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Emergency file server reboot at 15:15 today

Due to a problematic server, the system will be rebooted at 15:15 today. If you are working on files on the network, please save your work before the reboot.

Classified as : Staff, Faculty, External, Students
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Published on : 24 Jul 2006

Burnside Hall Data Centre major UPS inspection - 10 pm, July 22 - 2 am, July 23

We are planning to have a major inspection on the two Powerware 160 UPSs in the NCS computer room. To perform the inspection, each unit is taken offline and power is provided at that point only by Hydro-Québec. The movement of the units offline is done without any interruption in electricity, hence will not affect any servers or central systems housed in our computer room. The inspection takes about 2 hours per unit. We have done these inspections yearly for the last six years and the operation will be performed by our UPS supplier. Although the risk is low, any Hydro problems during the inspection may affect the servers and major services housed in our computer room. Following Facilities Management advice, we will have the building generator on standby to kick in should we encounter problems with Hydro. This might cause reboots of some servers and temporary interruptions of service. Please contact the NCS operations supervisor at opsupv.ncs@mcgill.ca or at 398-3690 if you have any questions about this work.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 18 Jul 2006

Exchange server unavailable due to maintenance

The Exchange server will be unavailable on Wednesday, July 12, from 06h00 for approximately 1 hour, due to maintenance.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 11 Jul 2006

Exchange email unavailable Saturday evening

Please note that the Exchange mail server will be unavailable on Saturday, July 1, from 10 pm to 11 pm, due to maintenance. Incoming messages will be queued and delivered once the system is back up.

Classified as : Staff, Faculty, External, Students
Published on : 28 Jun 2006

Voice and data service unavailable next Wednesday & Thursday nights

Please note that telephone service and/or network connectivity will be unavailable in several buildings from Wednesday, June 14, at 17h00 to Thursday, June 15, at 05h00, and from Thursday, June 15, at 17h00 to Friday, June 16, at 05h00, due to construction in the McIntyre Garage.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 09 Jun 2006

CallPilot problem

We are currently experiencing a problem with CallPilot.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 06 Jun 2006

Network and power problems

Due to the storm yesterday some McGill buildings are experiencing power, Internet and telephone problems.

Classified as : Staff, Faculty, External, Students
Published on : 01 Jun 2006

Anti-Spam Quarantine Web site unavailable Wednesday morning

Please note that the Anti-Spam Quarantine Web site (http://yourspam.mcgill.ca) will be unavailable on Wednesday, May 31, from 7:30 am to 8:00 am, due to maintenance. Email delivery is not affected and will continue to function.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 29 May 2006

CallPilot service unavailable Tuesday morning

Please note that the CallPilot voice messaging system will experience some service interruptions on Tuesday, May 30, from 7:30 am to 8:00 am, due to maintenance.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 26 May 2006

PO-BOX server restored

Email service for students on the PO-BOX server is now restored.

Classified as : Staff, Faculty, External, Students
Published on : 18 May 2006

Exchange email unavailable Monday morning

Please note that the Exchange mail server will be unavailable on Monday, May 22, from 6 am to 8 am, due to maintenance. Incoming messages will be queued and delivered once the system is back up.

Classified as : Staff, Faculty, External, Students
Published on : 18 May 2006

Aleph unavailable Saturday overnight

Please note that the Aleph integrated library system will be unavailable from Saturday, May 20, at 10 pm to Sunday, May 21, at 7 am, due to maintenance.

Classified as : Staff, Faculty, External, Students
Published on : 18 May 2006

Emergency reboot to resolve Network File Server problem

To resolve the Windows file server problem, the system will be brought down at 11:15 am for approximately 5 minutes. During this time you will not be able to access your files on the network drives. Make sure you save your network files before 11:15. We apologize for the inconvenience.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 17 May 2006

Network File Server problem

We are experiencing intermittent file server problems. Users may be unable to access large files on their network drive. We will update you when new information is available.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 17 May 2006

My CallPilot service unavailable Friday morning

Please note that the My CallPilot unified messaging service (http://mycallpilot.mcgill.ca) will be unavailable on Friday, May 19, from 8:00 am to 9:30 am, due to an upgrade. The CallPilot voice messaging system is not affected and will continue to function.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 17 May 2006