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Voice mail problems resolved

The Call Pilot Voice mail problem that was experienced this morning was fixed around 10:08 a.m.

Classified as : Staff, Faculty, External, Students
Published on : 16 Oct 2007

Voice mail problems - 9:50 a.m.

We are experiencing problems with Call Pilot Voice mail this morning (Tuesday, Oct. 16, 2007). The system will be restarted and should be fully restored later this morning.

Classified as : Staff, Faculty, External, Students
Published on : 16 Oct 2007

EVault upgrade Thursday, Oct. 11, 6:00 am - 8:00 am

The EVault central email storage service will be upgraded and will be unavailable on Thursday, Oct. 11, between 6:00 am and 8:00 am. Exchange (email) may also experience short interruptions during this period.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 10 Oct 2007

Important: October 10, 2007 - POP & IMAP Exchange users will need to enable SSL on their email clients

On October 10, 2007, Network and Communications Services (NCS) will implement a security measure so that external POP/IMAP connections will require the Secure Sockets Layer (SSL) to be enabled.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 09 Oct 2007

Accessing Exchange via OWA is problematic

There is currently a problem with access to Exchange via Outlook Web Access (OWA) or as an IMAP client.

Classified as : Staff, Faculty, External, Students
Published on : 02 Oct 2007

Exchange2vs1 RPC/HTTPS may not be working

Outlook users who are not connected to McGill's network may be experiencing problems with Exchange.

Classified as : Staff, Faculty, External, Students
Published on : 28 Sep 2007

Network switches rebooted - resulted in server downtime

On Thursday, at around 11:30 am, we encountered a problem with some of our network switches, which are connected to several central servers. When the switches were rebooted, connectivity to the servers was lost, and this may have prevented some users from accessing their emails and network files. The servers and their associated services were restored to normal by 12:15 pm. We apologize for any inconvenience you may have experienced.

Classified as : Staff, Faculty, External, Students
Published on : 20 Sep 2007

Solin Hall and MUHC back online

Network connections from Solin Hall and the MUHC were interrupted earlier today due to a minor landslide, which broke a fibre cable link just outside the McIntyre Medical Building. Network crews were able to restore service by 3:00 pm the same day.

Classified as : Staff, Faculty, External, Students
Published on : 17 Sep 2007

Network connectivity problems at Solin Hall and the MUHC

There are network connectivity problems in Solin Hall and the MUHC due to a minor landslide outside the McIntyre Medical Building, resulting in a fibre cable break. Connectivity should be restored later this afternoon. We will update you as more details become available.

Classified as : Staff, Faculty, External, Students
Published on : 17 Sep 2007

myMcGill portal unavailable

myMcGill will be unavailable for approximately 15 minutes this morning starting at 08h30 due to maintenance.

Classified as : Staff, Faculty, External, Students
Published on : 28 Aug 2007

Telephone service disruption this Saturday

The McGill telephone service will be interrupted this Saturday, August 25.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 24 Aug 2007

Telephone system problem

There was a telephone system problem on Saturday, August 18. The system was completely down for a period of about 60 minutes from 12:30 to 13:30.

Classified as : Staff, Faculty, External, Students
Published on : 20 Aug 2007

Anti-Spam Quarantine website unavailable on August 16

Please note that the Anti-Spam Quarantine website (http://yourspam.mcgill.ca) will be unavailable on Thursday, August 16, 2007 (tomorrow), from 06h00 to 06h30, due to maintenance. Email delivery and quarantining are not affected and will continue to function.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 15 Aug 2007

USENET News Service update

McGill no longer has its own news server. We are now using a third party news service called NewsHosting through Bell.

Classified as : Staff, Faculty, External, Students
Published on : 19 Jul 2007

Network file server unavailable July 16, 2007

Installation of the latest security patches from Microsoft and updates to the web server will take place at 7:30 am on Monday, July 16, 2007. This will affect service to the network file server. During this time you may experience intermittent interruptions accessing files on your network drives, including the P: and R: drives.

Classified as : Staff, Faculty, External, Students
Published on : 13 Jul 2007