Frequently Asked Questions
Who are these courses for?
These courses are designed for non-native speakers of English who are already at a mid-intermediate level in written English. Potential students usually have a college or university background and, in many cases, already have work experience. Their goal is to become more independent in their written communication for the workplace.
Are these credit courses?
These are non-credit courses. Nevertheless, students receive eight (8) Continuing Education Units (CEU) for each course successfully completed.
How does an online course work?
Each course is divided into five learning modules. Each module covers a period of two weeks and is composed of well-structured learning units which allow students to:
- work individually (virtual lessons, grammar and vocabulary exercises, written work to be sumitted to the tutor, learning resources)
- communicate/collaborate with their classmates (discussion forums)
- communicate in real time with their tutor and/or other students (chat, online meetings).
Is the schedule flexible?
Yes, but students must follow a course calendar and submit their work on the dates indicated. There are no courses given online at a set date and time.
How many hours of work are involved each week?
From 4 to 5 hours. However, the time devoted to study and homework can vary substantially between students.
How will I be evaluated?
Evaluation is based on individual written work, communicative tasks, and participation in various learning activities. There will be an online final test on a fixed date (your choice of the last or second-to-last day of the session). Your final mark will appear on your McGill transcript.
What is the role of the online tutor?
The tutor helps students in many ways. He/she will:
- Answer questions, offer explanations and clarify learning materials as needed
- Provide constant support to students and suggest strategies as needed
- Motivate and encourage them to learn and succeed
- Participate in communicative and collaborative activities
- Correct and evaluate work and give relevant feedback to the students
How do we get in touch with our online tutor?
Your tutor can be reached by email, discussion forums, chat, during online meetings in real time.
Do I have to take a placement test before registering?
Yes. All students who want to register for an online course must sit the McGill Placement Test of Written English (PTWE). You can register for this test in the “Placement Test of Written English” section.
Can I take two courses a session?
Yes, provided the courses are at the same level.
Can I drop a course after the beginning of the session?
Yes. The cancellation policy for online courses is clearly stated in the “Session dates – Registration – Cancellation” section.
What equipment do I need?
The course is optimized for the following configurations:
- Operating systems, hardware and network
- Windows XP or higher, MAC OS X
- 2 GB recommended RAM (memory)
- Network: High-speed Internet (broadband DSL or cable)
- Screen resolution: 1024 x 768 or higher
- Headsets with microphone (USB recommended)
- Webcam (optional)
Although the course material is compatible with IOS and Android-based phones and tablets, instructional activities were designed primarily with computer use in mind.
How can I get technical and administrative support?
As soon as you have completed the registration process, technical and administrative support is available by telephone or email between 8 a.m. and 6:30 p.m. from Monday to Thursday and on Friday until 5 p.m. (Eastern standard time).
Is my computer compatible?
Prior to registration, we encourage you to verify that your computer is compatible with our learning management system by clicking on this link.