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EVault upgrade Thursday, Oct. 11, 6:00 am - 8:00 am

The EVault central email storage service will be upgraded and will be unavailable on Thursday, Oct. 11, between 6:00 am and 8:00 am. Exchange (email) may also experience short interruptions during this period.

Classified as : Staff, Faculty, External, Students
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Published on : 10 Oct 2007

Important: October 10, 2007 - POP & IMAP Exchange users will need to enable SSL on their email clients

On October 10, 2007, Network and Communications Services (NCS) will implement a security measure so that external POP/IMAP connections will require the Secure Sockets Layer (SSL) to be enabled.

Classified as : Staff, Faculty, External, Students
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Published on : 09 Oct 2007

Power restored to Meakins-Christie

Power has been restored to the Meakins-Christie building (2636 St. Urbain), after a power shut-down by Hydro-Québec this morning. Network connections in the building should be back to normal.

Classified as : Staff, Faculty, External, Students
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Published on : 04 Oct 2007

Power outage at Meakins-Christie - network connections down

Hydro-Québec has turned off power to the Meakins-Christie building (2636 St. Urbain), which is linked to the Montreal Chest Clinic. As a result, all network connections from that building are down. Hydro-Québec estimates that the power should be restored by 12:30 pm today (Oct. 4). However, network connections may not be available immediately. Updated information will be posted as soon as it is available.

Classified as : Staff, Faculty, External, Students
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Published on : 04 Oct 2007

Accessing Exchange via OWA is problematic

There is currently a problem with access to Exchange via Outlook Web Access (OWA) or as an IMAP client.

Classified as : Staff, Faculty, External, Students
Published on : 02 Oct 2007

Exchange email problems

There has been a problem with the Exchange server since 6:00 a.m. this morning.

Classified as : Staff, Faculty, External, Students
Published on : 02 Oct 2007

Exchange2vs1 RPC/HTTPS may not be working

Outlook users who are not connected to McGill's network may be experiencing problems with Exchange.

Classified as : Staff, Faculty, External, Students
Published on : 28 Sep 2007

Network switches rebooted - resulted in server downtime

On Thursday, at around 11:30 am, we encountered a problem with some of our network switches, which are connected to several central servers. When the switches were rebooted, connectivity to the servers was lost, and this may have prevented some users from accessing their emails and network files. The servers and their associated services were restored to normal by 12:15 pm. We apologize for any inconvenience you may have experienced.

Classified as : Staff, Faculty, External, Students
Published on : 20 Sep 2007

Solin Hall and MUHC back online

Network connections from Solin Hall and the MUHC were interrupted earlier today due to a minor landslide, which broke a fibre cable link just outside the McIntyre Medical Building. Network crews were able to restore service by 3:00 pm the same day.

Classified as : Staff, Faculty, External, Students
Published on : 17 Sep 2007

Network connectivity problems at Solin Hall and the MUHC

There are network connectivity problems in Solin Hall and the MUHC due to a minor landslide outside the McIntyre Medical Building, resulting in a fibre cable break. Connectivity should be restored later this afternoon. We will update you as more details become available.

Classified as : Staff, Faculty, External, Students
Published on : 17 Sep 2007

LISTSERV availability intermittent this Saturday

LISTSERV availability will be intermittent on Saturday, September 1, 2007, between 11h00 and 14h00, due to an upgrade. During this period, email posted to lists will be temporarily held and distributed upon the completion of the upgrade. NCS apologizes for any inconvenience this may cause.

Classified as : Staff, Faculty, External, Students
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Published on : 30 Aug 2007

myMcGill portal unavailable

myMcGill will be unavailable for approximately 15 minutes this morning starting at 08h30 due to maintenance.

Classified as : Staff, Faculty, External, Students
Published on : 28 Aug 2007

Telephone service disruption this Saturday

The McGill telephone service will be interrupted this Saturday, August 25.

Classified as : Staff, Faculty, External, Students
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Published on : 24 Aug 2007

Telephone system problem

There was a telephone system problem on Saturday, August 18. The system was completely down for a period of about 60 minutes from 12:30 to 13:30.

Classified as : Staff, Faculty, External, Students
Published on : 20 Aug 2007

Anti-Spam Quarantine website unavailable on August 16

Please note that the Anti-Spam Quarantine website (http://yourspam.mcgill.ca) will be unavailable on Thursday, August 16, 2007 (tomorrow), from 06h00 to 06h30, due to maintenance. Email delivery and quarantining are not affected and will continue to function.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 15 Aug 2007