Comprehensive Business Analysis
Dates (20 sessions):
February 4 – April 29, 2014
May 6 – June 17, 2014
Location: McGill Campus, Downtown Montreal
Fee: $2650.00 CAD
Course Number: CBUS 210 (D1,D2)
Credit Weight: 16 Continuing Education Units (CEUs)
IIBA® PD Hours (PDs): 76 PD hours
This course addresses the fundamental principles of business analysis and the tools & techniques at the disposal of business analysts to help projects achieve their goals. It provides an understanding of the roles of the business analyst, skills and competencies used by the business analyst and demonstrates techniques to plan, manage, analyze, document and communicate requirements at all levels.
The Comprehensive Business Analysis Program is aligned with the industry standard Business Analysis Body of Knowledge® Guide (BABOK®), published by the worldwide International Institute of Business Analysis ® (IIBA®). This program also reflects best business analysis practices in the different business domains.
Who Should Attend
• Business analysts, Project managers, project team members
• Team leaders
• Process Analyst, Enterprise Analyst
• QA primes, Subject matter experts
• Those wishing to enter the world of business analysis
Why is Business Analysis Critical in Today's World?
Did you know that...
• Only 16.2% of IT projects complete on time and within budget;
• 52.7% of projects overrun their budget > 189%;
• 31.1% of projects were cancelled before they were completed
• Over 56% of defects within a project occurs in identifying, analyzing, modeling, documenting, validating and verifying requirements;
• 90% of BA skills are acquired on the job.
Accurately communicating requirements (business, stakeholder, functional, non-functional, & transition) is the root of success for all projects.
At the end of this course participants are able to:
• Plan, manage, analyze, document, and communicate requirements
• Demonstrate a solid understanding of the underlying principles of business analysis on which the IIBA® standard `BABOK®` Guide is based
• Articulate the key roles, responsibilities and skills required of a successful Business Analyst
• Formulate a requirements’ management plan which will define all types of requirements including business, stakeholder, solution (functional & non-functional) & transition requirements
• Acquire the skills & competencies to elicit quality requirements
• Learn business analysis techniques: analysis, modeling (process & data), documentation, communicating, verifying & validating requirements.
• Become more effective change agents
• Become catalyst in identifying root causes to problems
• Develop and generate creative and innovative solutions
• Prepare to eventually qualify and write the IIBA® CBAP® or CCBA° exam*.
* For more information on the CBAP® (Certified Business Analysis Professional®) eligibility, click here.
° For more information on the CCBA™ (Certification of Competency in Business Analysis™) eligibility, click here.
The Classroom Environment
• Limited class size
• Small group workshops
• Constructive feedback
• Interactive and participative
• Designed for productivity
• Enterprise analysis
• Stakeholder analysis
• Business analysis planning
• SMART requirements & attributes
• Requirement management & monitoring
• Requirements in the project life cycle
• Requirements elicitation techniques
• Interactive communication for success
• Facilitating the requirement workshop
• Introduction to modeling
• Business process modeling techniques
• Use cases
• Business rules & data models
• Requirements verification & validation
• Solution assessment & transitioning to deployment
• Presenting requirements
• Lean 6 Sigma in the BA world
• The agile business analyst
• Business standards: IIBA®, BABOK®, CBAP®,CCBA™
• Business analysis Workshops- Case study
GEORGES BRYSON, CBAP CSTE ITIL
Georges Bryson is a seasoned Senior Business Analyst - CBAP & CSTE certified, with over 25 years of experience in IS-IT. Former associate director & consultant in Bell Canada's Business Analysis-Project Management Center Of Excellence, he is a recognized Change Leader for the development and introduction of new Enterprise wide systems, processes, procedures and techniques, nationally and internationally.
Georges is a graduate of Concordia University, detains a Project Management as well as ITIL Foundation Version 3 and Lean Sigma Level 1 certifications. He presently teaches Business Analysis (Masters Certificate in Business Analysis program) and is VP Professional Development - IIBA Montreal chapter. He is co-founder and VP of MontGuide Inc.,a results orientated collaboration enterprise.
Georges is known for his analytical spirit, his passion for discovering in a collaborative team environment, creative, innovative and value-added solutions.
ROBERT (BOB) ABBOTT, MCPM
Bob is an experienced enterprise Senior Project Manager with over 30 years of Information and Technology experience within the telecommunications industry. Bob is a graduate of McGill University in computer science, and has his Masters Certification in Project Management from the Université du Québec à Montréal (UQAM). He has been a change agent in the development and introduction of new agile processes, procedures and collaboration techniques within various Information and Technology organizations. He has also designed and delivered various types of corporate training to more than 2500 managers on enterprise project tools, processes and techniques.
Bob is a consultant and works with various corporations providing facilitation and specialized training for teams in both IT and non-IT domains. Bob has a passion for teaching and developing people, he challenges teams to think out of the box, and during his workshops uses creative approaches to build an atmosphere of trust and creative thinking.
How to register:
Please take a moment to carefully read the registration instructions below:
- Print and complete the Comprehensive Business Analysis (CBUS 210 D1/D2) Registration Form [.pdf]
Before submitting your registration please verify that all information is legible, that you have signed both forms and that supporting documents have been photocopied correctly.
- How to submit your registration: - By
pdregistrations [dot] conted [at] mcgill [dot] ca (email)
pdregistrations [dot] conted [at] mcgill [dot] ca
- (please scan and attach
- copy of documents)
- - By mail or in person to:
- Department of Career and Professional Development
- McGill University School of Continuing Studies
- 688 Sherbrooke Street West,
- Montreal, Quebec H3A 3R1
- Opening Hours: Monday to Thursday: 9:00 am - 6:00 pm,
Fridays: 9:00 am - 5:00 pm
- Should you have any questions or concerns about your registration, please do not hesitate to contact us by phone at 514-398-6200 or by
pdregistrations [dot] conted [at] mcgill [dot] ca (email)
Fees may be paid by Visa, Mastercard or AMEX. We also accept payment by personal cheque.
For all other inquiries, please contact 514-398-5454 or pd [dot] conted [at] mcgill [dot] ca.
Third Party Sponsorship:
Companies paying fees on behalf of their employees may be eligible for a tax deduction in accordance with Bill 90, or for the refundable training tax credit. To find out more, click here.
If you have an agreement with your employer whereby the company should be billed directly for your course fees, please refer to the Student Accounts Website for instructions on initiating a Third Party Sponsorship. You should submit all the required Third Party Sponsorship documents along with your registration.
If you wish to cancel your registration, please advise Career and Professional Development in writing at:
688 Sherbrooke Street West
10th foor, room 1029
Phone: 514 398 5454
Fax: 514 398 5224
email: pd [dot] conted [at] mcgill [dot] ca
1) Before the first lecture to obtain a full refund.
2) Prior to the THIRD lecture drop with full refund of course fees and a $100 cancellation fee.
3) After the THIRD lecture withdrawal with no refund of course fees (please note that this option implies a withdrawal, grade “W”, on your transcript).
Frequently Asked Questions
- Are there any pre-requisites for this course?
- Students are expected to have access to the Internet.
- Do I need to purchase any course material?
- No, the required course Business Analysis Program binder which includes all the presentation slides, illustrations, business cases and exercises that you will need for the course and a copy of the Business Analysis Body of Knowledge® Guide Version 2.0 will be provided at no additional cost during your first class.
- Are there any additional recommended readings?
- Although the course binder includes all the material you will need for this course, some students find the following optional text to be a useful complement:
Wiegers, Karl Eugene, Software Requirements , 2nd Edition, Microsoft Press, 2003. ISBN: 0-7356-1879-8.
This book is also available at the McGill Bookstore.
- Will I obtain an attestation of completion?
- This course will appear on your official McGill transcript. Upon successful completion of the course, you will receive an Attestation from McGill University. This attestation will indicate the number of CEUs and PDs earned.
What are CEUs?
- CEUs are Continuing Education Units. A Continuing Education Unit is a measure of the number of hours of participation - contact and/or study - in an organized Continuing Education activity. One CEU represents ten hours of participation. Participants who successfully complete the Comprehensive Business Analysis course earn 16 CEUs.
- For initial IIBA® CBAP®/CCBA™ certification, the term IIBA® uses is Professional Development hours, or PD hours when referring to the structured learning experience requirement. The number of Credit Hours for this course 1 hour of PD = 1 hour of classroom time x 76 hours = 76 PDs. Participants who successfully complete the Comprehensive Business Analysis course earn 76 IIBA® PDs.
For those Business Analysts who are seeking recertification, the term IIBA® uses is CDU (Continuing Development Units). The CDUs may be applied by IIBA® Certified Business Analysis Professionals® (CBAP®) towards their maintenance of certification under the IIBA® Continuing Certification Requirements Program (CCR). Click here to visit the IIBA's website and find out more.
- How are participants evaluated?
- 1. Assignments and quizzes (25%)
2. Group Presentations (25%)
3. Attendance (20%)
4. Readings (10%)
5. Class Contribution (10%).
6. Final Exam (20%)
N.B.: This information is subject to change. You will receive a course outline on the first day of class explaining the evaluation method.
- Can I take this course without being evaluated?
- If you do not wish to be evaluated, you can fill out a Request for Non-Evaluation form at the Department prior to the second class. Your McGill transcript will show a grade of NE (Not evaluated). You will find the Request for Non-Evaluation form here. Note that students who request non-evaluation will not receive an Attestation of successful completion from McGill University, nor will they be granted CEU's.