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Reggie and WebTools unavailability - Feb. 19, 2005

Please note that the Reggie IT service account manager will be unavailable on Saturday, February 19, 2005 from 09h00 to 17h00 due to an upgrade. Affected functions include changing passwords, as well as viewing and/or changing account information, payment information, email address information and UEA redirection. VPN, DAS and wireless access may experience intermittent authentication errors -- please try reconnecting after a short wait should this occur. All other functions including email access should remain intact. CFI WebTools and other Web services such as Elms, Drama and the Guest Network Account creation program will also be unavailable during this period. During the weekend, any persistent and urgent problems should be reported to 514-398-3699.

Classified as : Staff, Faculty, External, Students
Published on : 14 Feb 2005

McGill telephone system experiencing technical difficulties

Some of the main telephone numbers are not working due to a technical problem with the McGill telephone system. We are working on resolving this problem.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 08 Feb 2005

Email problem of 06FEB05 resolved

Due to a system problem, approximately one quarter of incoming and outgoing email messages were returned to senders today between 11:10 am and 11:50 am. The problem has since been resolved and email delivery is back to normal.

Classified as : Staff, Faculty, External, Students
Published on : 07 Feb 2005

Minerva downtime - February

10 pm Sat., February 19, 2005 to 10 am Sun., February 20, 2005.

Classified as : Staff, Faculty, External, Students
Published on : 07 Feb 2005

Minerva downtime - January

10 pm Sat., January 29, 2005 to 10 am Sun., January 30, 2005.

Classified as : Staff, Faculty, External, Students
Published on : 24 Jan 2005

Important information regarding the upgrade to Microsoft's Windows XP Service Pack 2 (SP2)

Do not proceed with the XP SP2 upgrade unless you have checked with your system administrator. If you do not have a system administrator, please contact IST Customer Services (ICS) through the Virtual Help Desk.

Classified as : Staff, Faculty, External, Students
Category :
Published on : 14 Jan 2005

Reminder - Worf (Novell NetWare) public domain server decommissioning

As part of the overall university initiative to phase out NetWare file and print services, all services currently provided by WORF (public domain NetWare server) will be migrated to a Windows environment or eliminated no later than Friday, January 14, 2005.

Classified as : Staff, Faculty, External, Students
Published on : 12 Jan 2005

High volume on Minerva and Banner

If the system is slow in granting you access, please be patient and do not attempt to log in using multiple screens.

Classified as : Staff, Faculty, External, Students
Published on : 06 Jan 2005

Banner/ Minerva immediate shutdown

Banner/Minerva will be temporarily shut down at 1:30 this afternoon as a result of ongoing system difficulties.

Classified as : Staff, Faculty, External, Students
Published on : 06 Jan 2005

Banner/ Minerva now operational

Banner/Minerva has been restored. The system may not be operating at normal speeds. Please be patient.

Classified as : Staff, Faculty, External, Students
Published on : 06 Jan 2005

Solution for difficulties with WebCT Grade Submission

There have been some interruptions in transmission of grades from WebCT to Minerva. If you are having difficulty submitting grades with WebCT over the holidays, please submit your grades on Minerva directly. ICS is offering further details on using Minerva to enter final grades.

Classified as : Staff, Faculty, External, Students
Published on : 22 Dec 2004

Engineering e-learning

Representatives from Quebec's universities descended on McGill to discuss "instructional engineering" and how to incorporate technology in the classroom.

Classified as : Staff, Faculty, External, Students
Published on : 09 Dec 2004

Macdonald campus Internet and telephone service will run on bypass route

Internet and telephone service has been restored to Macdonald campus. Hydro-Québec, Bell Canada and RISQ created a temporary bypass route. Work to migrate back to the regular route will not take place tomorrow as originally stated, but sometime in the future. There is no time frame as to when this will be done.

Classified as : Staff, Faculty, External, Students
Published on : 02 Dec 2004

Minerva downtime - December

10 pm Sat., December 18, 2004 to 10 am Sun., December 19, 2004.

Classified as : Staff, Faculty, External, Students
Published on : 02 Dec 2004

Macdonald campus Internet and telephone service restored

Internet and telephone service has been restored to Macdonald campus. Hydro-Québec and Bell Canada created a temporary bypass route. A transfer back to the original route to restore full service will be done tomorrow morning. As a result there might be a short downtime to telephone and Internet service at Macdonald campus tomorrow morning between 08h00 and 08h30 for around 10 minutes.

Classified as : Staff, Faculty, External, Students
Published on : 02 Dec 2004