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The Art & Science of Facilitation

In today’s busy work environment, business professionals are constantly being asked to achieve more with less. Recent statistics show that in the US alone there are approximately 11 million meetings held daily and approximately 31 hours per month are considered lost due to non-productive meetings. Most recently, the Project Management Institute (PMI®) and the International Institute of Business Analysis (IIBA®) have recognized facilitation as a core competency for business professionals. Facilitation is recognized as an enabler for effectively achieving rapid collaborative results in a productive environment. Whether you’re new to facilitation concept or have a limited degree of experience with facilitation, this course provides a unique opportunity to enhance your skills. The goal of the workshop is to enable you to make a difference in your day-to-day interaction with groups. Our workshop instructors bring real-life facilitation expertise to enhance your learning experience.

  • Gain a solid understanding of the core values, principles of facilitators
  • Hands on workshops enhance the learning of a wide range of process tools and techniques
  • Our two class instructors enable personal feedback and coaching during the class workshops

Date: April 24, 25, 2013
Time: 9:00 a.m. - 5:00 p.m.
Location: 688 Sherbrooke Street West, room to be confirmed
Seminar Fee: $895.00 CAD plus applicable taxes

PMI® Professional Development Units (PDUs): 14


Course Description

This course addresses the fundamental principles for effective facilitation for results and exposes tools and techniques at our disposal to help achieve our goals. These principles largely developed and tested in the real business world, can be successfully applied by anyone facilitating group interaction: team leaders, project & task force leaders, supervisors, managers, community practitioners, teachers, adult educators, marketing, management and quality consultants.

The facilitation tools and techniques are also fully aligned with the industry standard best practices. Through interactive group exercises, simulations, video segments, theory and practical applications, facilitating any type of session will become simplified, aiding in attaining results never thought possible!


Objectives

At the end of this course participants will be able to apply facilitation theory, techniques and tools to:

  • Become more effective change agents in any situation
  • Generate buy-in for new products, solutions, tools, processes
  • Generate and stimulate active participation
  • Empower people to take charge
  • Manage conflict and diversity of opinions
  • Have groups evolve to become dynamic and results orientated teams
  • Become a catalyst in identifying root causes to problems
  • Help teams develop and generate creative and innovative solutions

Outline

  • The 6Ps of a fantastic facilitation
  • Joint Application Development best practices
  • Basic facilitation skills & techniques
  • Building and executing effective meetings for project teams.
  • Collaborative team learning mini-workshops:
    • Visioning
    • Building the perfect agenda
    • SWOT
    • Scoping
    • Brainstorming
    • Multi-voting
    • Decision Matrix

    Lecturers

    Robert (Bob) Abbott presently teaches Project Management & Comprehensive Business Analysis at McGill University’s Continuing Studies.

    Bob is an experienced enterprise Senior Project Manager and project facilitator with over 30 years of Information and Technology experience within the telecommunications industry. Bob is a graduate of McGill University in computer science, and has his Masters Certification in Project Management from the Université du Québec à Montréal (UQAM).

    Georges Bryson (CBAP, CSTE, ITIL) presently teaches Business Analysis at McGill University and Université Laval.

    Georges is a seasoned senior Business Analyst, with over 30 years of experience in IS-IT. Former associate director & consultant in Bell Canada's Business Analysis/ Project Management Center Of Excellence, he is a recognized Change Leader for the development and introduction of new Enterprise wide systems, processes, procedures and techniques, nationally and internationally. Georges has a B.Comm (Concordia University) and a certificate in Project Management (McGill University).


    Canecellation Policy

    All cancellation & substitution requests must be made in writing. The following Cancellation Policy applies:

    Up to 14 days prior to the start date: Full refund
    7 days prior to the start date: Refund minus $100 Cancellation fee
    Within 7 days of the start date: No Refund, however suitable participation substitution will be permitted

    If no notice is given prior to the start of the event(s) and you fail to attend, you will be liable for the full course fee.

    McGill SCS reserves the right to cancel an event up to 5 days prior to its start.


    Contact Information

    Telephone: 514-398-5454

    E-mail: pd [dot] conted [at] mcgill [dot] ca