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Problems with Information Technology Services (ITS)

Over the last 24 hours we have experienced problems with most of our IT systems, including email and Minerva, among others.

Classified as : Staff, Faculty, External, Students
Published on : 19 Sep 2008

myMcGill portal experiencing problems

There is currently a problem with the myMcGill portal. The portal support team is working to resolve the issue. Check back here for further updates.

Classified as : Staff, Faculty, External, Students
Published on : 19 Sep 2008

Student email functioning properly

Problems reported earlier with student email appear to be resolved.

Classified as : Staff, Faculty, External, Students
Published on : 19 Sep 2008

Some student email on Exchange server unavailable

There is currently a problem with some student email on the Exchange server. We are working on this problem and hope to have it resolved shortly.

Classified as : Staff, Faculty, External, Students
Published on : 19 Sep 2008

Some IT services unavailable

Many IT services are currently unavailable. We are working on restoring these services and apologize for any inconvenience.

Classified as : Staff, Faculty, External, Students
Published on : 18 Sep 2008

CallCenter , KB and other services not available

Due to a power transfer, some services such as the ICS CallCenter and Knowledge Base are not available this morining.

Classified as : Staff, Faculty, External, Students
Published on : 18 Sep 2008

myMcGill downtime tomorrow

myMcGill portal will be unavailable tomorrow Thursday, September 18, 2008, starting at 6:45 am and lasting around 30 minutes.

Classified as : Staff, Faculty, External, Students
Published on : 17 Sep 2008

Telephone problem at Macdonald campus resolved

Telephony service at Macdonald campus has been restored. NCS apologizes for the inconveniences caused by this outage.

Classified as : Staff, Faculty, External, Students
Published on : 15 Sep 2008

myMcGill downtime tomorrow

myMcGill portal will be unavailable tomorrow Tuesday (September 16, 2008) starting at 8:15 am and lasting around 30 minutes.

Classified as : Staff, Faculty, External, Students
Published on : 15 Sep 2008

myMcGill portal experiencing problems

There is currently a problem with the myMcGill portal. The portal support team is working to resolve the issue. Check back here for further updates.

Classified as : Staff, Faculty, External, Students
Published on : 12 Sep 2008

IT Security Alert: Beware of email containing virus executable

There is a virus .EXE file being sent in email messages containing the Subject: "RE: A report on radiation contamination of Canada". Messages with this subject are now being quarantined by McGill Anti-Spam system. In addition the virus .exe file is being stripped out. However, all users should be careful never to open any ZIP or EXE files attached to emails from unknown senders.

Classified as : Staff, Faculty, External, Students
Published on : 10 Sep 2008

myMcGill portal experiencing problems

There is currently a problem with the myMcGill portal. The portal support team is working to resolve the issue. Check back here for further updates.

Classified as : Staff, Faculty, External, Students
Published on : 10 Sep 2008

Email migration to Exchange Server 2007

Throughout the month of September McGill Student email accounts will be migrated from Exchange Server 2003 to Exchange Server 2007. If your mailbox is migrated, you will notice a slight change in the user interface when you access your email, but no loss of functionality. There will be a very brief downtime of approximately 5 minutes during this upgrade.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 09 Sep 2008

Buyback of used textbooks starts August 25

Students can sell their used textbooks for cash at the McGill Bookstore on Monday to Friday from August 25 to September 12. Buyback hours are from 10am to 5pm. Click on "Cash for Books" at the Bookstore website to see if the Bookstore wants your particular book.

Classified as : Staff, Faculty, External, Students
Published on : 07 Aug 2008

Faculty of Law now using myFuture

Beginning on Monday, July 21, 2008 the Faculty of Law Career Development Office will be using the myFuture career management system to post job listings for McGill students. Employers can also use this site to post job opportunities. Click https://law.myfuture.mcgill.ca to enter the site. For information about the myFuture service, see the description in the IT Knowledge Base.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 21 Jul 2008