Emails sent from web pop-up forms on Sept 1 and 2 were undelivered. From approximately 11:30 am Sept. 1 to 4:30 pm Sept 2, emails sent using the spam-protected email form from many McGill web pages were not delivered, due to a technical problem. See the full message for details.
Macdonald Campus is currently experiencing a power outage and loss of wired network connectivity. Hydro Quebec technicians are working on the issue, and estimate that the power will be restored by 8:00 pm tonight. We apologise for the inconvenience.
Did you know McGill's IT Customer Services offers free workshops and walk-in clinics? Connectivity@McGill walk-in support: Bring your laptop and get connected to McGill's online resources -- no registration necessary. iCare Computing Safety Clinic: Learn how to protect your computer from viruses and other threats, install McGill's free antivirus software.
Dear Members of the McGill Community, I write to inform you that Ms. Sylvia Franke, McGill’s Chief Information Officer (CIO), has decided to leave the University effective 31 December 2009 in order to pursue new opportunities in higher education administration.
Around noon on Tuesday, August 11, a gas main was inadvertently ruptured in the course of construction work near the corner of University and Sherbrooke Streets. The pipe was sealed within an hour and people were shortly thereafter allowed to proceed back into the affected buildings. The emergency situation is over.
As of Friday, July 24, McGill Webmail (https://webmail.mcgill.ca) has been decommissioned. To access your email online, use Outlook Web Access (OWA) instead. OWA provides greater functionality, including access to additional features such as Calendar and Tasks. More details on Outlook Web Access login options and features are available in the IT Knowledge Base.
Server maintenance operations are scheduled for August 2, 2009 starting at 10:00 pm and lasting approximately 2 hours. During this time several departmental shares (network file storage locations) will be inaccessible. See the full announcement for details.
We are pleased to announce that Xerox Canada has been selected to provide a print management solution for McGill University. The first phase of this solution, scheduled for the month of August, involves replacing the current Canon departmental copier fleet with Xerox’s multifunctional devices (MFDS). Detailed information regarding the upcoming installation of these devices will follow.
Some staff members using mapped drives (deptshares) on their office computers may be unable to see or access them. If affected, users will have to reboot their computer. We apologize for any inconvenience this may cause.
Due to scheduled maintenance, wireless access will be unavailable in Residences beginning on Tuesday, July 28, 2009 at 6:00 am, and lasting approximately 10 minutes.
Due to scheduled maintenance, the myMcGill portal will be unavailable on Monday, July 20, from 5:30pm to approximately 9:30 pm. In the meantime, alternate links to services are available.