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Making Teamwork Work

Most people have to work in teams on a regular basis. While there are advantages to working in teams, it is often experienced as a difficult, sometimes painful, process. This workshop is designed to help people become better team members or leaders through the development of their awareness and teamwork skills.

Date: November 21, 2014
Time: 9:00 am – 5:00 pm
Location: 688 Sherbrooke West
Fee: $ 545 CAD plus applicable taxes

PMI® Professional Development Units (PDUs): 7


Participants acquire skills to work better in teams, to leverage team strengths and avoid or resolve obstacles to effective teamwork. Topics include: team development, building trust, decision-making in teams, and resolving team conflicts.

Who Should Attend

Managers, Supervisors, Team Leaders, Project Managers and other professionals who work as part of a team.


At the end of this workshop the participants will be able to:

  • Be more effective in teams
  • Contribute to trust and cohesion-building in teams
  • Use and propose effective and practical decision-making techniques to their teams, in order to increase productivity and morale.
  • Use and propose effective and practical conflict resolution techniques to their teams, in order to increase productivity and morale.

Topics Covered

  • Dimensions of teamwork – keeping a balance
  • Stages of team life
  • Trust and trustworthiness
  • Team cohesiveness
  • Decision-making in teams
  • Resolving team conflicts.


Ann Brosseau

Ann Brosseau, M.A., PhD(c)

With an educational background in the fields of psychology, sociology, adult education and human resource management and 20 years experience in training and education, Ms. Brosseau specializes in helping learners develop useful and relevant interpersonal, leadership and human resource management skills required to excel in the workplace - as employees, team members, managers or human resource professionals. Building on the experience of learners, she favours an experiential, hands-on approach to learning.

Cancellation Policy

All cancellation & substitution requests must be made in writing. The following Cancellation Policy applies:

Up to 14 days prior to the start date: Full refund
7 days prior to the start date: Refund minus $100 Cancellation fee
Within 7 days of the start date: No Refund, however suitable participation substitution will be permitted

If no notice is given prior to the start of the event(s) and you fail to attend, you will be liable for the full course fee.

McGill SCS reserves the right to cancel an event up to 5 days prior to its start.

Contact Information

Telephone: 514-398-5454
E-mail: pd [dot] conted [at] mcgill [dot] ca