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Anti-Spam Quarantine website "yourspam" unavailable Wednesday morning

Due to maintenance, McGill's Anti-Spam Quarantine website, "yourspam" will be unavailable on Wednesday morning, April 2, 2008 for approximately 90 minutes starting at 7:30 a.m. Email will continue to function properly, including the quarantine functionality, during this scheduled maintenance.

Classified as : Staff, Faculty, External, Students
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Published on : 31 Mar 2008

Some IT services unavailable Friday, April 4

Due to maintenance, several IT services will be unavailable on Friday, April 4, between 7:00 am and 8:00 am. See "Details."

Classified as : Staff, Faculty, External, Students
Category :
Published on : 28 Mar 2008

FYI: Improvements to communications infrastructure on campus, including big savings on long-distance calls

A new contract with TELUS is offering McGill some attractive long-term benefits by permitting increased investment in existing campus infrastructure.

Classified as : Staff, Faculty, External, Students
Published on : 17 Mar 2008

Maintenance on VPN - 6:00 am to 6:10 am this Wednesday and Friday

VPN connectivity may be interrupted due to maintenance scheduled for Wednesday, March 12, and Friday, March 14, between 6:00 am and 6:10 am. If your VPN connection is dropped simply reconnect.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 11 Mar 2008

Anti-Spam Quarantine Digest: Email addresses ending in @mcgill.ca will be subscribed on Friday, March 14

As you may know, beginning on February 20, 2008 McGill staff email addresses ending in @mcgill.ca were automatically opted into the McGill Anti-Spam Quarantine system (with the exception of those who had already opted out intentionally). However, subscription to the Quarantine Digest was not done at that time. Faculty and staff who were automatically opted-in will now also be subscribed to receive the digest email on Friday, March 14. The digest email will be delivered once a day, only if messages have been quarantined since the last digest.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 11 Mar 2008

Problems with ELF Server (Email for Alumni)

The Email for LiFe (ELF) server is currently experiencing problems. Our technicians are looking into it and the service should return to normal within 15 minutes.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 28 Feb 2008

Warning: Scam email phishing for your personal information - Please delete immediately.

Warning: Scam email phishing for your personal information: Please delete immediately. Please note that an email asking for personal information such as McGill Username and Password, and possibly your Date of Birth, has been sent to many users. It may also threaten to delete one of your McGill accounts if you do not reply with the information. This email does NOT come from a McGill source -- it is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you receive this email, please delete it immediately. If you have already replied to this email and sent your personal information, you need to reset your McGill Password and Minerva PIN (and any other passwords that relate to your Date of Birth) as soon as possible. Instructions for changing your McGill Password and Minerva PIN can be found in the McGill IT Knowledge Base and also by clicking HELP on the Minerva Login screen.

Classified as : Staff, Faculty, External, Students
Published on : 28 Feb 2008

Ability to Change McGill Password unavailable Friday, Feb. 22, 10:00 pm, to Saturday, Feb. 23, 8:00 pm

Please note that the Change McGill Password feature will be disabled in the myMcGill portal and Minerva Personal menu from Friday, February 22, 10:00 pm, until Saturday, February 23, 8:00 pm, due to system maintenance. We apologize for this inconvenience.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 21 Feb 2008

Telephone system maintenance scheduled for the weekend

Please be advised that on Saturday, February 23, 2008, NCS will be performing some maintenance on the telephone system affecting all campus. The maintenance will occur between Saturday, February 23, 8:00 am, and Sunday, February 24, 12:00 am. During this period only the phones connected to the emergency telephone system and those from the MNI/MNH will be fully operational.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 21 Feb 2008

Anti-Spam Quarantine System has been implemented for McGill staff

As of Feb. 20, 2008, most McGill staff email addresses ending in @mcgill.ca have been automatically opted into the McGill Anti-Spam Quarantine system, and users have been subscribed to receive the daily quarantine digest. Note that if you previously opted out of the Quarantine system, you were NOT affected by this change. See "Details" for more information.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 20 Feb 2008

Problems with student "P" drive

Access to the student personal drive ("P" drive) is currently unavailable.

Classified as : Staff, Faculty, External, Students
Published on : 13 Feb 2008

Telephone problem at Macdonald campus

There is currently a telephone problem at MAC campus -- no one can make or receive calls. Representatives from Network and Communications Services (NCS) are looking into the issue. Check this site for updates.

Classified as : Staff, Faculty, External, Students
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Published on : 12 Feb 2008

Update to Anti-Spam quarantine method email blocking

The earlier problem with email not being blocked by the anti-spam quarantine method has now been resolved. To ensure your messages are blocked, you might have to update your cookies before you access yourspam.mcgill.ca.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 08 Feb 2008

Anti-spam quarantined website (yourspam.mcgill.ca) not blocking email

We are experiencing an issue with the anti-spam quarantine website yourspam.mcgill.ca. There are no blocked email messages, possibly due to a corrupt index. Technical experts are working on resolving this problem.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 08 Feb 2008

All IMAP and POP email clients now require SSL (Secure Sockets Layer)

As of February 1, all email clients that are configured to use IMAP or POP (Outlook Express, Eudora, Entourage, etc.) to access McGill email must be using Secure Sockets Layer (SSL). If you have not yet done so, please configure your email client to support SSL by following the instructions in the IT Knowledge Base article "Configure your email client to access McGill Exchange." Click on "More information" for a direct link to the instructions.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 07 Feb 2008