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Best Practices in Aerospace Management

Session 1  |  Session 2  |  Session 3  |  Session 4  |  Session 5

Session 1:  Aerospace Business & Strategy

  • Models of strategic planning and their application in Aerospace using current case studies.
  • Key OEM and major current new aircraft development programs.
  • Tier 1 to 3 Ecosystems.
  • Business model for new products and services and the aftermarket practices.
  • Roles of other key stakeholders:  Agencies, Regulatory bodies, international associations, alphabet organizations, capital providers.

Claude Lauzon
Aerospace Strategy Consultant

Claude Lauzon, B.Eng. (Ecole Polytechnique), M.Sc. (Caltech), MBA (HEC) has worked for over 25 years in the Aerospace industry in Business Unit leadership positions including international business development, market analysis, strategic planning, product strategy, and the aftermarket. Claude has in-depth knowledge, relationships and practice in the Aerospace Industry, OEM, Products, Services and MRO and led teams in Strategy, Marketing, win-win customer and partner relationships and Operations. Mr. Lauzon worked as an executive for Pratt & Whitney Canada, CAE Inc. and was also Vice-President for Pratt & Whitney (USA) at Airbus in Toulouse, France. Mr. Lauzon currently teaches Aerospace Business & Strategy at McGill/ETS Centre for Aerospace Professional Education, as well as Strategic Management to MBA students at HEC Montréal.

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Session 2:  Aviation Regulation & Certification

  • Civil Aviation Regulatory Framework, ICAO.
  • Organization & function of Transport Canada, FAA, EASA. 
  • Key regulations for aeronautical product design, certification, production, modification, repair & operation.
  • Product design standards. 
  • Type certification requirements and process.
  • Continuing airworthiness. 
  • Bilaterals / international agreements & validation of aeronautical products. 
  • Safety Management Systems (SMS).

Jodi (Joanne) Diamant Boustead
Chief Engineer, Airworthiness & Certification
Pratt & Whitney Canada

Jodi Diamant Boustead has been extensively involved in aeronautical product design and certification and associated rulemaking, policy and processes since graduating in 1987 from the University of Toronto with a B.A.Sc. and M.A.Sc. in Aerospace Engineering. She is a Chief Engineer, Airworthiness and Certification at Pratt & Whitney Canada (P&WC), responsible for company engine certification and delegation systems in compliance with ICAO and Canadian regulations, and co-lead on Safety Management Systems at P&WC. 

Prior to joining P&WC, she was with Transport Canada for 18 years involved in aeronautical product certification, delegations and regulatory development. From 2002 until 2006 she was the Chief, Engineering of the Aircraft Certification Branch.

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Session 3:  Program Management in Aerospace

  • Program and Project Management (PM) context.
  • Business needs and path to success.
  • Achieving Competitive Excellence “ACE” at Pratt & Whitney Canada.
  • Project Management Office.
  • How to get organized.
  • Customer needs analysis.
  • PM tools, leadership, pitfalls, project phases and gating, choices to make.
  • PM processes, including effective management of project scope, risk, schedule, cost, quality, procurement, communication, HR, stakeholders and integration.

Christian Faucher
Senior Manager, Engineering, Support to Global Operations
Pratt & Whitney Canada

Christian Faucher is a senior project manager and trainer. For over 25 years he successfully led multiple Canadian and International corporate projects. He also trained or coached hundreds of Project Managers in the industry. Mr. Faucher currently leads a large Engineering team at Pratt & Whitney Canada responsible for supporting manufacturing and supply base operations worldwide.

Mr. Faucher holds a Bachelor Degree from Laval University and an M.B.A. from Sherbrooke University. He is a member of the Order of Engineers of Quebec since 1985, and is a certified Project Management Professional (PMP) since 2005.

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Session 4:  Managing a complex supply chain in a competitive environment

  • Suppliers
  • Corporate social responsibility
  • Competitiveness
  • Risk management
  • Manufacturing strategy
  • Integration
  • Performance management
  • Partnership
  • New program execution
  • Globalization
  • Selection process
  • Offsets
  • Engagement
  • Market access.

Nancy Barber
Senior Director, Supply Chain, Development Programs

Nancy Barber was appointed to her current position as Senior Director of Supply Chain, Development Programs, Bombardier Aerospace in July 2014.

As part of Bombardier’s mandate for flawless execution, Ms. Barber leads the Supply Chain team responsible for the Supply Chain activities related to governance and risk management for new programs. Her responsibilities also include support to the Bombardier Flight Test Centre (BFTC) for all flight test programs, ownership of fly-by-wire systems for the CSeries, Global 7000 and Global 8000 programs, support to the Aircraft Portfolio Strategy Board (APSB) process and Supply Chain management of derivative programs.

Boasting a 15-year career with Bombardier Aerospace, Ms. Barber has held several key roles with Bombardier Aerospace, including production, quality, customer delivery centre, and In-Service Supplier Management. Previous to her current role, she held the position of Director, Supply Chain, CSeries Program working with Bombardier Aerospace’s major suppliers to ensure program execution. .

Ms. Barber graduated from the University of Waterloo with an Honors Bachelor of Arts and is published in the Journal of Sport Management.

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Session 5:  Operational Excellence in Aerospace

  • Introduction to operational excellence in aerospace.
  • Examples of Bombardier Achieving Excellence Systems (AES).
  • Developing a system structure.
  • Balance scorecard. 
  • Training and culture.
  • Integrating the different tools in daily continuous improvement journey: PDCA, 5S, VSM, Root cause analysis, Visual Management, Andon, Kanban, TPM.
  • Sustaining business alignment and governance.

Normand Sawyer
Director, Achieving Excellence System

Mr. Sawyer is Director for the Bombardier Aerospace Integrated Continuous Improvement System AES (Achieving Excellence System). In this role, he supports the deployment of AES practices in New Aircraft Programs C-Series, Learjet 85 and Global 7000-8000.

Normand is a senior operational excellence expert, with a proven track record optimizing operational performance in collaboration with leadership teams focused on improving key performance indicators, in both manufacturing and business process environments.

He joined Bombardier Aerospace in 2013 from Axella Consulting, where he developed continuous improvement solutions to help customers optimize their operations and accelerate their growth. Previously, he had worked with Pratt & Whitney Canada, where he was global manager, ACE program.

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