IT Services

There is a phishing email circulating with content relating to mailbox storage limits. The message requests that the recipient click on a link to recover deleted messages.

Classified as: phishing, email scams
Category:
Published on: 28 Sep 2016

There is a phishing email circulating with content relating to compromised accounts. The message requests that the recipient click on a link to verify and upgrade their account.

Classified as: phishing, email scams
Category:
Published on: 27 Sep 2016

There are multiple phishing emails circulating from the same sender, with content relating to McGill account access. The email subjects are "Important E-Mail Notification" and "Help Desk". The messages in both instances request that the recipient click on a link to renew their account.

Classified as: phishing, email scams
Category:
Published on: 26 Sep 2016

There is a phishing email circulating to users. It advises users that their mailboxes are full and that they must visit a fraudulent website in order to obtain more space and be able to continue to send and receive emails.

Classified as: phishing, email scams
Category:
Published on: 23 Sep 2016

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Data Security”. Register through myCourses

Classified as: IT security, IT Security Awareness Training
Category:
Published on: 21 Sep 2016

There is a phishing email circulating to users, advising that an email update is in progress and that users must visit a fraudulent website to verify their information.

Classified as: phishing, email scams
Category:
Published on: 20 Sep 2016

There is a phishing email circulating to users, advising that an email update is in progress and that users must visit a fraudulent website to verify their information.

Classified as: phishing, email scams
Category:
Published on: 19 Sep 2016

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Passwords”. Register through myCourses

Classified as: IT security, IT Security Awareness Training
Category:
Published on: 8 Sep 2016

The IT Service Desk telephone service is experiencing a high volume of phone calls. Please email itsupport [at] mcgill [dot] ca for any IT services issues.

We thank you for your patience, and apologize for any inconvenience while we work to resolve current IT systems issues.

Classified as: unavailable, *IT systems unavailable/issues
Category:
Published on: 6 Sep 2016

Dues to heavy traffic, when trying to access McGill websites, you may find that pages load slowly, don't load completely, or get a "mcgill.ca is over capacity" error message.

IT Services is investigating the issue. We apologize for the inconvenience.

Classified as: McGill Web Management System
Category:
Published on: 6 Sep 2016

There is a phishing email circulating from McGill University telling users that their email accounts will be suspended until they visit a fraudulent website. 

Classified as: phishing, email scams
Category:
Published on: 6 Sep 2016

With the beginning of the Fall 2016 semester upon us, McGill IT Services would like to take this opportunity to remind you of the importance of logging off from your Windows session on all campus computers, including podium PCs used during teaching sessions.

Leaving a computer with your personal Windows session open can allow subsequent users to access your McGill personal network storage (e.g. your P: or R: drive) and to open and send email messages from your McGill email account using the Outlook application on that computer.

Classified as: IT Security Awareness Training, windows
Category:
Published on: 2 Sep 2016

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Mobile Device Security”. Register through myCourses

Classified as: IT security, IT Security Awareness Training
Category:
Published on: 29 Aug 2016

Apple has released a software update (iOS 9.3.5) which addresses several critical security vulnerabilities in iOS (iPhones, iPads, etc.). These vulnerabilities have been actively exploited allowing for remote installation of malware.

IT Services strongly recommends the installation of the latest patches to prevent a potential compromise.

Directions on how to install the latest software updates can be found at:

https://support.apple.com/en-us/HT204204

Classified as: security, web
Category:
Published on: 26 Aug 2016

There is a phishing email circulating from McGill University telling users that their McGill Webmail account will expire today.

Classified as: phishing, email scams
Category:
Published on: 22 Aug 2016

Pages