IT Services

After March 31, 2016 there will be a change on the Virtual Private Network, which will require version 4.1 or higher of the Cisco AnyConnect client software on Windows, Mac OS v10.8 and higher, and mobile devices. For those using Mac OS v10.7 or earlier, please contact the IT Service Desk; you will need to use the L2TP over IPSec security protocol.

Before March 31

If you have an old version of the Cisco AnyConnect client (you have connected to VPN in the past, but not recently):

Classified as: Virtual Private Network (VPN), Cisco AnyConnect
Category:
Published on: 22 Mar 2016

A series of fraudulent emails containing malware attachments have been reported that use a different variations of a subject related to an order/invoice, for example "Invoice <random set of numbers>", "Order Status #xxxxxxx" or "Notification from XXXX". A sample of one of the emails is shown below.

Classified as: malware, phishing, trojans, CryptoLocker, email scams
Category:
Published on: 21 Mar 2016

A phishing email has been reported with the subject "Confirmation #<some random set of numbers>". It urges the recipient to open a possibly malicious attachment. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 18 Mar 2016

A phishing email has been reported with the subject "Web Email Interface Notice". It urges the recipient to click a link and then enter email and password details. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 17 Mar 2016

A phishing email has been reported with the subject "Compromised McGill Username and McGill Password". It urges the recipient to click a link to unlock their account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 9 Mar 2016

As of March 2016, IT Services has made the Skype Federation feature available to members of the McGill community. This feature allows you to add people to your Skype for Business contact list even if they are using regular Skype.

Classified as: Instant Messaging, Lync, Skype for Business, web conferencing
Category:
Published on: 8 Mar 2016

A phishing email has been reported with the subject "WELCOME TO MCGILL UNIVERSITY - ONLINE SERVICES". It urges the recipient to click a link to upgrade their email account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 29 Feb 2016

A phishing email has been reported with the subject "Compromised Account". It is signed from McGill's Information Security (InfoSec) team, and urges the recipient to fill out a form to unlock their account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 23 Feb 2016

This spring, McGill University will be upgrading Banner, the University’s enterprise repository of data for administrative systems, including Student Records, Human Resources, Finance and Student Aid.

Starting at noon on Friday, April 1
Ending at noon on Tuesday, April 5

Banner and Minerva will be unavailable during this period, and several major services including:

Classified as: Banner (INB), Minerva, imaging, Application Xtender
Published on: 15 Feb 2016

If you currently use External Learning Tools (ELT) to integrate an application within myCourses, or are interested in integrating third-party applications in the future, please read on.

Classified as: myCourses, teaching and learning
Category:
Published on: 11 Feb 2016

A new version of EndNote X7 for Mac is now available for download. It is compatible with Microsoft Word 2016 for Mac.

All McGill University full-time faculty, staff and students can download and install EndNote for use on their personal computers or on McGill workstations for which they have administrative rights.

To download the software, visit the IT Knowledge Base.

Classified as: EndNote
Published on: 10 Feb 2016

For the time being, when you click on the Access myCourses link in the myMcGill portal, you have to re-enter your McGill credentials.

You can also access myCourses directly through one of the following options:

Classified as: myCourses
Category:
Published on: 9 Feb 2016

If you've installed Alertus software on your laptop or computer, new versions are now available for Windows and Mac. Among other improvements, now you can see all recent alerts by right-clicking on the yellow Alertus icon in your System Tray/Menu Bar. From there, you can click to view the details of an Active Alert or any other recent alerts/messages (shown in red).

Classified as: McGill | Attention!, campus public safety, security services, emergency measures, alertus
Published on: 3 Feb 2016

People Pages, located at people.mcgill.ca, are slated for decommissioning by the end of May 2016. As such, any issues related to People Pages will no longer be addressed.

The replacement tool for managing biographical information is called McGill Profiles and will be available to all Site Managers shortly. For more information, see McGill Profiles - Overview

Classified as: Web Management System (WMS)
Category:
Published on: 26 Jan 2016

McGill IT Services has extended the Wireless Network service to outdoor areas on the downtown campus. As of today you should be able to receive a signal near the Roddick Gates and around the intersection in front of the Three Bares statue.  Additional access points will be added in the Spring at Redpath terrace and James Sculpture Garden/James Square.

Read the recent article in the McGill Reporter ...

 

 

Classified as: Wireless Connectivity
Category:
Published on: 12 Jan 2016

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