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Thesis Defense Presentation by Hyelim Oh - Value Creation in Online Social Platforms: Interplays between Social Media and Business Models

Thu, 2014-06-26 09:45
Bronfman Building : Room 410, 1001 rue Sherbrooke Ouest Montreal Quebec Canada , H3A 1G5

Information Systems Area/Doctoral Program presents Hyelim Oh, a Thesis Defense Presentation - Value Creation in Online Social Platforms: Interplays between Social Media and Business Models

Source Site: /desautels

Samer Faraj

Samer Faraj
Professor and Canada Research Chair in Technology, Management, and Healthcare; Director, Desautels PhD program; Associate Dean, Research & International Relations

BSc Eng University of Wisconsin-Milwaukee, USA
SM Massachusetts Institute of Technology (MIT)
PhD Boston University

Health Care
Information Systems
+1 514 398 1531
Email Address: 
samer [dot] faraj [at] mcgill [dot] ca
Alternate Email Address: 
rola [dot] zoayter [at] mcgill [dot] ca

Bronfman Building, [Map]
1001 rue Sherbrooke Ouest
Montreal, Quebec
H3A 1G5


Samer Faraj holds the Canada Research Chair in Technology, Management & Healthcare at the Desautels Faculty of Management at McGill University.  He is head of the research group on Complex Collaboration and serves as Director of the Faculty’s PhD program. His current research focuses on complex collaboration in settings as diverse as health care organizations, knowledge teams, and online communities. He is also interested in how emergent social technologies are transforming organizations and allowing new forms of coordination and organizing to emerge. He has published over 90 journal articles, refereed proceedings, and book chapters in outlets such as: Management Science, Organization Science, MIS Quarterly, Information Systems Research, Journal of AIS, Journal of Applied Psychology, Business Horizon, OMICS, and Annals of Emergency Medicine. He has recently completed a 7-year term as Senior Editor at Organization Science (2006-2012) and is now Senior Editor at Information Systems Research. In addition, he serves on the editorial board of four other journals. He has won multiple best paper awards, most recently the AIS 2012 best Published Paper Award as well as the 2013 Desautels best doctoral advisor award. Institutions such as SSHRC, NSF, IBM, the Fulbright foundation, and the Government of Quebec have funded his research. He has been a visiting professor at HEC-Paris, VU University and the American University of Beirut.    


Fall 2014:

MGSC 616 Technology in Action 3 Credits
    Offered in the:
  • Fall
  • Winter
  • Summer

INSY 444 Online Communities&Open Innov. 3 Credits
    Offered in the:
  • Fall
  • Winter
  • Summer

Fall 2015:



INSY 708 Technology and Collaboration 3 Credits
    Offered in the:
  • Fall
  • Winter
  • Summer

Curriculum Vitae: 
Research Areas: 
Health Management
Healthcare Collaboration
Integrated Management
IT in Healthcare
Organizational Theory
Social Innovation
Technology & Innovation
Selected Publications : 

Papers in Peer-Reviewed Journals

Johnson, S., Faraj, S., Kudaravalli, S. (2014) “Emergence of Power Laws in Online Communities: The Role of Social Mechanisms and Preferential Attachment” MIS  Quarterly. 38(3): 795-808/September 2014.

Dove, E., Faraj, S., Kolker, E., and Ozdemir, V. (2012) “Designing a post-genomics knowledge ecosystem to translate pharmacogenomics into public health action” Genome Medicine, Nov 29; 4(11): 91. PMID 23194449.

Faraj, S., Kolker, E., Bevilacqua, L., and Ozdemir, V. (2012) “Collective theranostics and postgenomics entrepreneurship: rethinking innovations as knowledge ecosystems built by complex collaboration,” Expert Review of Molecular Diagnostics, Nov; 12(8): 787-790. PMID: 23249193 - ISI Impact factor 4.9

Majchrzak, A., More, P., and Faraj, S. (2012) “Transcending Knowledge Differences in Cross- Functional Teams” Organization Science, July 27; 23(4): 951-970. 

Rindova, V., Yeow, A., Martins, L., and Faraj, S. (2012) "Partnering portfolios, value-creation logics, and growth trajectories: A comparison of Yahoo and Google (1995-2007)" Strategic Entrepreneurship Journal. June 6(2): 133-151.

Azad, B. and Faraj, S. (forthcoming 2013) “Methodological Issues associated with identifying and assessing frames in IT development using the signature matrix.” International Journal of Accounting Information Systems.

Faraj, S. and Johnson, S. “Network exchange patterns in online communities” (2011) Organization Science, 22(6): 1464-1480

Ozdemir, V., Rosenblatt, D., Warnich, L., Srivastava, S., Tadmouri, G., Aziz, R., Reddy, P., Manamperi, A., Dove E., Joly, Y., Zawati, M., Hızel, C., Yazan, Y., John, L., Vaast, E., Ptolemy, A., Faraj, S., Kolker, E., and Cotton, R. (2011) “Towards an Ecology of Collective Innovation: Human Variome Project (HVP), Rare Disease Consortium for Autosomal Loci (RaDiCAL) and Data-Enabled Life Sciences Alliance (DELSA)” Current Pharmacogenomics and Personalized Medicine, Dec 1; 9(4): 243-251. PMID 22523528

Faraj, S., Jarvenpaa S. and Majchrzak, A. (2011) “Knowledge Collaboration in Online Communities” Organization Science, 22(5): 1224-1239.

Ozdemir, V., Knoppers, B. M., Avard, D., Pang, T., Faraj, S., and Kolker, E. (2011) “Vaccines of the 21st century and vaccinomics: data-enabled science meets global health to spark collective action for vaccine innovation” OMICS: A Journal of Integrative Biology, Sep; 15(9): 523-527. PMID: 21848418

Yeow, A. and Faraj, S. (2011) “Using narrative networks to follow technology induced change in healthcare provision.” International Journal of Accounting Information Systems, 12(2): 116-125.

Azad, B. and Faraj, S. (2011) "Social Power and Information Technology Implementation: A Contentious Framing Lens." Information Systems Journal, 21(1): 33-61.

Ozdemir, V., Faraj, S., and Knoppers, B. M. (2011) “Steering Vaccinomics Innovations with Anticipatory Governance and Participatory Foresight” OMICS: A Journal of Integrative Biology, 15(9): 637-646.

Azad, B., Faraj, S., Feghali, T., & Goh, J-M. (2010) “What Shapes Global Diffusion of e-Government: Comparing the Cross-Country Influence of Governance Institutional Climate” Journal of Global Information Management, 18(2): 85-104.

Faraj, S. and Yan, A. (2009) “Boundary Activities of Knowledge Teams” Journal of Applied Psychology, 94(3): 604-617.

Wasko, M. M., Teigland, R. and Faraj, S. (2009) “The Provision of Online Public Goods: Examining Social Structure in an Electronic Network of Practice” Decision Support Systems, 47(3): 254-265.

Sims, H., Faraj, S. and Yun S. (2009) "Should I Be Directive or Empowering? How to Develop Your Own Situational Theory of Leadership " Business Horizon. 52(1): 149-158.

Azad, B. and Faraj, S. (2009) “e-Government Institutionalizing Practices of a Land Registration Mapping System: A Case Study Government Information Quarterly.” Government Information Quarterly, 26(1): 5-14.

Kudaravalli, S. and Faraj, S. (2008) “The Structure of Collaboration in Electronic Knowledge Networks,” Journal of the Association of Information Systems (JAIS), 9(10): 706-726.

Kuruzovich, J., Angst, C., Faraj, S., and Agarwal, R. (2008) “Wireless Communication’s Role in Patient Response Time: A Study of Vocera Integration with a Nurse Call System” Computers, Informatics, and Nursing. 26(3): 159-166.

Azad, B. and Faraj, S. (2008). “Exploring Technology Frame Stabilization Mechanisms in e- Government Implementation” Journal of Strategic Information Systems. 17(2): 75-98.

Xiao, Y., Schenkel, S., Faraj, S., Mackenzie, C. and Moss, J (2007) “What an operating room whiteboard can teach us about emergency department communication” Annals of Emergency Medicine. 50(4): 387-395.

Zammuto, R., Griffith, T., Majchrzak, A., Dougherty, D., Faraj, S. (2007) “Information Technology and the Changing Fabric of Organization” Organization Science. 18(5): 1-14.

Bailey, J., Faraj, S., and Yao, O. (2007) “The Road More Traveled: Web Traffic and Price Competition in Internet Retailing” Electronic Markets, 17(1): 56-67.

Faraj, S. and Xiao, Y. (2006) “Coordination in fast response environments” Management Science, 52(8): 1155-1169.

Faraj, S. and Sambamurthy, V. (2006) “Leadership of information systems development projects.” IEEE Transactions on Engineering Management. 53(2): 238-249.

Xiao, Y., Kim, Y-J., Gardner, S. D., Faraj, S., MacKenzie, C. F. (2006) “Communication Technology in Trauma Centers: A National Survey” Journal of Emergency Medicine, 30(1): 21-28.

Yun, S., Faraj, S., & Sims, H. P. Jr. (2005), “Contingent leadership and effectiveness in trauma resuscitation teams.” Journal of Applied Psychology, 90(6): 1288-1296.

Wasko, M. and Faraj, S. (2005) “Why should I share? Examining knowledge contribution in electronic networks of practice.” MIS Quarterly. 29(1): 35-58.

Wasko, M, S. Faraj, and Teigland R. (2004), ”Collective Action And Knowledge Contribution In Electronic Networks Of Practice” special issue on theory development, Journal of AIS, Vol. 5, No. 11- 12: 493-513.

Faraj, S., Kwon, D., and Watts, S. (2004). “Contested Artifact: Technology Sensemaking, Actor Networks, and the Shaping of the Web Browser” Information Technology and People. Vol. 17(2): 186-209.

Yun, S., Faraj, S., Xiao, Y., & Sims, H. P. (2003) "Team leadership and coordination in trauma resuscitation" Advances in the Interdisciplinary Study of Work Teams. Vol. 9: 183-208.

Faraj, S. and Sproull, L. (2000). “Coordinating expertise in software development teams.” Management Science, 46: 1554-1568.

Wasko, M. and Faraj, S. (2000) "'It is What One Does': Why People Participate and Help Others in Electronic Communities of Practice." Journal of Strategic Information Systems, 9: 155-173.

Palmer, J., Bailey, J. and Faraj, S. (March 2000) “The Role of Intermediaries in the Development of Trust on the WWW.” Journal of Computer Mediated Communication, 5(3).

Guinan, P.J., Cooprider, J. and Faraj S. (1998), "Enabling Software Development Team Performance During Requirements Definition: a Behavioral Versus Technical Approach," Information Systems Research, 9: 101-125.

Chapters in Books

Faraj, S. and Azad B. (2012) “Technology affordances” in Leonardi, P., B. Nardi, Y. Kallinikos (Eds) Materiality in Organizing: Social Interaction in a Technological World, 237-258, Oxford University Press.

Sims, H., Faraj, S., Pearce, C., and Yun, S. (forthcoming 2012) “How do you share leadership when lives are at stake: lessons from medical trauma teams” in Pearce, C.L., Manz, C.M. & Sims, H.P. (Eds) Share the Lead. Stanford University Press.

Azad, B., Faraj, S., Feghali, T., & Goh, J-M. (2011) “Global Diffusion of e-Government: Comparing the Influence of National Governance Institutions” in Felix Tan (editor) International Comparisons of Information Communication Technologies: Advancing Applications. IGI Global Press.

Faraj, S. and Xiao, Y. (2011) “Coordination in Fast Response Organizations” in Godwyn, M. and Gittell, J. (Eds) Sociology of Organizations: Structures and Relationships. Sage Publishers.

Wasko, M., Faraj, S. (2008) “International exchange of knowledge in online communities.” In Ettore Bolisani (Ed.) Building the Knowledge Society on the Internet: Making Value from Information Exchange, Idea Group Publisher.

Faraj, S., Wasko, M., and Johnson, S. (2008) "Network Effects And Collective Action In Online Knowledge Networks" in Becerra-Fernandez, I. and Leidner, D. Knowledge Management Research. AMIS Publisher.

Wasko, M. and Faraj, S. (2007) "'It is What One Does': Why People Participate and Help Others in Electronic Communities of Practice." In William L. Starbuck (Ed.), “Organizational Learning and Knowledge Management,” UK: Elgar Publishing.

Palmer, J., Bailey, J. and Faraj, S. (2002) "Intermediation and Trust on the Internet." In Charles Steinfield (Ed). New Directions in Research on E-Commerce. 127-146. Indiana: Purdue University Press.

Sproull L. and S. Faraj, (1995). "Atheism, Sex, and Databases: the Net as a Social Technology" in Kahin, Brian. and Keller Jim (eds) Public Access to the Internet, MIT Press. Reprinted in Kiesler, Sara (1997) Culture and the Internet, Lawrence Erlbaum Publishers.

Sproull L. and S. Faraj (1997). “Some Consequences of Electronic Groups” in Stefik, Mark (ed) Internet Dreams: archetypes, myths, and metaphors. MIT Press.

Awards, Honours, and Fellowships: 


2012: Winner of the Journal of Strategic Information Systems most highly cited paper award in celebration of JSIS's 20th anniversary for the 2000 article: "’It is what one does’: Why people participate and help others in electronic communities of practice.”

2012: Organization Science, Service Award for extraordinary service as senior editor 2006-2012.

2011: Winner of Best Publication, Jointly awarded by the Association of Information Systems, its senior scholars consortium, and the International Conference on Information Systems for the Faraj et al., “Knowledge collaboration in online communities” Organization Science article.

2011: Highlight Paper Award (best paper), ASQ-HEC-OMT Coordination Conference, Paris France.

2011: Third Most Accessed Paper, Information Systems Journal, http://onlinelibrary.wiley.com/journal/10.1111/%28ISSN%291365-2575/homepage/MostAccessed.html

2008: Best paper award winner, OCIS division, Academy of Management.

2010: INFORMS service award for role as Senior Editor at Organization Science.

2009: 2nd rank on Scopus TOP CITED articles in the fields of Business, Management and Accounting (1st in information systems) for last 5 years (2005 - 2009) for “Why should I share?” 2005 MISQ article (http://info.scopus.com/topcited/ site visited April 26, 2009).

2008: Runner up, Best Paper. International Conference on Information Systems (ICIS), Paris.

2008: Top 10 most downloaded article in JAIS (rank: 5th) for Kudaravalli & Faraj.

2005: Winner of the Emerald Literati Highly Commended Award for Excellence, for Information Technology and People article “Contested artifact: technology sensemaking, actor networks, and the shaping of the Web browser.”

2005: Top 1% influential scholar award from Thompson Web of Science for Faraj & Sproull 2000 article

2004, 2008: Selected faculty leader, OCIS doctoral consortium, Academy of Management 
2001: Runner up, Best published paper award, OCIS division, Academy of Management meeting.

Highest rated proposal for NSF ITR 2000 competition, first out of over 1000 proposals (perfect score).

Winner of the Technology and Policy Alumni Fellowship Award at MIT’s Technology and Policy Program (TPP).


2013: Social Sciences and Humanities Research Council (SSHRC) to Canadian Institutes of Health Research (CIHR) Transition Fund “Vaccines of the 21st Century: Translating Vaccinomics and ‘Big Data’ to Collective Innovation for Population Health”. Role: Principal Investigator.

2010-2012: Social Science and Humanities Research Council (SSHRC) co-investigator with Genevieve Basselier, “Are teams performing better when using electronic networks of practice?”

2009-2011: Social Science and Humanities Research Council (SSHRC) grant, “Can open-source health information technology improve ambulatory care?”. Top 10 percent award.

2008-2012: Canada Research Chair, Social Science and Humanities Research Council (SSHRC)

2007: National Science Foundation (NSF), “Center for Health Information and Decision Systems (CHIDS),” I/UCRC Planning Grant,”, Role: co-Principal Investigator.

2005-2006: Fulbright program, Senior Scholar award. Location: American University of Beirut.

2003: Smith School of Business, “Remote Coordination in Fast Response Environments: The Role of Information Technology in Enabling the Emergency Medical System” Research award, Role: Principal Investigator.

2002-2003: Smith School of Business, “Toward the electronic hospital” Center for Human Capital, Innovation, and Technology (HCIT). Role: Principal Investigator

2001-2003: National Science Foundation, “Expertise coordination and information technology in high velocity work environments.”. Role: co-Principal Investigator.

2000-2001: National Science Foundation, “Coordination processes and awareness support in dynamic work environments.”. Role: co-Principal Investigator (with Y. Xiao and CF McKenzie).

2001: Nextel Corporation, “IT and trauma communication,” grant.

2001: AMS Corporation. “Executive education program on electronic commerce.

1999: IBM Corporation. “Maryland Electronic Commerce Initiative - SUR 98 Proposal.” Role: co-Principal Investigator (with H. Frank, J. Olian and 2 more).

1999: Center for Knowledge and Information Management, “Building webbots to support ecommerce research.” Univ. of Maryland, Role: Principal Investigator.

1994-1995: IBM Corporation. “The Impact of Self-Managed Teams on Software Development “. Role: co-Principal Investigator with PJ Guinan.

Laurent Picard Distinguished Lecturer Series: Izak Benbasat, University of British Columbia

Fri, 2014-03-28 14:00 - 15:30
Bronfman Building : Room 002, 1001 rue Sherbrooke Ouest Montreal Quebec Canada , H3A 1G5

A Program of Research on Improving Customer-Information Technology-Company Communications in Electronic Commerce

Izak Benbasat
University of British Columbia

Date: March 28, 2014
Time: 02:00 pm - 03:30 pm
Location: Room 002 


Source Site: /desautels

Thesis Defense - Fatou Farima Bagayogo, McGill University

Thu, 2014-02-27 14:15 - 15:45
Sherbrooke 1010 : Room 1610W, 1010 rue Sherbrooke Ouest Montréal Québec Canada , H3A 2R7

Ms. Fatou Farima Bagayogo, a doctoral student at McGill University in the area of Information System will be presenting her research defense entitled:

Three Essays on Users' Reactions to Information Technology

Fatou Farima Bagayogo
Doctoral Student in Information Systems, McGill University

Date: February 27, 2014
Time: 02:15 pm - 03:45 pm
Location: Room 1610W, 1010 Sherbrooke W.

Source Site: /desautels

Geneviève Bassellier

Geneviève Bassellier
Associate Professor, Information Systems

PhD, Sauder School of Business, University of British Columbia, Canada
MSc, HEC Montreal, Canada
BCom, HEC Montreal, Canada

Information Systems
+1 514 398 4221
Email Address: 
genevieve [dot] bassellier [at] mcgill [dot] ca
Alternate Email Address: 
rola [dot] zoayter [at] mcgill [dot] ca

Bronfman Building, [Map]
1001 rue Sherbrooke Ouest
Montreal, Quebec
H3A 1G5


Professor Bassellier joined the Faculty of Management in 2001. While a Ph.D.student at the University of British Columbia, she was Managing Editor of Information Systems Research, and Coordinator for the Bureau for e-business Research at the Faculty of Commerce at UBC. Professor Bassellier was nominated for the 1999 International Conference on Information Systems Doctoral Consortium, Charlotte, North Carolina. She was a visiting scholar at the National University of Singapore in October 2000.

Professor  Bassellier's teaching interests include Information Systems Management, Knowledge Management, and Strategic Management of IT. She teaches these courses in the BCom, MBA, and PhD program.

Her research examines the management of Information Technologies. She explores the dynamics between IT professionals and their business clients, and the role of top management in IT strategic initiatives. She also looks at how organizations can best leverage their intellectual capital through knowledge adoption from online knowledge communities, knowledge integration in geographically dispersed teams, and knowledge requirements in the context of outsourcing. More recently she started working on the role of emotions in technology adoption and on post adoption behaviors. Her work has been published in Information Systems Research, MIS Quarterly, and the Journal of Management Information Systems.

Curriculum Vitae: 
Research Areas: 
Leadership & Governance
Social Media
Technology & Innovation
Selected Publications : 

Papers in Peer-Reviewed Journals

Cenfetelli, R., and G. Bassellier, “Interpretation of Formative Measurement in IS Research,” MIS Quarterly, 33(4), 2009, 689-707.
Bassellier, G. and I. Benbasat “Business Competence of IT Professionals: Conceptual Development and Influence on IT-Business Partnerships,” MIS Quarterly (28:4), December 2004, 673-694.
Bassellier, G., I. Benbasat, and B.H. Reich “The Influence of Business Managers' IT Competence on Championing IT,” Information Systems Research (14:4), December 2003, 317-336.
Bassellier, G., B.H. Reich, and I. Benbasat. “IT Competence of Business Managers: A Definition and Research Model,” Journal of Management Information Systems (17:4), Spring 2001, 159-182.

Books and Edited Volumes

Chapters in Books

Awards, Honours, and Fellowships: 




2012: McGill Paper Presentation Grant for travel to CIST/INFORMS, Phoenix, AZ. 

2012-2013: McGill Collaborative Research Development Fund, “Doing Business in the Digital Economy: Leveraging Social Features for Greater Value Creation”, co-applicant with Jui Ramaprasad

2011-2015: Fonds Québécois de la Recherche sur la Société et la Culture,“Gérer quatre défis d’implantation pour maximiser la valeur des technologies de l’information : une approche par les ressources excédentaires,” Subvention de soutien aux équipes de recherche, (Alain Pinsonneault principal investigator)

2010-2013: Social Sciences and Humanities Research Council (2010-2013) “Are teams performing betterwhen using electronic networks of knowledge?” principal investigator with Samer Faraj, coinvestigator

2009-2010: Internal Social Sciences and Humanities Research Council, McGill University, “Are teams performing better when using electronic networks of knowledge?” principal and sole investigator

2010-2013: Social Sciences and Humanities Research Council, “The IT professional as a customer service provider: a goals perspective”, co-investigator, Ron Cenfetelli, UBC, principal investigator

2006-2009: Fonds Québécois de la Recherche sur la Société et la Culture, “Exploration du rôle des connaissances et mécanismes d’intégration des connaissances dans les projets en technologies de l’information,” Etablissement de nouveaux professeurs-chercheurs,(principal and sole investigator

2005-2008: Social Sciences and Humanities Research Council, “Cross-functional knowledge and IT project performance,” principal and sole investigator

2005-2009: Fonds Québécois de la Recherche sur la Société et la Culture (2005-2009) “Maximiser la valeur d’affaire des technologies de l’information: un programme de recherche intégré,” Subvention de soutien aux équipes de recherche, (Alain Pinsonneault principal investigator; G. Bassellier, L. Lapointe, W. Oh – McGill University; H. Barki – HEC Montreal; A. Beaudry – Concordia University, M. Mortensen – MIT)


Faculty in the Information discipline teach courses at the undergraduate and graduate levels. For a listing of courses, please see the following:

PhD Specialization in Information Systems

The McGill PhD Program in Management provides students with a unique post-graduate educational experience that facilitates exposure to a variety of research approaches and interests, and to the combined resources of four top Montreal universities.

Master of Business Administration Concentration in Technology and Information Management

This concentration provides tools, frameworks, and integration of all aspects of organizational operations, supply chain, IT processes and innovation management. As technology reshapes the globe and innovations transform markets and organizations, the 21st century manager will be deeply immersed in Technology and Innovation Management. A unique aspect of the concentration is the capstone project course where students work on solving a real-life technology innovation problem.

Bachelor of Commerce Concentration in Information Systems

Mentors: Professors Liette Lapointe, Kunsoo Han, Emmanuelle Vaast, and Genevieve Bassellier

Bachelor of Commerce Major in Information Systems

Mentors: Profs. Liette Lapointe, Kunsoo Han, Emmanuelle Vaast and Genevieve Bassellier

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