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Project Management Webinar Series


Getting your Stakeholders On Board

All Project Managers (PM’s) struggle with getting people committed to their project. Studies consistently show a lack of executive support. Team members not pulling their weight. Promised resources suddenly pulled away.

And yet, some project managers succeed better than others at dealing with these challenges. What are the secrets?

Very often, they are able to apply the right mixture of tools and approaches to get the right people on their side. Indeed the best ones seem to attract the best resources that will ‘bend over backwards’ to get involved. These PMs are able to work the ‘politics’ of the organization to their advantage, even in matrix reporting environments where resources are shared.

This webinar will look at providing some key insights and tools for getting (and keeping) key project stakeholders on board.

 Sponsored in part by Microsoft

Attendance to the Feb.15 webinar is sold out. Registration for this webinar is now closed.

Date: TBA
Time: 1:00 pm - 2:00 pm
This is a 60-minute interactive presentation.

To register, click here.

PMI® Professional Development Units (PDUs): 1


Benefits

• Gain a clear understanding of the most common reasons that projects fail to gain the support they need.
• Acquire practical tools and techniques to address these issues, no matter what the project environment or landscape.


Some underlying issues

• Getting your sponsor behind you
• The project charter vs. client contract vs. business case – what’s the difference?
• What do stakeholders (really) want?
• Communications – it’s about timing
• Do you (really) know what your team is thinking?


Presentation Overview

This presentation will cover the following sections:

Introduction
Introduction of the speaker and the topic and a review of the agenda

The ‘How’s’ behind 5 Key Practices
• Get your sponsor behind you
• Map our your communications plan
• Have your team develop its charter
• Keep a pulse of your team
• Communicate clearly what you need

Wrapping up
Questions, pitfalls and tips to make it work.


Presenter

Lloyd

Lloyd Bartlett is a McGill instructor, senior project manager, and consultant. He has over 30 years of experience in successfully managing a wide variety of projects, large and small. Mr. Bartlett holds an MBA (specialization in Project Management) from Queen’s University. He is a member of the Order of Engineers of Quebec, and is a certified Project Management Professional (PMP)®.

Mr. Bartlett has managed project teams within large organizations spanning nationally and internationally. He is currently coach and consultant to numerous organizations in the improvement of their project management processes. Areas of particular focus include project initiation, work planning and reporting, team development, and project management office (PMO) set-up.

Mr. Bartlett teaches Comprehensive and Advanced Project Management at McGill University, and in 2008 he was presented with the ‘Distinguished Teaching Award’. He can be reached at: lloyd [dot] bartlett [at] mcgill [dot] ca

Energize Your Projects Through Facilitation

’A pound of facilitation saves a ton of miscommunication. In the realm of IT, where there is never enough time in projects, yet project time is so easily wasted, project facilitators can be a real accelerators in bringing and binding teams together. I have repeatedly witnessed the marked differences in initiatives that have used the latest agile facilitation techniques and those who elected go without - the success factor was hard to ignore.’
Personal statement from Rick Seys, Account Executive at BBW Consulting

In today’s business environment project teams struggle with many different challenges, some of which are: • Bleeding edge technology
• Ever changing customer demands
• The need to do more with less
• Too much time spent in meetings
• The need to make rapid sound decision

While some of these challenges are simply out of the realm of the project teams’ control, the ability to enhance the project management process, increase communications and enhance the delivery of key deliverables is within their reach. One way to do this would be to apply basic facilitation tools and techniques to some of your key day to day project activities. In recent years, facilitation has become recognized as a core competency for Project Managers, Business Analysts and team leads, and is a proven skill set that is an added value for any project professional.

 Sponsored in part by Microsoft

Date: TBA
Time: 12:00 pm - 1:00 pm
This is a 60-minute interactive presentation.

To register, click here.

PMI® Professional Development Units (PDUs): 1


Benefits

• Gain a clear understanding of the benefits of facilitation in project management
• Acquire some basic, practical facilitation tools and techniques
• Learn to plan and execute project team workshops


Presentation Overview

This presentation will cover the following sections:

Introduction
Introduction of the speaker and the topic

What is Project Facilitation
An overview of project facilitation and the value a facilitator brings to a project team.

Project Meetings/Workshops
An inside look at how to plan and execute effective team workshops, and some of the tools and techniques that can be leveraged to make your meetings/workshops a success.
Wrapping up
An overview of some of the key points to remember when applying some of the learning’s from this webinar.


Presenter

Robert Abbott

Robert (Bob)Abbott is an experienced enterprise Senior Project Manager with over 30 years of Information and Technology experience within the telecommunications industry. Bob is a graduate of McGill University in computer science, and has his Masters Certification in Project Management from the Université de Quebec à Montréal (UQAM).

He has been a change agent in the development and introduction of new agile processes, procedures and collaboration techniques within various Information and Technology organizations. He has also designed and delivered various types of corporate training to more than 2500 managers on enterprise project tools, processes and techniques.

Bob is the co-owner of MontGuide Consulting (www.montguide.com) and works with various corporations providing facilitation and specialized training for teams in both IT and non-IT domains. Bob has a passion for teaching and developing people. He challenges teams to think out of the box, and during his workshops, uses creative approaches to build an atmosphere of trust and creative thinking.

Mr. Abbott teaches Comprehensive Project Management and Business Analysis courses at McGill School of Continuing Studies. He can be reached at: Email: robert [dot] abbott2 [at] mcgill [dot] ca


Extending Project Management to the Organization

Many project managers have received training on effective project management at the individual project level. But, when more than one project must be managed at a time or an organization commits to a centralized or collaborative project management process, a range of challenges are generated that are foreign to even highly experienced project managers. Many project management offices are given this challenge by management or are even created to tackle this challenge and yet the expectations of what will be required to change the corporate culture to manage projects as an organization is rarely understood when getting started.

This webinar will look at the challenges and pitfalls of enterprise project management and how to overcome them. Participants will be given real-world examples of what other companies have faced when trying to implement an organizational project management culture and will leave with concrete actions they can take to maximize their chances of success of their own EPM initiatives.

 Sponsored in part by Microsoft

Date: TBA
Time: 12:00 pm - 1:00 pm
This is a 60-minute interactive presentation.

To register, click here.

PMI® Professional Development Units (PDUs): 1


Benefits

• Participants who are currently involved or expect to be involved in implementing enterprise project management will hear real world examples of the challenges others have faced and how they were overcome.
• Learn about the most common challenges and pitfalls you are likely to encounter when embarking on an EPM deployment.
• Participants will be given highlights on what should be included in their EPM initiative and what they should consider in their EPM plans to maximize their chances of success.


Presentation Overview

This presentation will cover the following sections:

Introduction
Introduction of the speaker and the topic and a review of the agenda

What is Enterprise Project Management
Ask 5 project managers what EPM means and you’ll get 6 answers. We look at the many possible interpretations of what EPM is.

Challenges and Pitfalls
What are the most common challenges facing the organization when embarking on an EPM initiative? What are the most common pitfalls they are likely to encounter?

Making an EPM deployment plan
How do you implement an EPM culture? What should be in an EPM plan and how can you best avoid the challenges and pitfalls we just discussed?

Wrapping up
Highlights to remember when implementing EPM and where to look for more resources.


Presenter

Chris Vandersluis

Chris Vandersluis is the president and founder of Montreal–based HMS Software, a specialist in both enterprise timesheet and enterprise project management systems. He has an economics degree from McGill University and over 27 years of experience in the automation of project control systems. He is a long-standing member of the Project Management Institute (PMI)® and helped found the Montreal, Toronto, and Quebec chapters of the Microsoft Project Users Group (MPUGA). Publications for which Chris has written include Fortune, Heavy Construction News, Computing Canada magazine, PMI’s PMNetwork and he writes regularly for Microsoft on their Technet website.

Mr. Vandersluis teaches Advanced Project Management at McGill University and often speaks at project management association functions across North America and around the world. He also publishes the popular project management blog EPM Guidance at www.epmguidance.com.

HMS Software is the publisher of the TimeControl project-oriented timekeeping system and is both a Microsoft Gold Certified Partner and an Oracle Gold Partner.

Chris Vandersluis can be contacted by e-mail at: chris [dot] vandersluis [at] hms [dot] ca.


Working Well With Others: Strategies for Conflict Resolution in the Workplace

Whether you are a Project Manager, a department head, a customer service representative, or a front-line employee, you will have to deal with conflict in your workplace. How you manage and resolve conflict in your role is critical to your success and professional development. Discerning when to speak, when not to speak, how to listen, what to say, how to frame what you way, and to whom to speak, are just a few of the critical factors involved in developing and maintaining productive relationships and work teams. Conflict management and resolution require heightened sensitivity, strong communication skills, creativity, and several additional skills.

Some Project Managers and managers in general, are very good at maintaining strong and healthy working relationships. Other individuals find it easier to focus on managing tasks and more difficult to establish and maintain genuine cordiality and professionalism when working with a team. Irrespective of where you are on the spectrum, everyone can improve.

This webcast is designed to give participants (managers in particular) an opportunity to focus on specific skills with the goal of increasing their capacity to work with different types of individuals and to successfully handle difficult situations.

Date: TBA
Time: 12:00 pm – 1:00 pm
This is a 60-minute interactive presentation.

To register, click here.

PMI® Professional Development Units (PDUs): 1


Benefits

  • Participants will learn about different communication styles and identify their natural inclinations in the context of those styles:
  • Participants will learn how to balance listening with asking key questions in order to identify fully with the other person’s perspective on the matter; and
  • Participants will learn the power of framing their statements in order to communicate more effectively and maximize the likelihood of acquiring their desired results.

Presentation Overview

Introduction
Brief introductions of the speaker, the topic, and an outline of the agenda.

How do you design a conflict resolution strategy?
We will walk through a hypothetical scenario as a group and work together on a strategy to resolve the conflict posed.

Communication Styles, Listening, and Framing
We will formally discuss these topics and their relevance to the conflict resolution in general and in the context of the hypothetical situation reviewed moments before.

From Theory to Practice
We will examine a real life conflict and design a strategy based on the individual and team communication, listening, and framing techniques discussed in the previous section of the webinar.

Closing Thoughts
Questions/Answers and Highlights


Presenter

Jay A. Hewlin is an attorney and consultant specializing in managerial effectiveness, leadership and employment law. Jay is a lecturer at McGill Faculty of Management, where he teaches Negotiations and Conflict Management. In addition to his legal experience, Jay is a seasoned manager and entrepreneur, having worked as an executive in private industry and managed his own corporation in New York. He has extensive experience in negotiating and drafting contracts. Jay received his Juris Doctorate from Columbia University School of Law and BA in Music from Boston University. He has published in

The Corporate Counsellor, Columbia Law Review and Ovation Magazine. As well Jay authored a book titled: The First Fifteen Minutes (For Those Dating With Marriage in Mind).


Do you have a handle on your Project? How to manage projects stress-free by applying Quality management and Lean concepts.

Time is of essence. When projects go over budget and over schedule we cut corners. On the infamous program management triangle, cost-schedule-quality, which corner gets the axe: quality. We’ll see that with this approach you’ll always have schedule and costs problems and explore how to solve this dilemma.

How could I have more time? By not wasting so much! The good news is that most people waste a lot of time and are not aware of it, therefore it is easy to get better. We’ll explain the concepts of Lean and Efficient Organization that can result in greater output with fewer resources from yourself and your team members. We’ll explain how creative and lazy program managers prevent errors and wasted time.

Date: TBA
Time: 12:00 pm - 1:00 pm
This is a 60-minute interactive presentation.

To register, click here.

PMI® Professional Development Units (PDUs): 1


Benefits

  1. We will demystify various quality concepts that can be successfully implemented by the program manager to reduce his/her stress level and increase project success.
  2. You’ll learn the 6 key abilities every project manager should master and which are not always present in project management curriculum.
  3. We will provide you with a 3-step road map to focus on so you could improve the quality of management of your projects.  

Presentation Overview

This presentation will cover the following sections:

Introduction
How quality saved the day for a program manager. Best day of my life!

Six keys abilities
Project management is not about technical knowledge. It’s about skills that can be developed. The abilities should be used on a daily basis: the why and the how.

Why errors occur
Errors or undesired situations will always happen regardless of the willingness of people. Why and how to remedy them.

The program manager - new focus points
We will draw a 3-step road map that will allow you to evaluate where you stand with respect to the quality of your project management. We will touch on Lean, Quality Assurance and prevention techniques among other things.

Wrapping up
We’ll wrap up with answering your questions on how to be an ever improving program and project manager.


Presenter


Gilles Lalonde is the president of Qualitum Gestion Conseil based in Montréal. He has 17 years of experience as a Quality Program Manager and director of Quality Assurance in major corporations in aerospace and aeronautical industries.  Gilles teaches Advanced Project Management at McGill School of Continuing Studies.

Over the last few years, he has focused on teaching and consulting. Gilles has trained thousands of participants on quality assurance, Lean and Kaizen improvement techniques, here in Quebec and overseas. He’s conducted over 100 Kaizen improvement teams in manufacturing and service organisations. Gilles is Quebec’s pioneer in implementing Kaizen teams in the health sector: nursing, operating rooms, human resources, procurement, pharmacies, emergency rooms. His customers include several hospitals, Bell, Hydro-Quebec, Government Agencies, Gaz Metropolitain, Insurance companies, small and medium size manufacturing companies.

He is a coauthor of a book on environmental management (ISO 14001).

Gilles has a bachelor's degree in mechanical engineering from l'École Polytechnique de Montréal and MBA in International Business Management from McGill University.


Handling Uncertainty: Planning for Risk and Opportunity in Project Management

Over the course of a project, managers must contend with any number of factors that will impact schedule, scope, budget, or quality.  Knowing how to identify and quantify these factors is one thing. While much has been written on the topic of project risk management by way of processes, approaches, formulas and methodologies, there is little data on exactly how project managers can translate risk information into actionable items, whether in planning for risk or in responding to it when it materializes.

Effective project managers are not only good at identifying threats and responding to them, but they also show a strong ability to foresee trouble and to seize opportunities when they present themselves. Risk management is about planning not only for what you know might happen, but also for what you don’t know might happen.

This webinar is designed to provide project managers with tools that will help them understand the dynamics of risk management so that they can not only plan effectively, but maximize their response to threats and opportunities, both foreseen and unforeseen, when they materialize.

Date: TBA
Time: 12:00 pm - 1:00 pm
This is a 60-minute interactive presentation.

To register, click here.

PMI® Professional Development Units (PDUs): 1


Benefits

    • Participants will learn how the risk management process translates into concrete actions
    • Participants will learn how stakeholders react to perceived risks, and how project managers should react to potential opportunities.
    • Participants will be introduced to concrete methods and tools to help manage project risks effectively.

      Presentation Overview

      This presentation will cover the following sections:

      Overview of the Risk Management Process
      There are multiple inputs to and outputs from the risk management process. The key to effective risk management is in understanding where the inputs come from, and what to do with the outputs.

      The heuristics of risk identification
      How do individuals identify risks and quantify them? What makes something a risk to someone and not to another? What makes an individual want to bring out the proverbial cannon to kill the fly?

      Threats and Opportunities
      Risks can be categorized as threats or opportunities, and there is risk in ignoring either of those.

      Concrete Risk Responses
      Managing threats and opportunities means developing appropriate responses that will be implemented if a risk materializes. It also means being able to capture risk knowledge at the organizational level, and understanding which responses work and which ones don’t.


      Presenter

      Réal Ouellette is the president and founder of Nexop, a national project and risk management consultancy specializing in operational effectiveness.  Nexop has also trained hundreds of participants in project and portfolio management, risk management, and operational excellence, and is a Microsoft Enterprise Project Management (EPM) partner.

      Réal has over thirty years of experience in management and IT, acquired mostly in the financial, legal and pharmaceutical sectors, and he has assisted numerous organizations in Canada and the U.S. in getting their project portfolios under control.

      Réal studied at Concordia University and at Harvard, and holds the PMP® certification from the Project Management Institute as well as the MCTS certification from Microsoft (EPM).  A lecturer in the Advanced Project Management program at McGill University’s School of Continuing Studies, Réal is also a regular guest speaker at industry conferences such as Project World.


      Registration

      Price per webinar:
      Regular Rate: $69.00 plus applicable taxes
      To register

      PMI® rate: $49.00 plus applicable taxes
      To register

      Partners (Réseau des Ingénieurs du Québec) Rate: $35.00 plus applicable taxes
      To register

      McGill Alumni Rate: $35.00 plus applicable taxes
      To register

      McGill Student Rate: $10.00 plus applicable taxes
      To register


      Contact Information

      Telephone: 514-398-5454
      E-mail:pd [dot] conted [at] mcgill [dot] ca

      PMP is a registered mark of the Project Management Institute, Inc.