has secured more than $1Million funding for his research projects.
Dr. Boyaci is a member of the Institute for Operations Research and the Management Sciences (INFORMS), Canadian Operational Research Society (CORS) and Groupe d'Études et de Recherches en Analyse des Décisions (GÉRAD).
Papers in Peer-Reviewed Journals
Galbreth, M., T. Boyaci, V.Verter (2013) “Product Reuse in Innovative Industries”. Production and Operations Management, 22(4), 1011-1033.
Akcay Y, T. Boyaci and D. Zhang (2013) “Selling with Money-Back Guarantees: The Impact on Prices, Quantities, and Retail Profitability”. Production and Operations Management, 22(4), 777-791.Nalca, A., T. Boyaci and S. Ray (2013) “Competitive Price-Matching Guarantees: Equilibrium Analysis of the Availability Verification Clause Under Demand Uncertainty”. Management Science, 59(4), 971-986.
Robotis, A., T. Boyaci and V. Verter (2012) “Investing in Reusability of Products of Uncertain Quality: The Role of Inspection Capabilities”. Int. Journal of Production Economics – Special Issue in Sustainable Development, 140(1), 385–395.
Toyasaki, F., T. Boyaci and V. Verter (2011) “An Analysis of Monopolistic and Competitive Take-Back Schemes for WEEE Recycling”, Production and Operations Management, 20(6), 805-823.
Boyaci, T. and O. Ozer (2010) “Information Acquisition for Capacity Planning via Pricing and Advance Selling: When to Stop and Act?”. Operations Research, 58(5), 1328-1349.
Nalca, A., T. Boyaci and S. Ray (2010) “Competitive Price Matching Guarantees Under Imperfect Product Availability”. Quantitative Marketing and Economics, 8(3), 275-300.
Song, Y., S. Ray and T. Boyaci (2009) “Note: Optimal Dynamic Joint Inventory-Pricing Control for Multiplicative Demand with Fixed Order Costs and Lost Sales”, Operations Research, 57(1), 245-250.
Wojanowski, R., V. Verter, and T. Boyaci (2007) “Retail-Collection Network Design under Deposit-Refund”, Computers & Operations Research (Focused Issue on Reverse Logistics), 34, 324-345.
Aras N., V. Verter and T. Boyaci (2006), “Coordination and Priority Decisions in Hybrid Manufacturing/ Remanufacturing Systems”, Production and Operations Management (Special Issue on Closed-Loop Supply Chain), 15 (4), 528-543.
Boyaci, T. and S. Ray (2006) “The Impact of Capacity Costs on Product Differentiation in Delivery Time, Delivery Reliability and Price", Production and Operations Management, 15(2), 179-197.
Ray, S., T. Boyaci, and N. Aras (2005) “Optimal Prices and Trade-in Rebates for Durable, Remanufacturable Products", Manufacturing & Service Operations Management, 7, 208- 228.
Boyaci, T. (2005) “Competitive Stocking and Coordination in a Multiple-Channel Distribution System", IIE Transactions, 37, 407-427.
Boyaci, T. and G. Gallego (2004) “Supply Chain Coordination in a Market with Customer Service Competition”, Production and Operations Management -Special Issue on Collaboration and Coordination in Supply Chain Management and E-Commerce, 13, 3-22.
Aras N., T. Boyaci and V. Verter (2004) “The Effect of Categorizing Returned Products in Remanufacturing”, IIE Transactions, 36, 319-331.
Boyaci, T. and S. Ray (2003) “Product Differentiation and Capacity Cost Interaction in Time and Price Sensitive Markets", Manufacturing & Service Operations Management, 5, 18-36.
Boyaci, T., G. Gallego, K.H. Shang, J.S. Song (2003) “Erratum to Bounds in ‘Serial Production/ Distribution Systems under Service Constraints’”, Manufacturing & Service Operations Management, 5, 372-374.
Boyaci, T. and G. Gallego (2002) “Managing Waiting Times of Backordered Demands in Single-Stage (Q,r) Inventory Systems”, Naval Research Logistics, 49/6, 557-573.
Boyaci, T. and G. Gallego (2002) “Coordinating Pricing and Inventory Replenishment Policies for One Wholesaler and One or More Geographically Dispersed Retailers", International Journal of Production Economics, 77/2, 95-111.
Boyaci, T. and G. Gallego (2001) “Minimizing Holding and Ordering Costs Subject to a Bound on Backorders is as Easy as Solving a Single Backorder Cost Model”, Operations Research Letters, 29/4, 87-92.
Boyaci, T. and G. Gallego, (2001) “Serial Production/Distribution Systems Under Service Constraints", Manufacturing & Service Operations Management, 3, 43-50.
Chapters in Books
Atasu, A. and T. Boyaci, “Take-Back Legislation and its Impact on Closed-Loop Supply Chains”. Invited (refereed) chapter in Wiley Encyclopedia of Operations Research and Management Science, John Wiley & Sons. 2010.
Aras, N., T. Boyaci and V. Verter “Designing the Reverse Logistics Network”. Invited Book Chapter (reviewed by the editors). Closed Loop Supply Chains: New Developments to Improve the Sustainability of Business Practices, CRC Press, Taylor and Francis. April 2010.
2011: Desautels Faculty Scholar
2010: Desautels Faculty of Management Distinguished Teaching 2011 Award – Graduate (2009-10 Academic Year)
2009-2013: Quebec Teaching Award (Bourse d’enseignement du Quebec)
2012: Marcel Desautels Institute for Integrated Management (MDIIM) Faculty Fellow (2013-14)
2008-2013: Discovery Grant-Individual. National Science and Engineering Research Council (NSERC). Grant Title: “Integrated Demand and Supply Management in Dynamic Environments”.
2008-2011: Research Grant (Co-investigator; with Saibal Ray, Dan Zhang, Mehmet Gumus) Social Sciences & Humanities Research Council (SSHRC) Grant Title: “Integrated Operational Risk Management In Supply Chains”.
2008-2011: Research Grant (Principal-investigator; with Vedat Verter) Social Sciences & Humanities Research Council (SSHRC) Grant Title: “Designing Regulatory Policies For Enhancing Material And Product Recovery”.
2007-2010: Team Research Grant (Co-investigator; with Alex Guttman, Vedat Verter, Saibal Ray, Eli Segal) Fonds de la Recherce en Santè Quèbec (FRSQ) Grant Title: “L’utilisation des modèles de simulation: un outil pour optimiser les temps d’attente liés à la prise en charge à l’urgence”
2005-2008: Research Grant (Principal-investigator; with Vedat Verter) Social Sciences & Humanities Research Council (SSHRC) Grant Title: “Firm-level Analysis of Alternative Government Policies for Resource Recovery”.
2003-2008: Discovery Grant-Individual. National Science and Engineering Research Council (NSERC). Grant Title: “Design and Coordination of Customized Supply Chains”.
2003-2006: New Researcher Grant-Individual Fonds Québécois de la Recherche sur la Société et la Culture (FQRSC) Grant Title: “Inventory Management in Supply Chains with Product Returns”.
2002-2005: Research Grant (Co-investigator; with Vedat Verter) Social Sciences & Humanities Research Council (SSHRC) Grant Title: “Resource Recovery for Environmental Sustainability and Competitiveness”.
1999-2003 Research Grant-Individual. National Science and Engineering Research Council (NSERC). Grant Title: “Management of Service Levels in Production and Distribution Systems”.
2001-2002 Faculty Small Research Grant (with Prof. V.Verter) Desautels Faculty of Management, McGill University. Grant Title: “Management of Reverse Logistics Systems".
1999-2000: Faculty Small Research Grant. Desautels Faculty of Management, McGill University. Grant Title: “Designing Efficient Procedures for Managing Service Levels in Supply Chains".
1998-2001: Faculty (Start-up) Research Grant. Desautels Faculty of Management, McGill University.
"Competitive price-matching guarantees: Equilibrium analysis of the availability verification clause under demand uncertainty," Management Science
Authors: Nalca, Arcan; Boyaci, Tamer; Ray, Saibal
Publication: Management Science
Despite uncertain economic times, the latest MBA graduates from business schools in Canada and around the world are landing jobs (and good salaries) at a speedy pace unparalleled in a decade, according to a new survey.
… The survey results “send a very strong message” about the value of an MBA, says Tamer Boyaci, associate dean of masters programs at McGill University’s Desautels Faculty of Management. “It means the investment the students are making is paying off.”