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File and Printer server in Faculty of Management now working

The File and Printer server in the Faculty of Management that was down earlier today is working now. Users who are still having problems printing should log out and back on to the server.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 15 Mar 2005

File and Printer server down in the Faculty of Management

The File and Printer server in the Faculty of Management is currently down. Users cannot access their files on the I: drive and cannot print. We will update you as more information becomes available.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 15 Mar 2005

Notice of change to Banner Proxy server

NCS IST Security will OPEN restrictions currently set on the Banner Proxy Server (Windows) on Tuesday, February 22, at 08h30. The change is being performed to resolve an intermittent slow connectivity problem that is being experienced by some NetWare clients who use Banner. Although we do not anticipate any problems as a result of the change, ICS Customer Support has been notified and are prepared to report any abnormalities to NCS.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 18 Feb 2005

Mydoom mass mailing worm affecting McGill email system

The W32.Mydoom.AX@mm worm is spreading through the McGill email system.

Classified as : Staff, Faculty, External, Students
Published on : 17 Feb 2005

Telephone scam - You have won a trip to Florida

Please be advised of the telephone scam about winning a trip to Florida. This is a scam and you have not won a trip. Pressing "9", as suggested, will generate a long distance charge on your telephone. McGill Network and Communications Services reported the automated call to Bell Canada this morning.

Classified as : Staff, Faculty, External, Students
Published on : 15 Feb 2005

Reggie and WebTools unavailability - Feb. 19, 2005

Please note that the Reggie IT service account manager will be unavailable on Saturday, February 19, 2005 from 09h00 to 17h00 due to an upgrade. Affected functions include changing passwords, as well as viewing and/or changing account information, payment information, email address information and UEA redirection. VPN, DAS and wireless access may experience intermittent authentication errors -- please try reconnecting after a short wait should this occur. All other functions including email access should remain intact. CFI WebTools and other Web services such as Elms, Drama and the Guest Network Account creation program will also be unavailable during this period. During the weekend, any persistent and urgent problems should be reported to 514-398-3699.

Classified as : Staff, Faculty, External, Students
Published on : 14 Feb 2005

McGill telephone system experiencing technical difficulties

Some of the main telephone numbers are not working due to a technical problem with the McGill telephone system. We are working on resolving this problem.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 08 Feb 2005

Email problem of 06FEB05 resolved

Due to a system problem, approximately one quarter of incoming and outgoing email messages were returned to senders today between 11:10 am and 11:50 am. The problem has since been resolved and email delivery is back to normal.

Classified as : Staff, Faculty, External, Students
Published on : 07 Feb 2005

Reminder - Worf (Novell NetWare) public domain server decommissioning

As part of the overall university initiative to phase out NetWare file and print services, all services currently provided by WORF (public domain NetWare server) will be migrated to a Windows environment or eliminated no later than Friday, January 14, 2005.

Classified as : Staff, Faculty, External, Students
Published on : 12 Jan 2005

Macdonald campus Internet and telephone service will run on bypass route

Internet and telephone service has been restored to Macdonald campus. Hydro-Québec, Bell Canada and RISQ created a temporary bypass route. Work to migrate back to the regular route will not take place tomorrow as originally stated, but sometime in the future. There is no time frame as to when this will be done.

Classified as : Staff, Faculty, External, Students
Published on : 02 Dec 2004

Macdonald campus Internet and telephone service restored

Internet and telephone service has been restored to Macdonald campus. Hydro-Québec and Bell Canada created a temporary bypass route. A transfer back to the original route to restore full service will be done tomorrow morning. As a result there might be a short downtime to telephone and Internet service at Macdonald campus tomorrow morning between 08h00 and 08h30 for around 10 minutes.

Classified as : Staff, Faculty, External, Students
Published on : 02 Dec 2004

Macdonald campus loses communications due to a fire

Due to a fire in one of Hydro-Québec's substations, communications into and out of Macdonald campus have been affected. Within Macdonald campus, there is full telephone service, and outgoing calls are possible; however, incoming calls are not possible. Internet access is also not possible. NCS is making efforts to resolve Internet connectivity and restore telephone service. Hydro-Québec is working to resolve this problem.

Classified as : Staff, Faculty, External, Students
Published on : 01 Dec 2004

Have you upgraded your Symantec AV at home lately?

All staff using the McGill site license of Symantec antivirus at home are encouraged to upgrade.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 29 Nov 2004

Worf (Novell NetWare) public domain server decommissioning

As part of the overall university initiative to phase out NetWare file and print services, all services currently provided by WORF (public domain NetWare server) will be migrated to a Windows environment or eliminated no later than Friday, January 14, 2005.

Classified as : Staff, Faculty, External, Students
Published on : 18 Nov 2004

CorporateTime (CT) licences will expire at the end of November

CorporateTime (CT) licences will expire at the end of November and will not be renewed. This means that the CT server will be disconnected and access to use of CT will end. For many if not most CT account holders this is not an issue since they have moved from CT to Exchange and the ecalendar features available with Outlook and Outlook Web Access (OWA). If you are one of the few individuals who have yet to move off CT please contact your LAN manager immediately to be scheduled to be moved. Once the licences expire you will lose access to your CT ecalendar information.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 21 Oct 2004