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Select Entourage users experiencing issues with Exchange email

Some staff members using Entourage to access their McGill Exchange email server may be unable to synchronize their email. If affected, users will have to access their email through Outlook Web Access (OWA). Functionality will be restored as of 11pm this evening, and we apologize for any inconvenience this may cause.

Classified as : Staff, Faculty, External, Students
Published on : 30 Apr 2009

Wireless authentication problems for REZ wireless users

Wireless users in REZ cannot log into the wireless network.

Classified as : Staff, Faculty, External, Students
Published on : 30 Apr 2009

Telephone outage in tne New Music area

We are currently experiencing telephone problems in the New Music area.

Classified as : Staff, Faculty, External, Students
Published on : 30 Apr 2009

Problems with myMcGill portal

Some users may be experiencing errors within the myMcGill portal. Error messages include "session expired" and "no valid session active" in lieu of portlet links. Signing in several times in a row may resolve the issue. We are currently working to resolve this issue and apologize for the inconvenience. In the meantime, alternative links to services are available.

Classified as : Staff, Faculty, External, Students
Published on : 21 Apr 2009

Problems signing into myMcGill portal

There are currently intermittent problems signing into the myMcGill portal. You may receive an error message that you have entered an incorrect Username or Password, even though you entered them correctly. Please try to sign in again (you may need to do this 3 or 4 times). It should work eventually. We are currently working to resolve this issue and apologize for the inconvenience.

Classified as : Staff, Faculty, External, Students
Published on : 06 Apr 2009

myMcGill portal upgrade

IT Services has put in place a new high-availability myMcGill portal. Using a more robust server architecture, the myMcGill portal should experience fewer down times during peak periods of heavy traffic.

Classified as : Staff, Faculty, External, Students
Published on : 03 Apr 2009

Problems with email sent to external addresses

Email sent to external recipients between March 27 and April 1 had improper "Reply to" addresses.

Classified as : Staff, Faculty, External, Students
Published on : 01 Apr 2009

myMcGill portal upgrade complete

IT Services has put in place a new high-availability myMcGill portal.

Classified as : Staff, Faculty, External, Students
Published on : 31 Mar 2009

Exchange email experiencing intermittent downtime

The McGill Exchange email server is currently experiencing some technical issues. As a result, access to email will be intermittent. Technicians are working to resolve the issue as quickly as possible, and we apologize for any inconvenience this may cause.

Classified as : Staff, Faculty, External, Students
Published on : 31 Mar 2009

myMcGill portal upgrade this evening

Later today, IT Services will put in place a new high-availability myMcGill portal.

Classified as : Staff, Faculty, External, Students
Published on : 31 Mar 2009

IT Security Alert: Beware of CONFICKER.C worm

The latest variant of the "Conficker" worm, known as Conficker.C, is set to be activated on April 1, 2009. This worm can allegedly stop prevention processes that will attempt to detect and/or clean the exploit. See the full IT Announcement for tips on preventing infection.

Classified as : Staff, Faculty, External, Students
Published on : 27 Mar 2009

Earth Hour

Small steps help. Saturday, March 28, from 8:30 p.m. to 9:30 p.m. will be Earth Hour.

Classified as : Staff, Faculty, External, Students
Published on : 27 Mar 2009

Celebrating Earth Hour Worldwide

From 8:30 to 9:30 p.m. on Saturday, March 28, sustainability-conscious people around the world will turn off their lights in recognition of Earth Hour. We encourage you to join us in this gestureof solidarity and of concern for the protection of resources that are both fragile and scarce.

Classified as : Staff, Faculty, External, Students
Published on : 27 Mar 2009

Details on myMcGill portal upgrade on March 31

On March 31, IT Services will put in place a new high-availability myMcGill portal.

Classified as : Staff, Faculty, External, Students
Published on : 27 Mar 2009

Upgrade to myMcGill portal on March 31

On March 31, IT Services will put in place a new high-availability myMcGill portal.

Classified as : Staff, Faculty, External, Students
Published on : 25 Mar 2009