Desautels Faculty of Management

30May2018

Elevate your power and impact to build cooperation and get results
 

Do you have a clear goal in mind, but seek the right tools and techniques to persuade others, gain buy-in and achieve your goal in a non-aggressive and ethical way? This high-energy seminar offers you practical approaches to gain support for your ideas, network with those around you and initiate positive change up, down and across your organization.

Classified as: seminar, training, Montreal, management, Executive Education, McGill Executive Institute
7Jun2018

Best practices for an outstanding customer service
 

Dealing with people effectively is not always an easy task. Yet employees on the front lines are often the first—and the largest—factor in how customers see your business, as well as in your business’s long-term success.

Discover untapped opportunities and develop strong customer skills using simple and effective ways to deal with clients—even demanding ones. The end goal is to provide you with the tools you need to foster an authentic bond with all your customers.

Classified as: customer service, training, Executive Education, McGill Executive Institute, seminar, management, Montreal
11Oct2018
to
13Oct2018

Save the date! Desautels alumni with degree years ending in 3 and 8 are invited to gather at Homecoming on October 11-13, 2018.

We invite you to share your Homecoming 2018 story with the Desautels community. Because so many stories started here...

Classified as: Homecoming

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