IT Services

McGill University is pleased to announce that all active and retired faculty and staff mailboxes currently hosted on McGill's central Exchange server will be moving to the Microsoft Office 365 Exchange Online service starting in May, 2016.

This cloud-based service will give you 50 GB of email storage space online. The migration will be done in batches, and is expected to be completed by the end of July 2016. Last summer all student mailboxes were migrated and they are very pleased with the service.

 

Classified as: Email for Staff
Category:
Published on: 11 Apr 2016

A phishing email was sent to the UNIVERSITY-ELECTIONS Listserv. It seems to comes from Apple, and asks the recipient to verify their login information.

<<- Click to enlarge sample screenshot.

Classified as: phishing, email scams
Category:
Published on: 4 Apr 2016

The scheduled upgrade of Banner/Minerva is completed and related systems are now open!

Please restart your browser before accessing INB.

If you encounter any issues using Minerva, Banner, AX or other systems, contact the IT Service Desk.

INB Administrative users: Please refer to these related pages on the web and in the IT Knowledge Base:

Classified as: Banner (INB), Minerva, ApplicationXtender
Published on: 4 Apr 2016

A phishing email has been reported with the subject "Compromised Account". It is signed from McGill's Information Security (InfoSec) team, and urges the recipient to fill out a form to unlock their account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 31 Mar 2016

Whether you're using a public computer at McGill, a cafe, library, hotel, or even left your own laptop unattended for a short period of time, you should always inspect it to ensure that no keylogger devices have been attached. A keylogger is a tiny device that logs every key you press on your keyboard. It can capture personal messages, passwords, credit card numbers, and everything else you type. 

Classified as: security, security awareness, malware, keyloggers
Published on: 22 Mar 2016

After March 31, 2016 there will be a change on the Virtual Private Network, which will require version 4.1 or higher of the Cisco AnyConnect client software on Windows, Mac OS v10.8 and higher, and mobile devices. For those using Mac OS v10.7 or earlier, please contact the IT Service Desk; you will need to use the L2TP over IPSec security protocol.

Before March 31

If you have an old version of the Cisco AnyConnect client (you have connected to VPN in the past, but not recently):

Classified as: Virtual Private Network (VPN), Cisco AnyConnect
Category:
Published on: 22 Mar 2016

A series of fraudulent emails containing malware attachments have been reported that use a different variations of a subject related to an order/invoice, for example "Invoice <random set of numbers>", "Order Status #xxxxxxx" or "Notification from XXXX". A sample of one of the emails is shown below.

Classified as: malware, phishing, trojans, CryptoLocker, email scams
Category:
Published on: 21 Mar 2016

A phishing email has been reported with the subject "Confirmation #<some random set of numbers>". It urges the recipient to open a possibly malicious attachment. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 18 Mar 2016

A phishing email has been reported with the subject "Web Email Interface Notice". It urges the recipient to click a link and then enter email and password details. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 17 Mar 2016

A phishing email has been reported with the subject "Compromised McGill Username and McGill Password". It urges the recipient to click a link to unlock their account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 9 Mar 2016

As of March 2016, IT Services has made the Skype Federation feature available to members of the McGill community. This feature allows you to add people to your Skype for Business contact list even if they are using regular Skype.

Classified as: Instant Messaging, Lync, Skype for Business, web conferencing
Category:
Published on: 8 Mar 2016

A phishing email has been reported with the subject "WELCOME TO MCGILL UNIVERSITY - ONLINE SERVICES". It urges the recipient to click a link to upgrade their email account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 29 Feb 2016

A phishing email has been reported with the subject "Compromised Account". It is signed from McGill's Information Security (InfoSec) team, and urges the recipient to fill out a form to unlock their account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 23 Feb 2016

This spring, McGill University will be upgrading Banner, the University’s enterprise repository of data for administrative systems, including Student Records, Human Resources, Finance and Student Aid.

Starting at noon on Friday, April 1
Ending at noon on Tuesday, April 5

Banner and Minerva will be unavailable during this period, and several major services including:

Classified as: Banner (INB), Minerva, imaging, Application Xtender
Published on: 15 Feb 2016

If you currently use External Learning Tools (ELT) to integrate an application within myCourses, or are interested in integrating third-party applications in the future, please read on.

Classified as: myCourses, teaching and learning
Category:
Published on: 11 Feb 2016

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