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Risk Management Principles and Practices – ISO 31000

Organizations of all types and sizes face internal and external factors and influences that make it uncertain whether and when they will achieve their objectives. They all manage risk to some degree. Some are better than others at managing risk because they have adopted consistent processes within a comprehensive framework to help ensure that risk is managed effectively, efficiently and coherently across the organization.

Dates: December 4-5, 2014
Time: 9:00 am - 5:00 pm
Location: 688 Sherbrooke Street West
Fee: $895 plus applicable taxes (including "ISO 31000 Risk management - Principles and guidelines " document valued at $100)


This workshop is based on ISO 31000 and explores the set of components that provide the foundations and organizational arrangements for designing, implementing, monitoring, reviewing and continually improving risk management throughout the organization. The foundations to be examined include the policy, objectives, mandate and commitment to manage risk; organizational arrangements to be examined include plans, relationships, accountabilities, resources, processes and activities.

Who Should Attend

This workshop is intended for those who:

  • Are responsible for developing risk management policy, processes and practices within their organization (including owners of SMEs);
  • Are accountable for ensuring that risk is effectively managed within the organization as a whole or within a specific area, project or activity;
  • Need to evaluate an organization's effectiveness in managing risk.


At the end of this workshop, participants will be able to:

  • Acquire solid understanding of ISO 31000
  • Establish or improve risk management processes;
  • Assess risks and risk management processes;
  • Participate in and/or support risk management teams;
  • Monitor the functioning of risk management processes.

Topics Covered

All topics covered by the ISO 31000 standard including:

  • Risk management terms and definitions;
  • Risk management principles;
  • The risk management framework: mandate and commitment, design, implementation, monitoring and continual improvement;
  • The risk management process: communication and consultation, establishing the context, risk assessment, risk treatment, monitoring and review.


Carole Gates, J.D.
Ms. Gates has over 20 years of experience in risk management and insurance in both public and private sectors of the industry.  She obtained her B.Sc. in Business Education at the Valley City State University and her Juris Doctorate degree at the University of North Dakota.  

In 2005 Ms. Gates joined the International Air Transport Association (IATA) in Montreal as Director of Risk Management and Insurance. She has represented IATA on the industry’s Aviation Insurance Clauses Group (AICG) in London and serves as an observer to the International Civil Aviation Organization (ICAO) on liability insurance issues affecting the air transport industry.  She has developed an aviation insurance and risk management training program and advises several IATA divisions on industry risk management and insurance issues.

Prior to joining IATA, Ms. Gates held various positions including Assistant Attorney General for the Insurance Department of North Dakota, Counsel for the National Association of Insurance Commissioners (NAIC) in Kansas City, Head of State Government Affairs at CIGNA Corporation,  as well as Global Compliance Officer at GE Employers Reinsurance Corporation, where she led a team of experts in reviewing, revising and implementing the entity’s regulatory compliance program, based on a Six Sigma approach.

Cancellation Policy

All cancellation & substitution requests must be made in writing. The following Cancellation Policy applies:

Up to 14 days prior to the start date: Full refund
7 days prior to the start date: Refund minus $100 Cancellation fee
Within 7 days of the start date: No Refund, however suitable participation substitution will be permitted

If no notice is given prior to the start of the event(s) and you fail to attend, you will be liable for the full course fee.

McGill SCS reserves the right to cancel an event up to 5 days prior to its start.

Contact Information

Telephone: 514-398-5454
E-mail: pd [dot] conted [at] mcgill [dot] ca