The Information Systems (IS) area is home to Faculty and Doctoral Students who are fascinated by issues related to Information Technology implementation management, economics and strategies of IS, and the unintended consequences of innovation in today’s societies and organizations. They teach and do research on cutting-edge IS-related issues of great relevance in today’s world.
Information Systems is an exciting and challenging field of study that continues to evolve and provide a multitude of career opportunities. The U.S. Department of Labor has identified Information Technology jobs to be among some of the fastest growing occupations this decade.
Research and teaching at the Faculty are divided into the following areas of specialization:
Focuses on issues related to users employment of accounting information, and the effects of regulations and changes in accounting practices and theory.
PhD, Administration, University of California, Irvine, USA
MSc, Administrative Sciences, HEC Montreal, Canada
BCom, Concordia University, Canada
Dr. Pinsonneault, a Fellow of the Royal Society of Canada, is the Imasco Chair of Information Systems and James McGill Professor in the Desautels Faculty of Management at McGill University. He is also the Co-Director of the McGill HEC EMBA since 2005
The research of Dr. Pinsonneault focuses on the management of information technologies and their impacts on the performance of organizations, groups, and individuals in different sectors including banking, manufacturing, and health. His current work focuses on ERP implementation, user reactions to new information technologies, social networks, and e-health.
He has published over 100 papers in journals, refereed proceedings, and as book chapters. Dr. Pinsonneault and given more than 95 conferences worldwide, many of which as a keynote or distinguished speaker. His work has been published in top journals such as Management Science, MIS Quarterly, Information Systems Research, Journal of MIS, and Organization Science. In 2012-13, he was among the 15 most productive researchers in his field. He has been a member of editorial boards of several journals and international conferences, including MISQ Quarterly, ISR, Organization Science, and ICIS. In 2007, he was the co-chair of the International Conference on Information Systems. He has held honorary positions in different universities, including Queen’s University, McMaster University, and the University of Hawaii. He has won numerous research awards, including 7 best paper awards, two University of California Regents Awards, and the ICIT & MCI Communications doctoral dissertation award. His research and teaching have been recognized with different honors, including being named the Person of the Week by La Presse, the Prix Relève de l’excellence of HEC, and the Gaëtan Morin Award.
Papers in Peer-Reviewed Journals
Rahrovani, Y., Kermanshah, A., and Pinsonneault, A., ‘Aligning IT for Future Business Value: Conceptualizing IT Project portfolio Alignment, Data Base, Accepted for publication, 2013.
Akhlaghpour, S., Wu, J., Lapointe, L. and Pinsonneault, A., ‘The Ongoing Quest for the IT Artifact: Looking Back, Moving Forward,’ Journal of Information Technology, Accepted for Publication, 2013.
Caya, O., Mortensen, M., and Pinsonneault, A., “Virtual Teams Demystified: An Integrative Model for Understanding Virtual Teams”, Forthcoming, International Journal of Electronic Collaboration, 2013.
Pozzebon, M., and Pinsonneault, A., ‘The Dynamics of Client-Consultant Relationships: Exploring the Interplay of Power and Knowledge,’ Journal of Information Technology, (27), 2012, pp. 35-56.
Rivard, S., Pinsonneault, A., Croteau, A.M., ‘IT at Cirque du Soleil: Looking Back, Moving Forward’ International Journal of Case Studies in Management, 10 (4), 2012, pp. 1-13.
Yang, S.B., Lim, J.H., Animesh, A., Oh, W., and Pinsonneault, A., “Using Real Options to Investigate the market Value of Virtual World Businesses,’ Information Systems Research, 23 (3) 2012, pp. 1011- 1029.
Nazir, S. and Pinsonneault, A., ‘IT and Firm Agility: An Electronic Integration Perspective,’ Journal of the AIS, 13 (3), 2012, pp. 150-171.
Han, K., Oh, W., Im, K., Chang, R., Oh H., and Pinsonneault, A., “Value Co-Creation and Wealth Spillover in Open Innovation Alliances, ” MIS Quarterly, 36 (1), 2012, pp. 291-316.
Tallon, P., and Pinsonneault, A. “Competing Perspective on the Link Between Strategic IT Alignment and Firm Agility: Insights from a Mediation Model,” MIS Quarterly, 35 (2), 2011, pp. 463-486.
Animesh, A., Pinsonneault, A., Yang, S.B., and Oh, W., “An Odyssey into Virtual Worlds: Exploring the Impacts of Technological and Spatial Environments on Intention to Purchase Virtual Products,” MIS Quarterly, 35 (3), 2011, pp. 789-810.
Qu, W.G. and Pinsonneault, A."Country Environments and the Adoption of IT Outsourcing,” Journal of Global Information Management, 19 (1), 2011. pp. 30-50.
Qu, W.G., Pinsonneault, A., and Oh, W. "Influence of Industry Characteristics on Information Technology Outsourcing," Journal of Management Information Systems, 27 (4), 2011, pp. 99-127.
Beaudry, A. and A. Pinsonneault, “The Other Side of Acceptance: A Study of the Direct and Indirect Effects of Emotions on IT Use,” MIS Quarterly, 34 (4), 2010, pp. 689-710.
Pinsonneault, A., Li, S., and Tomiuk, D. “Effect of Web Channel Richness and Web Information Richness on Satisfaction and Learning: A Study of Simple and Complex Products,” Systèmes d’Information et Management, 15 (4), 2010, pp. 141-169
Chang, R.M., Oh. W., Pinsonneault, A., and Kwon, D., “A Network Perspective on Digital Competition in Online Advertising Industries: A Simulation Based Approach,” Information Systems Research, 21 (3), 2010, pp. 571-593.
Qu, W.G., Oh, W., A. Pinsonneault, “The Strategic Value of IT Insourcing: An IT-Enabled Business Process Perspective,” Journal of Strategic Information Systems, (19), 2010, pp. 96-108.
Tamblyn, R., Reidel, K. L., Huang, A., Taylor, L., Winslade, N., Bartlett, G., Grad, R., Jacques, A., Dawes, M. Larochelle, P., and Pinsonneault, A., Increasing the Detection of Response to Adherence Problems with Cardiovascular Medication in primary Care through Computerized Drug Management Systems,” Medical Decision Making, 30 (2), 2010, pp. 176-188.
Tomiuk, D. and Pinsonneault, A., ““Using Relationship Theories for Web Site Design: Development of a Site-Communality Scale and Proposed Impact on Loyalty” Information Systems Journal, 19 (4), 2009, pp. 413-435.
Tamblyn, R., A. Huang, L. Taylor, Y. Kawasumi, G. Bartlett, R. Grad, A. Jacque, M. Dawes, M. Abrahamowicz, R. Perreault, N. Winslade, L. Poissant, and Pinsonneault, A., “A Randomized Trial of the Effectiveness of Drug Decision-Support in Primary Care using On-Demand vs. Computer-triggered Drug Decision Support in Primary Care” Journal of American Medical Informatics Association, 15 (4), 2008, pp.430-438.
Oh, W. and Pinsonneault, A., “On the Assessment of the Business Value of Information Systems: Conceptual and Measurement Alternatives” MIS Quarterly, 31 (2), 2007, pp. 239-266.
Pozzebon, M., R. Titah, and Pinsonneault, A., “Combining Social Shaping of Technology and Communicative Action Theory for Understanding Rhetorical Closure in IT,” Information Technology and People, 19 (3), 2006, pp. 244.271 (Best paper award).
Pinsonneault, A. and Caya, O., “Virtual Teams: What We Know and What We Don’t Know,” International Journal of Electronic Collaboration, 1 (3), 2005, pp.1-16.
Tamblyn, R, A, Huang, Y. Kawasumi, G. Bartlett, R. Grad, A. Jacques, M. Dawes, M. Abrahamowicz, R. Perreault, L. Taylor, N. Winsdale, L. Poissant, A. Pinsonneault, “The Development and Evaluation of an Integrated Electronic Prescribing Drug Management Systems for Primary Care,” Journal of American Medical Informatics Association, 13 (2), 2006, pp.148-159
Pozzebon, M. and Pinsonneault, A., “Challenges in Conducting Empirical Work Using Structuration Theory: Learning from IT Research,” Organization Studies, 26 (9), 2005, pp. 1353-1376.
Barki, H., Oktami, S., and Pinsonneault, A. “Dimensions of ERP Implementations and Their Impact on ERP Project Outcomes”, Journal of Information Technology Management, 16 (1), 2005, pp. 1-9.
Dennis, A., A. Pinsonneault, K. McNamara Hilmer, H. Barki, R.B. Gallupe, M. Huber, and Bellavance, F., “Patterns in Electronic Brainstorming,” International Journal of Electronic Collaboration, October- December, 1(4), 2005, pp.38-57.
Pozzebon, M. and Pinsonneault, A., Global-Local Negotiations for Implementing Configurable Packages: The Power of Initial Organizational Decisions, Journal of Strategic Information Systems, 14 (2), 2005, pp. 121-145.
Barki, H. and Pinsonneault, A., “The Construct of Organizational Integration: A Research Framework and Its Application to Enterprise Systems Research,” Organization Science, 16 (2), 2005, pp. 165- 179.
Beaudry, A., and Pinsonneault, A., “Understanding User Adaptation Behaviors: A Coping Acts Model,” MIS Quarterly, 29 (3), 2005, pp. 493-524.
Pinsonneault, A., and Kraemer, K.L., "Exploring the Role of Information Technology in Organizational Downsizing: A Tale of Two American Cities," Organization Science, 13 (2), 2002, 191-208.
Tomiuk, D., and Pinsonneault, A., “Electronic Banking and Customer Loyalty: A Conceptual Framework,” Journal of Global Information Systems, 9 (3), 2001, pp. 4-14.
Barki, H., and Pinsonneault, A., “Small Group Brainstorming and Idea Quality: Is Electronic Brainstorming the Most Effective Approach?” Small Group Research, 32 (2), April 2001, 158-205.
Pinsonneault, A., “Le Projet Harmonie: Une Analyse de Quelques Facteurs Clés de Succès,” Revue Gestion, 25 (4), Winter 2001, pp. 65-67.
Pinsonneault, A., H. Barki, R.B. Gallupe, and Hoppen, N., "Electronic Brainstorming: The Illusion of Productivity," Information Systems Research, 10 (2), 1999, pp. 110-133.
Pinsonneault, A., H. Barki, R.B. Gallupe, and Hoppen, N., “The Illusion of Electronic Brainstorming: Theoretical and Empirical Issues,” Information Systems Research, 10 (4), 1999, research note, pp. 378-380.
Rivard, S., A. Pinsonneault, and Bernier, C., “Les impacts des technologies de l’information sur les gestionnaires et les organisations,” Revue Gestion, 24 (3), 1999, pp. 51-65.
Pinsonneault, A., and Rivard, S., "Information Technology and the Nature of Managerial Work: From the Productivity Paradox to the Icarus Paradox?" MIS Quarterly, 22 (3), 1998, pp. 287-311.
Pinsonneault, A., and Heppel, N., "Anonymity in GSS Research: New Conceptualization, Measure and Contingency Framework," Journal of MIS, 14 (3), Winter 1998, pp. 89-108.
Pinsonneault, A., and Kraemer, K.L., "Middle Management Downsizing: The Impact of Information Technology,” Management Science, 43 (5), 1997, pp. 659-679.
Pinsonneault, A., and Boisvert, M., "Le télétravail: L’émergence de l’organisation de demain ?” Revue Gestion, 21 (2), 1996, pp. 76-83.
Bernier, C., A. Pinsonneault, S. Rivard, and Blouin, H., "La réingénierie: un processus à gérer," Revue Gestion, 20 (2), 1995, pp. 44-55.
Pinsonneault, A., "Les réunions électroniques: enfin des réunions efficaces?" Revue Gestion, 18 (4), 1993, pp. 15-21.
Pinsonneault, A., S. Rivard, and Bourret, A., "L'impact des technologies de l'information sur le travail des cadres intermédiaires,” Technologie de l'information et société, 5 (3), 1993, pp. 301-328.
Pinsonneault, A., and Kraemer, K.L., "The Impact of Information Technology on Middle Managers," MIS Quarterly, 17 (3), 1993, pp. 271-292.
Pinsonneault, A., and Kraemer, K.L., "The Survey Research Strategy in Studies of Information Systems: Review and Critique," Journal of MIS, 10 (2), 1993, pp. 75-106.
Pinsonneault, A., "Les technologies de l’information: les cadres intermédiaires sont-ils une espèce en voie de disparition?" Revue Gestion, 17 (4), 1992, pp. 15-22.
Pinsonneault, A., and Kraemer, K.L., "The Effects of Electronic Meetings on Group Processes and Outcomes: An Assessment of the Empirical Research," European Journal of Operational Research, (46), 1990, pp. 143-161.
Pinsonneault, A., and Kraemer, K.L., "The Impact of Technological Support on Groups: An Assessment of the Empirical Research,” Decision Support Systems, (5), 1989, pp. 197-216.
Haag, S., Cummings, M., McGubbrey, D.J., Pinsonneault, A., and Donovan, R., “Management Information Systems for the Information Age, McGraw Hill, 3rd Canadian Edition, 2006.
Chapters in Books
Rahrovani, Y. and Pinsonneault, A., ‘Explaining the Business Value of Information Technology: The Theory of IT Slack,’ in Information Systems Theory: Explaining and Predicting Our Digital Society, Dwivedi, Y.,
Wade, M., and Schneberger, S.L. (Eds), Springer Publishing, 2012, pp.165-198.
Pozzebon, M. and Pinsonneault, A., “Demistificando a Retorica De Nao-Abertura A Mundanca” Que Caracteriza Os Prjetos ERP: Quadro Teorico E Ilustracao Empirica,” Sistemas ERP No Brasil, Editora Atlas, Sao Paolo, Brazil, 2003, pp. 348-368.
Tomiuk, D., and Pinsonneault, A., “The Nature of E-Loyalty in B2C E-Commerce,” in Advanced Topics in Global Information Management, Felix Tan (Ed.), Idea Group Publishing, Hershey, PA, 2002, pp. 346-369.
Pinsonneault, A., and Boisvert, M., “The Impacts of Telecommuting on Employees and Organizations: An Assessment of the Empirical Evidence,” in Telecommuting and Virtual Offices: Issues and Opportunities, Nancy Johnson (Ed.), Idea Group Publishing, Hershey, PA, 2001, pp. 163-185.
Pinsonneault, A., "Les promesses des technologies de l’information: Mythes et réalité," in T. Hafsi and J.M. Toulouse (Ed.), La Stratégie des Organisations, Les presses de l’Université du Québec, 1996, pp. 531-536.
Kraemer, K.L., and Pinsonneault, A., "Technology and Groups: Assessment of the Empirical Research,” in J. Galagher, R. E. Kraut, and C. Egido (Eds.), Intellectual Teamwork: The Social and Technological Bases of Cooperative Work, Hillsdale, N.J., Lawrence Erlbaum, 1990, pp. 373-404.
2012: Pinsonneault, A., Dakshinamoorthy, V., Reidel, K., and Tamblyn, R., 'The Impact of IT on Quality of Care: Evaluation of an integrated chronic disease management system', Hawaii International
Conference on Systems Sciences, Maui, Hawaii, (Best paper award).
2010: Addas, S. and Pinsonneault, A. “Information Technology Interruptions in Project Environments: A Preliminary Taxonomy and Performance Investigation,” Human Computer Interface Workshop, ICIS, St- Louis. (Best paper award).
2008: Caya, O., Bassellier, G., and Pinsonneault, A., “Virtual Team Common Knowledge: Construct Specification and Effect on Knowledge Integration,” Best paper, CD-Rom proceedings, International Conference on Information Systems.
2008: Nazir, S. and Pinsonneault, A., ‘Electronic Integration and Agility: A conceptual Framework,’ Best Paper, AMCIS Conference, Toronto.
2007: Pozzebon, M. and Pinsonneault, A., "Combining Social Shaping of Technology and Communicative Action Theory for Understanding Rhetorical Closure in IT", Best Paper Award, Emerald Literati Network Publications.
2007: Pozzebon, M. and Pinsonneault, A., "Combining Social Shaping of Technology and Communicative Action Theory for Understanding Rhetorical Closure in IT", Best Five Published Papers Award, Senior Scholars, ICIS.
2006: Tomiuk, D. and Pinsonneault, A. “Using Relationship Theories for Web Site Design: Development of a Site-Communality Scale and Proposed Impact on Loyalty,” AMCIS Conference Best Paper, Acapulco.
1997: CD-ROM SNI Award, HEC, Montréal.
1995: Gaëtan Morin Research Award, HEC-Montreal.
1993: "Le Prix relève de l'excellence," section Organismes publics et para-publics, Association des diplômés, HECMontréal.
1993: "Le grand prix du jury," Association des diplômés, HEC-Montréal.
1991: "Person of the Week," La Presse Newspaper, Montréal.
1990: Best Dissertation Award, International Center for Information Technologies (ICIT) and MCI Communications, Washington, DC, USA.
1989: University of California Regents Best Dissertation Award, Graduate School of Management, University of California, Irvine.
1988: University of California Regents Best Student Research Paper Award, Graduate School of Management, University of California, Irvine.
201: Fellow, Royal Society of Canada.
2011-2014: Pinsonneault, A., Information Technology and Managerial Peripheral Vision: A Social Network Analysis, Social Sciences and Humanities Research Council of Canada.
2011-2015: Pinsonneault, A., Barki, H., Bassellier, G., Beaudry, A., Lapointe, L., and Oh, W., Managing Four Implementation Challenge to Maximize the Value of Information Technologies: A Slack Resources Approach, Fonds de Recherche sur la Société et la Culture du Québec.
2009-2014: Verter, V, Putman, M.L., Carter, M.W., Michalowski, W., Gendron, B., Gendreau, M., Blostein, S.D., and Pinsonneault, A., “Collaborative Research and Training Experience,” NSERC.
2009-2012: Animesh, A. and Pinsonneault, A., “The impact of Online Sponsored Search Advertising on Consumer and Seller Strategies,” Social Science Research Council of Canada.
2009-2012: Beaudry, A., Lapointe, L., Pinsonneault, A., and Rivard, S., “Moving Beyond Acceptance and Resistance: Developing a Repertoire and New Process Theory of User Reactions to IT, Social Science Research Council of Canada.
PhD, Information Systems, École des Hautes Études Commerciales Montreal, Canada
MSc, Healthcare Management, Faculty of Medicine, Université de Montréal, Canada
BA, Translation, Université de Montréal, Canada
Professor Lapointe’s research integrates information systems management and behavioral issues as well as issues related to the adoption of information systems in healthcare settings. Her work has led to more than 30 papers in peer-reviewed publications, close to 75 presentations in national and refereed conferences and more than 30 invited presentations locally and internationally.
In IS, she has first worked on resistance to information technology; this stream of research has led to several articles in top-tier scholarly international journals and professional refereed journals. One of these papers received the MIS Quarterly Paper of the Year Award in 2005. She is currently working on follow-up projects that include a wide spectrum of user reactions, including enhanced use, ambivalence, collective use and IT addiction. She is also working on projects that deal IT innovation, IT championship, and IT literacy. In the domains of health informatics and healthcare management, she has focused on the implementation and impacts of IT in healthcare settings. She is also working on projects on the use of IT in geriatrics, particularly on the issues related to Alzheimer's disease and related disorders, on chronic care diseases and on knowledge co-creation.
She has developed collaborations with highly recognized researchers at the local, national and international levels. Her interdisciplinary research has included graduated student training and is supported by grants from diverse councils such as the FQRSC, CIHR and SSHRC. She extends her research to impact practice and brings her expertise to the service of the healthcare system through public policy research and hospital board membership.
Papers in Peer-Reviewed Journals
Akhlaghpour, S., Wu, J., Lapointe, L., Pinsonneault, A., The Ongoing Quest for the IT Artifact: Looking Back, Moving Forward. Journal of Information Technology (JIT), Special Issue on Information Systems: Why History Matters, forthcoming: June 2013.
Vedel I, M. De Stampa, C. Routelous, H. Bergman, L. Lapointe. Diffusion of Collaborative Care Models in Primary Care, BMC Family Practice, forthcoming.
Rivard, S. and Lapointe, L. Information Technology Implementers’ Responses to User Resistance: Nature and Effects, MIS Quarterly, vol. 36, no. 3, pp 897-920, September 2012.
Vedel I, Lapointe L, Lussier MT, Richard C, Goudreau J, Lalonde L, Turcotte A. Professionals' Adoption and Use of a Clinical Information System in Primary Care: Insights from the Da Vinci Study. International Journal of Medical Informatics 2012(81):73-87
Routelous C, Vedel I, Lapointe L. Pourquoi des stratégies coopératives avec les cliniques pour les hôpitaux publics ? Management & Avenir. 2011;47 :147-164
Ghadi V, Vedel I, Routelous C, de Stampa M, Ankri J, Cassou B, Lapointe L. A gerontological network as an interface between healthcare professionals and homecare professionals. Sante Publique. 2011;23(4):317-28.
Rivard, S., Lapointe L. and A. Kappos, An Organizational Culture-based Theory of Clinical Information Systems Implementation in Hospitals, JAIS, 2 (2), February 2011.
Lapointe, L., Mignerat, M. and I. Vedel “The IT Productivity Paradox in Health: A Stakeholder's Perspective, International Journal of Medical Informatics, 80(2): 102-115, February 2011. **Best paper of 2011**
De Stampa M, Vedel I, Mauriat C, Bagaragaza E, Routelous C, Bergman H, Lapointe L, Cassou B, Ankri J, Henrard J-C. Diagnostic study, design and implementation of an integrated model of care in France: a bottom-up process with continuous leadership. International Journal of Integrated Care 2010; 10:e034
Lussier MT, Turcotte A, Richard C, Lapointe L, Vedel I, Goudreau J, Lalonde L. An Evaluation of a Patient-Centered Information Technology Tool for the Management of Chronic Diseases by Primary Care Interdisciplinary Teams. Electronic Health 2010; 8(4): 20-25.
Vedel I, De Stampa M, Bergman H, Ankri J, Cassou B, Mauriat C, Blanchard F, Bagaragaza E, Lapointe L. A Novel Model of Integrated Care for the Elderly. Aging Clinical and Experimental Research; Vol. 21, No. 6, 414-423. 2009.
De Stampa M, Vedel I, Henrard JC, Bergman H, Novella JL, Lapointe L. Fostering Participation of General Practitioners in Integrated Health Services Networks: Incentives, Barriers, and Guidelines. BMC Health Service Research 2009, 9:48.
De Stampa M, Vedel I. Henrard JC, Bergman H, Novella JL, Bagaragaza E, Lapointe L. Case management et case manager: apport dans la prise en charge des personnes âgées. Revue de Gériatrie 2009;34:305-311
Vedel I, De Stampa M, Bergman H, Ankri J, Cassou B, Blanchard F, Lapointe L. Health care professionals and managers’ participation in developing an intervention: A pre-intervention study in the elderly care context. Implementation Science 2009, 4:21
De Stampa M, Vedel I, Bergman H, Ankri J, Cassou B, Mauriat C, Bagaragaza E, Routelous C, Novella J L, Lapointe L. Un réseau de santé avec intégration des services et gestionnaires de cas adapté au contexte français: le modèle COPA-Ancrage pour les personnes âgées fragiles. Gérontologie et Société 2008; 124: 85-94.
De Stampa, M.,Vedel, I, Bergman, H., Lechowski, G., Novella, J-L. and L. Lapointe « Participation des médecins généralistes dans des réseaux de santé avec intégration des services: enseignements d’expériences en Amérique du Nord pour le système de santé français ». Revue d’Epidémiologie et de Santé Publique 2007; 55:401-412
Lapointe, L. and S. Rivard, “A Triple Take on Information Technology Implementation”, Organization Science, Jan-Feb 2007 Vol. 18, no 1, pp. 89-107 Lapointe, L. and S. Rivard, “Learning from Physicians’ Resistance to CIS Implementation.”, CMAJ, Vol. 174, no 11, 1573-1584.
Lapointe, L. and S. Rivard, “When Good Systems Go Bad: Understanding and Preventing their Premature Demise”, Healthcare Quarterly, 2005, Vol. 8, no 2, pp. 92-100.
Lapointe, L. and S. Rivard, “A Multilevel Model of Resistance to Information Technology Implementation”, MIS Quarterly, September 2005, Vol. 29, no 3, pp. 461-491. **Best Paper Award**
Wahl, C., Gregroire, JP., Koon T, Beaulieu,M., Labelle, S., Leduc, B., Cochrane, B. Lapointe, L. and Montague, T., “Concordance, Compliance and Adherence in Health Care: Closing Gaps and Improving Outcomes“, Healthcare Quarterly, 2005, Vol. 8, no 1, pp 65-70.
Fortin, JP, L. Lamothe, L. Lapointe “La mise en place d'un réseau informatisé en oncologie: la technologie au service d'un réseau intégré de services“, Revue Ruptures, 2002, Vol. 9, no 1, p. 86- 102.
Hoppen, N., Lapointe, L and Moreau, E., “Um guia para avaliação de artigos de pesquisa em Sistemas de Informação“ (Guidelines for the Evaluation of Scientific Articles on Information Systems), Revista Eletrônica da Administração (UFRGS), Vol 2, no 2, November 1996.
Lapointe, L. et al., “The dynamics of IT adoption in a major change process in healthcare delivery”, E-Health Systems Diffusion and Use: The Innovation, the User and the USE IT model, Editors: Roel W Schuring & Ton AM Spil, Idea Group Publishing, 2006, pp. 107-127.
Chapters in Books
2013: Best Paper Nomination, HICSS
2012: IAIA Best Paper of 2011
2010: Best Paper Award, ASAC
2010: Best Paper Nomination, HICSS
2008: Honorable Mention Award, ASAC
2006: Honorable Mention Award, ASAC
2005: MISQ Best Paper Award, MIS Quarterly
1998: Technology Value Chain Research Award, Cornell University
1993-1994: Ph.D. Fellowship Research Award, Alma-Lepage
1991-1994: Ph.D. Fellowship Research Award, FCAR
1991-1992: Ph.D. Fellowship Research Award, Henry Laureys
2011-2012: CIHR, Les transitions entre l'hôpital et les services de proximité des patients atteints de maladies chroniques : quelles sont les interventions efficaces et leurs conditions de succès?, Vedel, I., Pluye, P., L. Lapointe et al.
2011-2015: FQRSC, Gérer quatre défis d'implantation pour maximiser la valeur des technologies de l'information : une approche par les ressources excédentaires, Pinsonneault, Lapointe, Bassellier, Barki, Beaudry, Oh
2010-2013: SSHRC, Managing User Resistance to IT Implementation, Lapointe, Rivard
2010-2011: CIHR, Meetings, planning and Dissemination Grant: Partnership for Health System Improvement. Gestion optimale des maladies chroniques chez les personnes âgées: hôpital et services de proximité., Béland, Monette, Lapointe, Vedel
2009-20102: SSHRC, Moving Beyond Acceptance and Resistance, Beaudry, Lapointe, Pinsonneault, Rivard
2008-2010: GRGT, Da Vinci Project, Lussier, MT., Turcotte, A. Lapointe, L.
2007-2012: CIHR, CIHR Team on Frailty and Aging, Beland, F., Tourigny, A. et al.
2006-2010: SSHRC, New Perspectives on Resistance to Information Technology, Lapointe, L and S. Rivard
2005-2009: FQRSC, Maximiser la valeur d’affaire des technologies de l’information: un programme de recherche intégré, Subvention de soutien aux équipes de recherche, Alain Pinsonneault, G. Bassellier, L. Lapointe, W. Oh, M. Mortensen, H. Barki, A. Beaudry
2004-2007: CIHR, Implementing a clinical information system in multi-hospital university centres, Pozzebon, M., C. Rodrigues and N. Philips, Collaborator: L. Lapointe
2003-2005: CIHR, The Challenge of Understanding and Meeting the Needs of Frail Older Persons in the Canadian Healthcare System, De Stampa, M., L. Lapointe and H. Bergman
2002-2005: SSHRC, La Résistance à l'implanatation des technologies de l'information, Lapointe, L and S. Rivard
2000-2001: FASS – Santé Canada, Gestion du processus d’introduction d’une nouvelle technologie – Projet DRIOQ, Lapointe, L and L. Lamothe
1999-2000: McGill Faculty of Management Research Grant, Implementation of IT in Business, Lapointe, L.
1998-2000: Cornell University, The Technology Value Chain and the Hospitality Industry, Lapointe, L.
PhD, Computer Science, Massachusetts Institute of Technology, USA
MSc, Business Management, Sloan School of Management, Massachusetts Institute of Technology, USA
MSc, Computer Science, Massachusetts Institute of Technology, USA
BSc, Computer Science and Statistics, Seoul National University, South Korea
Technology and Innovation Management
Dr. Yeona Jang has over 15 years of consulting and management experience in IT as a senior executive and decision maker in companies in industries as widely varying as telecommunications, financial services, utility, and IT services industries. She is experienced in various aspects of IT - IT strategy, IT-enabled business innovation, strategic use of 6 sigma for business transformation, knowledge management, enterprise architecture, software product development, large-scale systems integration, IT productivity transformation, and IT governance.
Her research focus is on advancing the understanding of IT-to-Value pathways and Knowledge Management to help organizations shape the future and drive changes for greater efficiency and innovation in the 21st century economy: Not “what worked in the past and how do we repeat it?” but “what’s necessary for the future and how do we create it?”
Her interest in Health IT includes advancing research in adoption of, and business models, for HIT (Health Information Technologies), focusing on use of HIT in chronic disease management. She was a member of the committee responsible for recommending future information architectures, processes, and strategies for the Centers for US Medicare and Medicaid Services under the Computer Science and Telecommunications Board of the US NRC (National Research Council). She faciliated the establishment of McGill/TELUS Health Research Partnership ($1million over the three year period). She is a member of the Knowledge Management Advisory Committee of National Research Council Canada.
Prior to joining the Desautels Faculty of Management at the McGill University in June 2008, she worked as Vice President and CIO (Chief Information Officer)/CKO (Chief Knowledge Officer) at Samsung SDS. She led IT-enabled business initiatives to help the company accelerate the process of transforming themselves into a Global Top-Ten player in the IT service industry. In addition, as a member of the CEO Advisory Office of the company, she advised CXOs in various Samsung companies with strategic insights on IT-enabled business transformation and innovation for business growth and globalization.
Prior to joining Samsung SDS, she held excutive positions at Citibank and PSEG (a publicly diversified energy company (NYSE: PEG)) responsible for product development and technology management. In addition, she participated in the founding of two IT start-up companies as a senior executive, and is familiar with lean operations and entrepreneurship issues.
Winning with IT/IT in Business
Technology Management for managers and entrepreneurs
IT strategy, IT governance, IT implementation and benefits realization, knowledge management, HIT (Health Information Technology)
Papers in Peer-Reviewed Journals
Books and Edited Volumes
Chapters in Books
Recipient of the Harvard, MIT, and Tufts/New England Medical Center Combined Research Training Fellowship in Medical Informatics
Recipient of US NIH (National Institute of Health) Research Fellowship
Recipient of ITT International Fellowship under the auspices of the Institute of International Education
PhD, University of Minnesota, USA
MSc, Koread Advanced Institute of Science & Technology, South Korea
BSc, Korea Advanced Institute of Science & Technology, South Korea
Dr. Kunsoo Han joined McGill University in 2006. He received his PhD from University of Minnesota, and his BS and MS from Korea Advanced Institute of Science and Technology (KAIST). Prior to joining the academia, he worked at a large IT consulting company in Korea. He teaches undergraduate courses on Systems Analysis and Modeling and Information Systems, and a PhD seminar on Economics of IT. His research interests include IT outsourcing, business value and impacts of IT, and IT-enabled channels. His work has been published in Information Systems Research, MIS Quarterly, and Journal of Management Information Systems, and MIT Sloan Management Review among others. He won the Best Doctoral Paper award at 2005 INFORMS Conference on Information Systems and Technology (CIST).
MGCR 331 Information Systems
INSY 333 Systems Anaysis and Modeling
INSY 705 Information Technology and Digital Economy
Papers in Peer-Reviewed Journals
Books and Edited Volumes
Chapters in Books
2010: Best Paper First Runner-Up Award, The Korea Society of Management Information Systems (KMIS) Spring Conference 2010, Seoul, Korea.
2009: Best Paper Second Runner-Up Award, OCIS Division, the 2009 Academy of Management Annual Meeting (AOM 2009), Chicago, IL.
2008: Nominated for SSHRC Aurora Prize, Social Sciences and Humanities Research Council of Canada,
2005: Best Doctoral Paper Award, the 2005 INFORMS Conference on Information Systems and Technologies (CIST 2005), San Francisco, CA, November 12-13.
2005: ICIS Doctoral Consortium Nomination, University of Minnesota
2003: Best Working Paper by Doctoral Student, MIS Research Center, Carlson School of Management, University of Minnesota.
2003 and 2006: Excellence in Teaching Award, Carlson School of Management, University of Minnesota.
2004-2005: Graduate School Doctoral Dissertation Fellowship, University of Minnesota
2004-2005: Carlson School of Management Doctoral Dissertation Fellowship, University of Minnesota
2011-2014: Principal Investigator: “Economic Contributions of Information Technology Labor,” Fonds de recherche sur la société et la culture (FQRSC) (2012-NP-146397),
2011-2012: Principal Investigator: “Business Value of Computer Use: A Multi-Level Investigation,” Internal Social Sciences and Humanities Development Grant, McGill University,
2008-2011: Principal Investigator: “Value of Information Technology Outsourcing: A Multi-Level Investigation,” Social Sciences & Humanities Research Council of Canada (SSHRC) (410-2008-1311),
2004: Principal Investigator: “Ownership and Value Creation in Information Technologies: Theoretical andEmpirical Investigations,” Doctoral Dissertation Research Grant, University of Minnesota Graduate School
GRAD DIP, Instructional Technology, Concordia University, Canada
CERT, Public Relations, McGill University, Canada
BCom, MIS, McGill University, Canada
Prior to joining McGill in July 1997, Richard Donovan worked at a top Canadian life insurance company for 8 years, where he held positions such as Systems Consultant, Senior Training and Development Consultant, and as a Production Manager supervising a staff of eighteen. Since his arrival at McGill, he has won outstanding teaching awards and student life awards on seventeen (17) occasions including being listed in MacLean’s Guide to Canadian Universities (2006 ed.) as one of two Popular Professors in McGill Management as well as winning the Desautels Faculty of Management’s Distinguished Teaching Award for the 2007-2008 academic year.
In March 2006, he co-authored the 3rd Canadian Edition of Information Systems for the Information Age by McGraw-Hill after co-authoring the 2nd edition in February 2003.
As Associate Dean of the Undergraduate Program from January 2001 to December 2004, Richard oversaw its’ growth from 1700 to 2400 students. He has since returned to be the Academic Director of the program overseeing its’ daily operations from September 2013 to October 2014.
He continues to design and teach courses at both the undergrad and graduate levels in the I.S. and Strategy areas including “Case Analysis and Presentation”, “Introduction to I.S.”, as well as more advanced I.S. courses. He also teaches and consults for the Program for International Competitiveness where he has facilitated workshops in countries like Abu Dhabi, Indonesia, Ukraine, and Italy, McGill’s MBA / Japan program as well as at McGill’s International Executive Institute.
Richard specializes in Making Persuasive & Convincing Business Recommendations, Instructional Design, Cost/Benefit Analysis of IT projects and the integration of IT into organizations.
Books and Edited Volumes
Co-Authored “Management Information Systems for the Information Age” 3rd Canadian edition – Haag, Cummings, Dawkins, Pinsonneault & Donovan (Completion: 01/2006; release: 04/2006)
Co-Authored “Management Information Systems for the Information Age” 2nd Canadian edition – Haag, Cummings, Dawkins, Pinsonneault & Donovan (Completion: 08/2002; release: 02/2003)
Nominated – Principle’s Excellence Teaching Award (Mgmt – Faculty Lecturer) (06/2012)
Received “Prix de Reconnaissance” at 23th annual Jeux de Commerce (01/2011)
Received the Faculty of Management’s “Distinguished Teacher Award” (07-08 academic year)
Received “Prix de Reconnaissance” at 20th annual Jeux de Commerce (01/2008)
Listed in MacLean’s Guide to Canadian Universities as a Popular Prof at McGillU.(2006 ed.)
Received M.U.S. Teacher of the Year Award (04-05 academic year)
Received M.U.S. Teacher Award for Contribution to Student Life (1999-2000 academic year)
Received M.U.S. Teacher of the Year Award (1998-1999 academic year)
Received U3 M.U.S. Teaching Award for Teaching Performance (1997-1998 academic year)
PhD, Paul Merage School of Business, University of California, Irvine, USA
BS, Marshall School of Business, University of Southern California, USA
Information Systems portion of the MBA Integrated Core in two separate modules: Managing Resources (joint with Organizational Behavior and Finance) and Value Creation (joint with Economics, Marketing and Operations Management); IT-enabled business models; music industry
Professor Ramaprasad joined the Faculty of Management in fall 2009. She received her doctorate in Management, Information Systems from the Paul Merage School of Business at the University of California, Irvine. She holds a B.S. from the University of Southern California.
Professor Ramaprasad’s research examines the impact of IT-enabled social interactions on behavior and outcomes in two main domains: music and dating, two industries that have been transformed significantly by information technology.
In the domain of music, Professor Ramaprasad examines the relationship between social media-enabled interactions and music consumption. She also examines motivations for contributing to and drivers of engagement in online music communities. Much of this research is conducted using individual-level behavioral data obtained through partnering with online music communities. More recently, Professor Ramaprasad has started to look at the role of emotions in motivating individuals to pay for music; a critical challenge in the music industry today.
In the online dating domain, Professor Ramaprasad is examining the role that technology-enabled features, such as anonymous browsing, have on matching outcomes. This research is conducted in conjunction with a large North American online dating site, who worked with her and her co-authors to design a randomized field experiment, a design that allows them to understand the true causal relationship between the feature and the outcome. This research is currently being extended to examine other features of dating that are unique to the online environment. Given that these features are often part of other “online matching markets,” we expect this work to have a broader impact beyond dating.
Drawing from her interest in examining social media, Professor Ramaprasad has started to extend this research to the domain of health care. Here, she has worked with her colleagues to examine the role of social media in knowledge co-creation as well as to identify the purposes and strategies for social media use in health care organizations.
She has presented her work at a variety of IS conferences and to industry audiences. She and her co-authors were nominated for the best conferenc paper award at the flagship conference in IS, the International Conference on Information Systems, and won the best conference paper award at the Conference on Information Systems and Technology at INFORMS in October 200. Her papers have been published at Information Systems Research and Management Information Systems Quarterly. She is co-chairing the Workshop on Information Systems and Economics (WISE) 2014 in Auckland, NZ, and in the past, co-chaired the 8th Symposium on Statistical Challenges in eCommerce Research (SCECR) held at Desautels Faculty of Management in June 2012. Professor Ramaprasad has also served on a variety of other conference program committees as associate editor, session chair, discussant and reviewer.
Professor Ramaprasad is currently a fellow of the Institute for the Public Life of Arts and Ideas (IPLAI) and of Marcel Desautels Insitute for Integrated Management (MDIIM), and is a research affiliate of the Center for Digital Transformation (CDT) at the University of California, Irvine.
Randomized Field Experiments
Papers in Peer-Reviewed Journals
Books and Edited Volumes
Chapters in Books
2013: Best Paper Nominee for "One Way Mirrors in Online Dating: A Randomized Field Experiment," International Conference on Information Systems (ICIS).
2009: Best Paper Award for “Consumer Choice in an Online Community: The Impact of Aggregate and Local Social Influence on Music Consumption,” Conference on Information Systems and Technology (CIST).
2014-2016: Fellow, Marcel Desautels Institute for Integrated Management (MDIIM), McGill University.
2013-2015: Fellow, Institute for the Public Life of Arts and Ideas (IPLAI), McGill University.
2013: SOBACO Collaborative Research Grant from the University of Minnesota (with Ravi Bapna, Akhmed Umyarov, Jaideep Srivastava and Zoheb Borbora).
2013: Internal SSHRC Grant for "Information Technology and Matching: The Case of Online Dating."
2012: McGill Collaborative Research Development Grant.
2012: SSHRC Aid to Research Workshops and Conferences Grant to host Statistical Challenges in eCommerce Research (SCECR) 2012 at McGill University.
2011: Internal SSHRC Grant for “IT Enabled Social Influence through Social Media: Impact on Digital Consumption Decisions.”
2011: Paper Presentation Grant, McGill University for travel to Seventh Symposium on Statistical Challenges in Electronic Commerce Research 2011 in Rio de Janeiro, Brazil.
2009: Paper Presentation Grant, McGill University for travel to CIST/INFORMS 2009 in San Diego, CA.
Interviewed for and featured in National Public Radio radio story (March 7, 2011), “The Real Value of 7 Million Facebook Fans”: http://www.npr.org/blogs/therecord/2011/03/07/134337572/the-real-value-o...
Selected recent/upcoming conference presentations:
- Quantifying Social Influence in an Online Music Community (with Sanjeev Dewan and Ian Ho), International Conference in Information Systems, December 15-18, 2013, Milan, Italy
- One-Way Mirror in Online Dating (with Ravi Bapna, Akhmed Umyarov, Galit Shmueli), International Conference in Information Systems, December 15-18, 2013, Milan, Italy
- Streaming vs. Downloading of Online Music: Complements or Substitutes? (with Sanjeev Dewan), Statistical Challenges in eCommerce Research 2013, Lisbon, Portugal. June 28-29, 2013
PhD, Ecole Polytechnique, France
MS, Université Paris 12, Ecole Centrale, France
MS, Ecole Normale Supérieure de Cachan, France
MA, Université Paris Dauphine, France
MA, Sciences Po Paris, France
Emmanuelle Vaast is an Associate Professor and area coordinator of Information Systems at the Desautels Faculty of Management of McGill University. She teaches the core Information Systems course as well as Managing Information Technology (BCom and PMBA) and research methods (PhD. Program).
Her research examines how social practices emerge and change with the implementation and use of new technologies and how these new practices are associated with organizational and change dynamics. She has in particular investigated the learning and knowledge dynamics taking place at different levels (communities and networks of practice, for instance) and the boundary spanning involved in these dynamics when new Information Systems get implemented and used.
Professor Vaast has been fascinated by the new practices and social and societal changes associated with social media such as blogs and microblogs. Some of the themes she has especially been interested in deal with the emergence of new organizational forms and with new dynamics associated with organizational and occupational identification, cognition, as well as institutional dynamics and mindfulness.
Professor Vaast is interested in methodological issues. Most of her research so far has been qualitative, relying upon case-based evidence analyzed from an interpretive perspective. She has however become increasingly in the opportunities and challenges of combining qualitative and quantitative analysis of electronically-collected data.
A native of France, Professor Vaast earned an M.A. in Economics and Political Sciences from the Institut d’Etudes Politiques of Paris, an M.A. in International Economics from Dauphine University in Paris, and an M.Sc. in Management Sciences from Ecole Normale Supérieure de Cachan. She also holds a Ph.D. in Management Sciences from Ecole Polytechnique, Paris.
Papers in Peer-Reviewed Journals
2013: Grounded theorizing for electronically-mediated social contexts, European Journal of Information Systems, 22 (1), 9-25, January, in coll. with Geoff Walsham, January.
2011: Beyond control: Transforming old policies into new value, IESE Insight, in coll. with Evgeny Kaganer, issue 9, 21-28, June.
2009: Trans-situated learning: Supporting a network of practice with an information infrastructure, Information Systems Research, in coll. with Geoff Walsham, Cambridge U, 20 (4), 547-564, December.
2009: Tech talk: A discourse-based analysis of tech-blogging, IEEE Transactions on Professional Communication, in coll. with Elizabeth Davidson, Hawaii U, 52 (1), 40-60, March.
2008: Innovating or doing as told? Status differences and overlapping boundaries in offshore collaboration, Management of Information Systems Quarterly, in coll. with Natalia Levina, NYU, 32 (2), 307-332, June.
2007: Playing with masks: Fragmentation and continuity in the presentation of self in an occupational online forum, Information Technology and People, 20 (4), 334-351. December.
2007: Danger is in the eyes of the beholder: Representations of Information Security in the health care industry, Journal of Strategic Information Systems, 16(2), 130-152, June.
2007: What goes online comes offline: Knowledge Management System use in a soft bureaucracy, Organization Studies, 28(3), 283-306, 283-306, March.
2006: Turning a community into a market: A practice perspective on IT use in boundaryspanning, in coll. with Natalia Levina, NYU, Journal of Management Information Systems, 22(4) 13-37, Spring.
2006: The multiple faces of codification – The organizational design of an IT department, in coll. with Natalia Levina, NYU, Organization Science, special issue on Organizational Design, 17 (2) 190-201, March-April.
2006: Investigating the “Knowledge” in Knowledge Management: A social representations perspective, Communications of the Association for Information Systems, vol 17, article 15, 314-340, Feb., in coll. with Richard Boland, Case Western U, Elizabeth Davidson, Hawaii U, Suzanne Pawlowski, Louisiana State U, and Ulrike Schultze, Southern Methodist U.
2005: The emergence of boundary spanning competence in practice: Implications for IS implementation and use, Management of Information Systems Quarterly, 29(2), June, pp 335- 363, in coll. with Natalia Levina, NYU.
2005: Representations and actions: The transformation of work practices with IT use, Information and Organization, 15(1), 65-89, Jan, in coll. with Geoff Walsham, Cambridge U., UK.
2004: O brother, where are thou? From communities to networks of practice through intranet use, Management Communication Quarterly, 18(1), August, pp 5-44.
2003: Vers un nouveau ‘genre’ de recherche en gestion? Recherche en gestion avec TIC et recherche sur la gestion avec TIC, Revue Française de Gestion (RFG), (Toward a new “genre” of management research ? Research in management with ICT and research on management with ICT, RFG is the first French academic journal), 29(146), Sept-Oct, pp. 43 - 58.
2002: De la communauté de pratique au réseau de pratique par les utilisations d'intranet - Quatre études de cas, Systèmes d'Information et Management (SIM), 2002, , 7(2), 81 - 103. (“From community of practice to network of practice through intranet uses – Four case studies” - SIM is the unique French academic IS journal).
2001: Intranets in French firms: evolutions and revolutions, Information Research, July, 6(4), http://InformationR.net/ir/6-4/paper109.html
2000: Intranets et aléas organisationnels, Réseaux, Dec., 18(104), pp 159 – 185. (“Intranets and organizational hazards”)
Books and Edited Volumes
Chapters in Books
2007: The presentation of self in a virtual but work-related environment: From Protagonists to Fools, The International Federation for Information Processing (IFIP) Working Group 8.2 on Information Systems and Organizations and 9.5 on Virtuality and Society, Portland, OR, July 29-31.
2005: Intranet use and the emergence of networks of practice, in Khosrow-Pour E. (Ed.), Encyclopedia of Information Science and Technology, Idea Group publishing.
2004: The use of intranets: The missing link between Communities and Networks of practice ? in Hildreth, P., Kimble, C., eds., Knowledge networks, Innovation through communities of practice, Idea Group publishing, ch18, pp.216-228.
2003: Episteme or practice? Differentiated communitarian structures in a biology laboratory, in collaboration with Creplet, F. and Dupouet, O., published in Communities and Technologies, Huysman, M., Wenger, W., Wulf, V. (eds.), Kluwer Academic Publishers.
2003: Les communautés de pratique sont-elles pertinentes ?, in Laroche, H. (ed.), Perspectives de management stratégique, tome IX, Editions EMS, Paris, pp 209 - 234.
2010: Senior scholars/ICIS/AIS – Best 2009 Publication Award, for “Trans-situated Learning: Supporting a Network of Practice with an Information Infrastructure,” Information Systems Research, 2009, in collaboration with Geoff Walsham, Cambridge University, 20 (4), 547-564.
2010: Best Associate Editor at Information Systems Research.
2010: Best Paper Award, track “Internet and Digital Economy”, 43rd Hawaii International Conference on Systems Sciences (HICSS), for digital entrepreneurship and its sociomaterial enactment, in collaboration with Elizabeth Davidson, Hawaii University.
2008: Emerald Literati Network, 2008 Award for Excellence: Highly Commended Paper awarded to: "Playing with Masks: Fragmentation and Continuity in the Presentation of Self in an Occupational Online Forum," Information Technology and People, 2007, 20 (4), Dec., 334-351
2007: Runner-up for Best Reviewer, MIS Quarterly.
2006: Academy of Management Annual Meeting, Best Reviewer Award, Organizational Communication and Information Systems Division.
2012: Marcel Desautels Institute for Integrated Management Faculty Fellow (2013-2015) for proposal of new course "Technology and Innovation for Sustainability," in collaboration with Jeroen Struben.
1999 – 2003: France Department of Education and Research Doctoral Fellowship.
2000: EU - EGOS doctoral grant.
2000: CEFAG – FNEGE: Grant for visiting doctoral student position, Wharton School of Business, University of Pennsylvania, Spring 2001.