IT Services

There is a phishing email circulating to users, advising that an email update is in progress and that users must visit a fraudulent website to verify their information.

Classified as: phishing, email scams
Category:
Published on: 19 Sep 2016

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Passwords”. Register through myCourses

Classified as: IT security, IT Security Awareness Training
Category:
Published on: 8 Sep 2016

The IT Service Desk telephone service is experiencing a high volume of phone calls. Please email itsupport [at] mcgill [dot] ca for any IT services issues.

We thank you for your patience, and apologize for any inconvenience while we work to resolve current IT systems issues.

Classified as: unavailable, *IT systems unavailable/issues
Category:
Published on: 6 Sep 2016

Dues to heavy traffic, when trying to access McGill websites, you may find that pages load slowly, don't load completely, or get a "mcgill.ca is over capacity" error message.

IT Services is investigating the issue. We apologize for the inconvenience.

Classified as: McGill Web Management System
Category:
Published on: 6 Sep 2016

There is a phishing email circulating from McGill University telling users that their email accounts will be suspended until they visit a fraudulent website. 

Classified as: phishing, email scams
Category:
Published on: 6 Sep 2016

With the beginning of the Fall 2016 semester upon us, McGill IT Services would like to take this opportunity to remind you of the importance of logging off from your Windows session on all campus computers, including podium PCs used during teaching sessions.

Leaving a computer with your personal Windows session open can allow subsequent users to access your McGill personal network storage (e.g. your P: or R: drive) and to open and send email messages from your McGill email account using the Outlook application on that computer.

Classified as: IT Security Awareness Training, windows
Category:
Published on: 2 Sep 2016

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Mobile Device Security”. Register through myCourses

Classified as: IT security, IT Security Awareness Training
Category:
Published on: 29 Aug 2016

Apple has released a software update (iOS 9.3.5) which addresses several critical security vulnerabilities in iOS (iPhones, iPads, etc.). These vulnerabilities have been actively exploited allowing for remote installation of malware.

IT Services strongly recommends the installation of the latest patches to prevent a potential compromise.

Directions on how to install the latest software updates can be found at:

https://support.apple.com/en-us/HT204204

Classified as: security, web
Category:
Published on: 26 Aug 2016

There is a phishing email circulating from McGill University telling users that their McGill Webmail account will expire today.

Classified as: phishing, email scams
Category:
Published on: 22 Aug 2016

There is a phishing email circulating from McGill University saying "You Have 1 New Message Regarding Your New Payroll". An example of the phishing email is below.

Classified as: phishing, email scams
Category:
Published on: 22 Aug 2016

XMedius is a central voice over IP service that allows faculty and staff members to send faxes, both within and outside McGill, with a choice of convenient methods. This service was introduced in 2015, but the goal of converting existing analog fax lines to XMedius was postponed till now.

Classified as: fax xmedius
Category:
Published on: 8 Aug 2016

There is a phishing email circulating from the ICT Service Desk asking users to click on a link to update their webmail.mcgill.ca Web Appls 2016.

Classified as: phishing, email scams
Category:
Published on: 4 Aug 2016

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Social Networks”. Register through myCourses

Classified as: IT security, IT Security Awareness Training
Category:
Published on: 4 Aug 2016

There is a fraudulent email circulating with the subject: "Campus Police Bomb Alert for all Mcgill.Ca". It contains links to a malicious site that looks identical to the Outlook Web App login page. The URL in the link has been blocked and is now inaccessible from within the McGill network; however recipients off campus must beware.

Classified as: phishing, virus, email scams
Category:
Published on: 25 Jul 2016

Status update
July 21, 2016, 1:34 pm: McGill websites now appear to be functioning normally, but we will continue to monitor them for any issues.

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When trying to access McGill websites, you may find that pages load slowly, don't load completely, or get a "mcgill.ca is over capacity" error message.

IT Services is investigating the issue. We apologize for the inconvenience.

Classified as: McGill Web Management System
Category:
Published on: 21 Jul 2016

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