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FAQ

Frequently Asked Questions

Who are these courses for?
These courses are designed for non-native speakers of English who are already at a mid-intermediate level in written English. Potential students usually have a college or university background and, in many cases, already have work experience. Their goal is to become more independent in their written communication for the workplace.

Do I have to take a placement test before registering?
Yes. All students who want to register for an online course must take the McGill Placement Test of Written English (PTWE).  You can register for this test in the “Placement Test of Written English” section.

Are these credit courses?
These are non-credit courses. Nevertheless, students receive eight (8) Continuing Education Units (CEU) for each course successfully completed.

How does an online course work?
Each course is divided into five learning modules. Each module covers a period of two weeks and is composed of well-structured learning units which permit students to work individually (virtual lessons, grammar and writing exercises, learning resources), to communicate/collaborate with their classmates (discussion forums), and to communicate in real time with their tutor (web conferences).

Is the schedule flexible?
Yes, but students must follow a course calendar and submit their work on the dates indicated. There are no courses given online at a set date and time.

How many hours of work are involved each week?
From 4 to 5 hours. However, the time devoted to study and homework can vary substantially between students.

Can I take two courses a session?
Yes, provided the courses are at the same level.

Can I drop a course after the beginning of the session?
Yes. The cancellation policy for online courses is clearly stated in the “Session dates – Registration – Cancellation” section. 

What is the role of the tutor?
The tutor helps students in many ways. He/she will:

  • Answer questions, offer explanations and clarify learning materials as needed
  • Provide constant support to students and suggest strategies as needed
  • Motivate and encourage them to learn and succeed
  • Participate in communicative and collaborative activities
  • Correct and evaluate work and give relevant feedback to the students

How do we get in touch with our tutor?
Your tutor can be reached by email, discussion forums, chat, during online meetings in real time, and, if necessary, by telephone.

How will I be evaluated?
Evaluation is based on individual written work, communicative tasks, and participation in various learning activities. There will be an online final test on a fixed date (your choice of the last or second-to-last day of the session). Your final mark will appear on your McGill transcript.

How can I get technical and administrative support?
As soon as you have completed the registration process, technical and administrative support is available by telephone or email between 8 a.m. and 6:30 p.m. from Monday to Thursday and on Friday until 5 p.m. (Eastern standard time).

Is my computer compatible?
Prior to registration, we encourage you to verify that your computer is compatible with our learning management system by clicking on this link.