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Power and network outage on Macdonald Campus

Macdonald Campus is currently experiencing a power outage and loss of wired network connectivity. Hydro Quebec technicians are working on the issue, and estimate that the power will be restored by 8:00 pm tonight. We apologise for the inconvenience.

Classified as : Staff, Faculty, External, Students
Published on : 31 Aug 2009

Free iCare computing workshops for new students and staff

Did you know McGill's IT Customer Services offers free workshops and walk-in clinics? Connectivity@McGill walk-in support: Bring your laptop and get connected to McGill's online resources -- no registration necessary. iCare Computing Safety Clinic: Learn how to protect your computer from viruses and other threats, install McGill's free antivirus software.

Classified as : Staff, Faculty, External, Students
Published on : 25 Aug 2009

Resignation of CIO Sylvia Franke

Dear Members of the McGill Community, I write to inform you that Ms. Sylvia Franke, McGill’s Chief Information Officer (CIO), has decided to leave the University effective 31 December 2009 in order to pursue new opportunities in higher education administration.

Classified as : Staff, Faculty, External, Students
Published on : 25 Aug 2009

Exchange email problem: resolution and follow-up

Exchange email problem for Outlook client users has been resolved. See full announcement for details.

Classified as : Staff, Faculty, External, Students
Published on : 24 Aug 2009

Exchange email: slowdown and error messages to users

Problems reported with Exchange server causing slowdowns and error messages.

Classified as : Staff, Faculty, External, Students
Published on : 20 Aug 2009

Lecture Recordings and Mediasite catalog unavailable on Friday, August 21

There will be no access to the Mediasite Live catalog or to Lecture Recordings on Friday, August 21.

Classified as : Staff, Faculty, External, Students
Published on : 19 Aug 2009

Gas main emergency is over

Around noon on Tuesday, August 11, a gas main was inadvertently ruptured in the course of construction work near the corner of University and Sherbrooke Streets. The pipe was sealed within an hour and people were shortly thereafter allowed to proceed back into the affected buildings. The emergency situation is over.

Classified as : Staff, Faculty, External, Students
Published on : 11 Aug 2009

Critical update for Microsoft's Internet Explorer (IE) browser

Microsoft has released a non-scheduled security update for a critical vulnerability in the Internet Explorer (IE) browser.

Classified as : Staff, Faculty, External, Students
Published on : 30 Jul 2009

Webmail has been decommissioned

As of Friday, July 24, McGill Webmail (https://webmail.mcgill.ca) has been decommissioned. To access your email online, use Outlook Web Access (OWA) instead. OWA provides greater functionality, including access to additional features such as Calendar and Tasks. More details on Outlook Web Access login options and features are available in the IT Knowledge Base.

Classified as : Staff, Faculty, External, Students
Published on : 30 Jul 2009

Server maintenance on August 2, 10:00 pm to midnight

Server maintenance operations are scheduled for August 2, 2009 starting at 10:00 pm and lasting approximately 2 hours. During this time several departmental shares (network file storage locations) will be inaccessible. See the full announcement for details.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 30 Jul 2009

Campus Printing Project - coming to a building near you!

We are pleased to announce that Xerox Canada has been selected to provide a print management solution for McGill University. The first phase of this solution, scheduled for the month of August, involves replacing the current Canon departmental copier fleet with Xerox’s multifunctional devices (MFDS). Detailed information regarding the upcoming installation of these devices will follow.

Classified as : Staff, Faculty, External, Students
Published on : 29 Jul 2009

Select users experiencing missing Mapped Drives (Deptshares)

Some staff members using mapped drives (deptshares) on their office computers may be unable to see or access them. If affected, users will have to reboot their computer. We apologize for any inconvenience this may cause.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 28 Jul 2009

Scheduled wireless downtime in Residences, Tuesday, July 28

Due to scheduled maintenance, wireless access will be unavailable in Residences beginning on Tuesday, July 28, 2009 at 6:00 am, and lasting approximately 10 minutes.

Classified as : Staff, Faculty, External, Students
Published on : 27 Jul 2009

Scheduled myMcGill portal maintenance, Monday, July 20

Due to scheduled maintenance, the myMcGill portal will be unavailable on Monday, July 20, from 5:30pm to approximately 9:30 pm. In the meantime, alternate links to services are available.

Classified as : Staff, Faculty, External, Students
Published on : 16 Jul 2009

Scheduled Minerva/INB maintenance, July 22-23

Due to scheduled maintenance, Minerva and INB (Banner) will be unavailable on Wednesday, July 22, starting at 10pm. It should be available on Thursday, July 23, as of 1am.

Classified as : Staff, Faculty, External, Students
Published on : 16 Jul 2009