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Email sent to some sub-domains is being delayed

We are currently experiencing issues trying to send emails to the server responsible for emails to some sub-domains. The issue is not on the McGill server but on the other server's end. There is nothing McGill can do except to continue to try to deliver the email for the standard 5-day period, at which time it will bounce if still undeliverable.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 09 Jan 2008

Support for the PO-BOX email server ENDS on DECEMBER 31, 2007

Support for the PO-BOX server will be ending on December 31, 2007. If you are still using the PO-BOX email server, you need to click "Details" below and follow the steps to migrate to the Exchange server as soon as possible. (You need to do this yourself; it can't be done for you automatically.)

Classified as : Staff, Faculty, External, Students
Published on : 07 Dec 2007

Change to PO-BOX access on Wednesday, Dec. 5, 2007

In preparation for the PO-BOX decommissioning on Dec. 31, 2007, the following changes will occur on Wednesday, Dec. 5, 2007, at 8:30 a.m.

Classified as : Staff, Faculty, External, Students
Published on : 04 Dec 2007

Call Centre problems resolved

Earlier problems with certain phone extensions caused by a network outage at the Mac campus datacentre (affecting the following systems: Accounting and Operations call centres, Wireless, Meridian Mail and other Network and Telephony systems) was resolved around 11:40 a.m.

Classified as : Staff, Faculty, External, Students
Published on : 04 Dec 2007

Power outage at Bronfman - restored

There was a power outage in the Bronfman Building this morning that was restored around 12:40 p.m.

Classified as : Staff, Faculty, External, Students
Published on : 03 Dec 2007

Antispam system update on Saturday, Dec. 8, 6:00 am

The Puremessage antispam system will be updated this Saturday, Dec. 8, at approximately 6:00 am. Consequently, the web user interface (https://yourspam.mcgill.ca) will be unavailable for about 30 minutes.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 03 Dec 2007

Anti-Spam Quarantine glitch

There was a database glitch from Sunday, November 24, until Thursday, November 29, that caused all @mcgill.ca addresses that were not explicitly unsubscribed from the Anti-Spam Quarantine to be subscribed.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 30 Nov 2007

Macdonald campus power outage

Many buildings on Macdonald campus are experiencing a power failure. The problem, which occurred around 6:00 a.m., will be fixed later this morning.

Classified as : Staff, Faculty, External, Students
Published on : 09 Nov 2007

EVault maintenance, Oct. 22 & 23 mornings

EVault central email storage services will be temporarily interrupted for maintenance on Monday and Tuesday mornings. These interruptions should last for a period of 2-3 minutes each. See "Details" for exact schedule.

Classified as : Staff, Faculty, External, Students
Published on : 19 Oct 2007

Return to standard time might affect Outlook users

On November 4, 2007, we will switch back to standard time. Microsoft Outlook users should pay extra attention to meetings and appointments scheduled between October 28 and November 4, 2007.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 19 Oct 2007

Telephone problems at Macdonald campus

We are experiencing some telephone problems at Macdonald campus. Users are reporting that they can't get a dial tone, or are experiencing long delays in conversations, or that their calls have long rings with no answer from the called party. We will update you when more information is available.

Classified as : Staff, Faculty, External, Students
Published on : 19 Oct 2007

Macdonald campus telephone problem fixed

The telephone problem that occurred this morning at around 8:40 a.m. has now been fixed.

Classified as : Staff, Faculty, External, Students
Published on : 19 Oct 2007

Telephone systems fully restored

The telephone system problems experienced earlier today have been corrected and the phone system was fully restored as of 12:15 this afternoon. Thank you for your patience.

Classified as : Staff, Faculty, External, Students
Published on : 16 Oct 2007

Phone service restored to 90 per cent

Earlier problems with the McGill phone system have been resolved and service has been restored to 90 per cent. Some users may still experience a fast busy tone when attempting to make outbound calls. An update will be posted when more information is available.

Classified as : Staff, Faculty, External, Students
Published on : 16 Oct 2007

Phone system problems - no outside calls

We are currently experiencing problems with the McGill telephone system. No outbound calls are allowed at this time. However, calls coming in from outside McGill are working. An update will be posted here when more information is available.

Classified as : Staff, Faculty, External, Students
Published on : 16 Oct 2007