The network problem that occurred between 12:00 and 12:05 has now been resolved. The problem was due to a crash on one of the nodes. The cause of the problem is being investigated.
Due to technical problems with one of our servers, users may have experienced problems connecting to the McGill network early this Monday afternoon, February 5, between 13h00 and 14h00. The source of the problem has been identified and resolved, and network connectivity has since been functioning normally.
Due to technical problems on a central file server (FS1 cluster), users may have experienced problems accessing very large files (e.g., greater than 50 MB) the morning of January 31, from 08h15 to 09h45. In addition, some departmental folders were not accessible that morning from 07h15 to 07h45. The source of the problem has been identified and resolved, and central file services have since been functioning normally.
Please note that during an effort to improve our anti-spam services, some users may have seen an increase in spam email in their inboxes from yesterday, January 23, at 11h00 to this morning, January 24, at 10h00. The source of the problem has been identified and resolved, and anti-spam services have since been functioning normally. McGill NCS apologizes for the inconvenience caused.
Due to technical problems on a central file server (FS1 cluster), users may have experienced problems accessing central files as well as printing today from 13h45 to 15h15. Full service has since been restored and measures are being taken to prevent similar problems from happening again. We apologize for the inconvenience this may have caused.
Student mailboxes on the Exchange server have been increased from 100 MB to 200 MB! If you are a student currently using a PO-BOX mailbox you can request that it be migrated to Exchange by submitting an "Email migration request form." Please note that there are plans to decommission the PO-BOX mail server in the near future.
As part of a movement toward standardizing logins into McGill online services and IT systems, as of Thursday, January 18, 2007, please use your McGill Username and McGill Password to log into the wireless network as indicated on the login screen. The Unique Login ID (first.last) will no longer be accepted as of this date.
When the University web portal (myMcGill) experiences short interruptions of service, you can access some services directly at the following links: