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Danielle Bergeron

Service Client 360

Tue, 2014-10-07 (All day) - Wed, 2014-10-08 (All day)
Hyatt Regency Hotel : 1255 Jeanne-Mance, Montreal, Quebec

Optimisez vos opérations pour développer une approche unifiée et omnicanale

Avec des clients de plus en plus exigeants et branchés, offrir un service à la clientèle de mauvaise qualité ne pardonne pas. D’autant plus que leur voix a une portée considérable et croissante sur votre entreprise – tant sur ses finances que sur sa réputation.

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