IT Services news
Banner and Minerva are down until further notice. As a precaution, we are performing more tests and data validation before making the system available. This notice will be updated as appropriate.
CorporateTime (CT) licences will expire at the end of November and will not be renewed. This means that the CT server will be disconnected and access to use of CT will end. For many if not most CT account holders this is not an issue since they have moved from CT to Exchange and the ecalendar features available with Outlook and Outlook Web Access (OWA). If you are one of the few individuals who have yet to move off CT please contact your LAN manager immediately to be scheduled to be moved. Once the licences expire you will lose access to your CT ecalendar information.
Please note that the PO-BOX mail server will be unavailable from 06h00 to 09h30 on Sunday, September 19, 2004, due to a maintenance procedure. The STAFF and ELF mail servers may also experience intermittent downtimes during this period. Incoming mail will be queued and delivered when service is restored.
ICS does not recommend that our users install Service Pack 2 on Windows XP machines at this time. Resolutions to SP2 problems are still being sought. Updates on the situation will be posted as more information becomes available. Meanwhile ICS, in collaboration with faculty and department LAN administrators, is compiling some of the most recent problems encountered as a result of SP2 installation.
It has been reported that the Banner Client data extract function does not work when users install Service Pack 2 for Windows XP. Because no patch or other workaround has been supplied yet, automatic deployment of the service pack has been blocked on all machines of ICS customers. Banner users should not install the service manually.
As of Monday, June 14, the Faculty of Management will partner its information technology (IT) services with Information Systems and Technology Customer Services (ICS). We expect that through this joint effort the Faculty will receive a more effective and cost-efficient level of IT service.
Please note that there is a WORM spreading across the McGill campus. We are investigating routes to fix this problem. If your machine is affected, please disconnect it from the network immediately to avoid spreading it. If your machine is not affected, please run the Windows Updates and scan for the latest critical updates.
MUSE, McGill Libraries' online catalogue, is now available without interruption from early Sunday morning at 7:00 am until after midnight on the following Saturday (Sunday at 1:00 am). Night owls and our users around the world will have complete access to all McGill Libraries' online research tools, including the link from Find It McGill to MUSE and our online journals virtually 24 x 7!
This is an important notice intended for all McGill students. As of January 1, 2004, the University-wide "Policy on Email Communication with Students" comes into effect. Email will be recognized as one of the official means of communication between McGill University and its students.