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Reinventing the Face of Your Frontline Through Digital Recruitment

When it comes to retail, there's one aspect of the customer experience that's substantially more influential than the rest: frontline employees. Because they're often a customer's first touchpoint with a retailer and interact with customers directly on a regular basis, frontline employees act as brand ambassadors who can easily make or break the customer's shopping experience.

Published: 19Aug2015

Leadership is about a lot more than being the boss

This is Karl Moore of the Desautels Faculty of Management at McGill University with Talking Management for The Globe & Mail. Today I am delighted to sit down with my colleague Henry Mintzberg.

Published: 19Aug2015

First Air, Canadian North codeshare has Nunavut passengers worried

Nunavut travellers are worried that increased co-operation between two of the North's biggest airlines will leave them with fewer options and higher fares.
..."If you had two flights a day where there weren't the seats filled, it might make sense economically to have one flight," says Karl Moore, an associate professor with McGill University's Desautels Faculty of Management, who has studied the airline industry in Canada.

Published: 19Aug2015

Economic performance: Evaluation

Desautels' Professor of Practice Mo Chaudhury evaluates economic performance of Bangladesh.

Read full article: BD News 24, August 18, 2015

Published: 19Aug2015

Tricon Capital Group Announces Q2 2015 Results and Changes to Senior Management Team

Tricon Capital Group Inc. today announced its consolidated financial results for the three and six months ended June 30, 2015

Published: 19Aug2015

Is this video software company set to take hockey analytics to the next level?

What actually happened? What was actually important? Those are water cooler questions that go back a long time. They’re also questions that hockey’s number-crunchers have been chasing for some time now. The challenge in answering those questions, since day one, has been the quality of data.
... Buntin is the CEO of SportLogiq, the Montreal-based tech startup which is looking to change the way coaches, scouts, players, fans and broadcasters look at the game.

Published: 19Aug2015

Vermögensverwalter Blackrock der "große Elefant im Teich"

Groß ist gleich gefährlich, diese Gleichung wird spätestens seit der Finanzkrise aufgemacht. Sie gilt für Banken, die als zu "big to fail" bezeichnet wurden.
... Massimo Massa lehrt an der französischen Business School Insead, Davi Schumacher an der McGill University in Montreal und Yan Wang an der Erasmus-Universität in Rotterdam. Der Kern ihrer Untersuchung: Aneger werden dann nervös, wenn sie zu viele Aktien in einer Hand sehen. 

Published: 18Aug2015

Research Proposal Presentation: Mr. Abdolmanaf Zargoush


Mr. Abdolmanaf Zargoush, a doctoral student at McGill University in the CREATE Program will be presenting his research proposal entitled:

Homecoming 2015

Bronfman Building 1001 rue Sherbrooke Ouest, Montreal, QC, H3A 1G5, CA

We invite alumni with degree years ending in 5 and 0 to reconnect and reminisce, share accomplishments, and celebrate achievements at Homecoming on October 22 - 25, 2015.

Desautels Homecoming Events:

Open House 2015

Bronfman Building 1001 rue Sherbrooke Ouest Montreal Quebec Canada , H3A 1G5, CA